Arcserve Appliances vs. PowerProtect DD Series

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve Appliances
Score 3.0 out of 10
N/A
Arcserve backup appliances are presented by the vendor as combining enterprise-ready software and industrial-grade hardware united, to create turnkey backup appliances for disaster recovery (DR) and application availability – now with Sophos Intercept X Advanced for defense against malware, exploits, and ransomware.N/A
PowerProtect DD Series
Score 8.9 out of 10
N/A
PowerProtect DD (a next-generation appliance replacing Dell EMC Data Domain) is a suite of hardware appliances used for data protection, backup, storage and deduplication. PowerProtect appliance offerings are cloud-enabled and vary by organization size, capable of supporting small business and enterprises. PowerProtect appliances are separated into two categories: entry-level to midrange, and enterprise. Entry-Level to Midrange Backup Appliances PowerProtect…N/A
Pricing
Arcserve AppliancesPowerProtect DD Series
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcserve AppliancesPowerProtect DD Series
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Arcserve AppliancesPowerProtect DD Series
Features
Arcserve AppliancesPowerProtect DD Series
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Arcserve Appliances
-
Ratings
PowerProtect DD Series
9.4
Ratings
10% above category average
Universal recovery00 Ratings9.00 Ratings
Instant recovery00 Ratings9.00 Ratings
Recovery verification00 Ratings9.50 Ratings
Business application protection00 Ratings9.50 Ratings
Multiple backup destinations00 Ratings9.50 Ratings
Incremental backup identification00 Ratings9.50 Ratings
Backup to the cloud00 Ratings9.50 Ratings
Deduplication and file compression00 Ratings10.00 Ratings
Snapshots00 Ratings10.00 Ratings
Flexible deployment00 Ratings9.00 Ratings
Management dashboard00 Ratings9.50 Ratings
Platform support00 Ratings9.00 Ratings
Retention options00 Ratings9.00 Ratings
Encryption00 Ratings9.50 Ratings
Best Alternatives
Arcserve AppliancesPowerProtect DD Series
Small Businesses
Acronis True Image
Acronis True Image
Score 9.4 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arcserve AppliancesPowerProtect DD Series
Likelihood to Recommend
7.3
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
7.0
(0 ratings)
User Testimonials
Arcserve AppliancesPowerProtect DD Series
Likelihood to Recommend
We use Cisco and Commvault at our main site for backup and security, but we needed a solution for a remote site with none of those options available. We have put it as an all in one solution and it has worked out perfectly. If a colleague in a similar situation needed a solution like us, I would highly recommend this.
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When used as a backup target PowerProtect DD models offer incredible density and can efficiently replicate to another cloud-based or offsite unit. Most complaints about these have been addressed in software over the years and they are now a intuitive and easily managed backup system. You are not buying a Swiss army knife, you are getting a machine designed for a purpose, use it for that and you will not be disappointed. While they have the ability to serve as a CIFS server, they are not a filer and lack many of the features inherent to filers and are a poor substitute.
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Pros
  • All in one spot for backup, restore, and security for off site locations.
  • Well priced for the large swathe of features it provides.
  • Low learning curve for administrators.
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  • It writes backups quickly. DDBoost add-on is very useful as well for improving backup speeds.
  • DD is very efficient in its use of capacity. It dedupes and compresses very well.
  • It spans to large capacity amounts.
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Cons
  • Scalability. Main issue is each appliance has a finite space for backups, and can't be increased on the box itself without replacing it with another appliance completely.
  • Onboard interface. Doesn't have an interface that's accessible via the web natively. While that's great for security, it is a little awkward if you need to access it from offsite.
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  • Depending on the model of Data Domain, there is a limit to the number of NFS/SMB threads that can run concurrently. When this limit is reached, the system is slow to respond to client requests.
  • Data Domain support is very slow to turn out new features and bug fixes in their code.
  • OS upgrades are very slow and disruptive.
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Likelihood to Renew
No answers on this topic
DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.
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Usability
It's very easy to use. Plug it in, run through the wizard and you're pretty much set. Hardly ever have to go back in and check on it. Everything can be scheduled fairly granularly. The console is simple and laid out well. While doing a restore takes a number of steps, it is not hard to follow what you're doing. A few things couple be displayed better, but the built in help options do explain things well enough.
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No answers on this topic
Support Rating
[I] have only used it a couple of times, but they've always been responsive and solved the issues I've had. Time to get to a person was fairly low, under 10 minutes each time.
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Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.
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Alternatives Considered
Barracuda had the best console of the three we evaluated. Cloud hosted it was the easiest to access. However, it took forever to do the initial seeding backup, and then the nightly backups ran over into the next day. It was just so slow to do the backups - we never even tried a restore. The resulting backups also seemed to take up a significant amount of the appliances space, it was almost 3/4 full from the get go. Unitrends did not have natively a granular email restore option, it had a third-party option, but that was not something we were interested in. It also took a long time to run the backups. Arcserve was the fastest by far, [as] it did not fill up as much (way better deduplication) and it had a built-in granular email restore. While I wish it had a cloud console, overall it had the most important features we were looking for.
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We already had Avamar in place, and since we have a good ecosystem of Dell Solution suite and wanted to evaluate PowerProtect DD also from that perspective, hence we thought of going ahead with it. We knew the limitations with Avamar and PowerProtect DD were right there from that side of the business.
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Return on Investment
  • Restored a SQL database for our CRM system very quickly. Without which, we would have been floundering and unable to contact our donors, and as a charity this would essentially have cut off much of our revenue. So it pretty much paid for itself in this one incident!
  • Reduced downtime restoring files when users delete them. We had tapes before and they take so long to do a restore from. The local disk based appliance made restoring a quick and simple task.
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  • Positive: The high compression (58.0x) and data reduction (98.3%) have allowed us to optimize the storage for efficient usage.
  • Negative: even after adding capacity, we are running out of space. Adding capacity adds to the overall TCO (e.g. lease cost).
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ScreenShots