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Arcoro HR vs. SilkRoad Onboarding (RedCarpet)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcoro HR

    Score8.7 out of 10
    N/AArcoro is an HR technology company focused on the construction industry, offering solutions to help companies hire, manage and grow their back office, professional and skilled trade workforce.N/A

    SilkRoad Onboarding

    Score8.1 out of 10
    N/ASilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.N/A
    Pricing
    Arcoro HRSilkRoad Onboarding
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcoro HRSilkRoad Onboarding
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Arcoro HRSilkRoad Onboarding
    Considered Both Products
    Arcoro
    No answer on this topic
    SilkRoad
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    47 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    81%
    Happy with the feature set
    44 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    79%
    Lived up to sales and marketing promises
    33 Answers
    No answers on this topic
    Implementation went as expected
    81%
    Implementation went as expected
    35 Answers
    No answers on this topic
    User Ratings
    Arcoro HRSilkRoad Onboarding
    Likelihood to Recommend
    9.0
    (47 ratings)
    7.0
    (18 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (43 ratings)
    7.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    7.1
    (4 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    4.0
    (1 ratings)
    User Testimonials
    Arcoro HRSilkRoad Onboarding
    Likelihood to Recommend
    Arcoro
    We have recommended to at least two other colleagues. It helps to prevent dishonest time keeping. Manual timekeeping by a supervisor seems to create a lot of room for errors including forgetfulness of who showed up and when. It's nice to be able to track when each employee is working or how many people are on each worksite.
    Incentivized
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    SilkRoad
    I like the idea of RedCarpet. If it was fully functional for us, I really think it would be a great tool to use. However, the lack of response and the response time itself in tech support is definitely a downfall for our company
    Incentivized
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    Pros
    Arcoro
    • Employee logs in and answers health-related questions before beginning work. They remotely provide their own timesheet information, adjustable by the administrator where needed.
    • Location at time of login is readily available. Distance from jobsite can be determined at any login.
    • Time for lunch is automatically deducted from work hours, logged by type of work interrupted, and easily adjustable by the employer if necessary.
    • Reports by employees of time spent on any type of work during the work day and work week are readily available. Work by job name is also available.
    Incentivized
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    SilkRoad
    • Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
    • Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
    • Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.
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    Cons
    Arcoro
    • It would be a nice feature if employees could add photos of their progress on jobsites
    • The GPS could be a bit more exact for tracking employees
    • The reports page online is not the most user friendly page. It seems dated.
    Incentivized
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    SilkRoad
    • They have made major improvements to the user interface while we have been a customer but still have some work to do in this space.
    • On the employee onboarding portal; some of the functionality could be more robust (ie: Broader Font Library; more customizable skin).
    Incentivized
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    Likelihood to Renew
    Arcoro
    It is easer to keep someing going then change things out. Our employees have taken 6 months to learn this one, I do not want to reinvent the wheel. Just this week I have seen inprovment as they now know they do not get paid if they do not clock in and back out every day.
    Incentivized
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    SilkRoad
    No answers on this topic
    Usability
    Arcoro
    It's easy for anyone tech savvy. It is kind of impossible to make anything even more user-friendly than it already is. The app itself has zero issues for all my staff. The admin side of things takes a bit more knowing and learning.
    Incentivized
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    SilkRoad
    It takes a lot of training and reading up on the processes in order to use it, but once you've had a lot of trial and error, you figure out the system quickly. Once you put together a user guide specific for your company's use of the product, it's easier for new employees to use RedCarpet and understand the different functions within it.
    Incentivized
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    Support Rating
    Arcoro
    I have had problems outside of normal business hours and I get a return phone call from them pretty quickly. There has only been I think 1 instance that I waited for too long to be able to fix my situation.
    Incentivized
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    SilkRoad
    Support is adequate. They are about the same, and the expected turn around time is acceptable in the industry standard. We have no complaints with customer support. The tracking system is good and allows for updates to issues, so there are generally no questions where the case may sit with engineering or application support.
    Incentivized
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    Implementation Rating
    Arcoro
    Gave a notice to all
    employees to come to work 15 min early on the day planned to implement the
    program. I had Spanish and English signs
    on how to down load the program and log in I showed them ALL how to log in and
    out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch
    breaks were mandatory for all employees
    at least 30 min per day. This ensures
    safety on the roofs. We had a few people
    who did not have passwords to the app store and we had a few problems with
    android phones but most of them were on their way quickly. Most not happy about the change but I hope
    they see the benefit of it now.
    Incentivized
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    SilkRoad
    SilkRoad's training/demo video was viewed well prior to beginning implementation. HR Team did not remember details and the video was not sufficient enough to understand all of the features within the system in order to communicate needs to the vendor/implementation expert. Implementation should have been walked through, step by step, by the vendor and each section of their required spreadsheet and the development of the portal should have been explained in depth.
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    Alternatives Considered
    Arcoro
    We still use Sage, and ExakTime is compatible with it, which is why we went with ExakTime. So technically we use both at this time. ExakTime is a great pairing with Sage since Sage does not have any applications that let employees clock in and out. So we use ExakTime for that and then transfer the information to Sage for the reporting and issuing of deposits/checks, etc.
    Incentivized
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    SilkRoad
    We have previewed several onboarding platforms, but none has come close to the quality and flexibility of SilkRoad Onboarding (RedCarpet). Prehire task management allows each department to do what they do best to prepare for the new hire's first day. Keys, computer access, and office spaces are prepared in advance, so each new hire feels valued.
    Incentivized
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    Contract Terms and Pricing Model
    Arcoro
    I think it is priced a little high, but no time to look for other options at this time.
    Incentivized
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    SilkRoad
    No answers on this topic
    Return on Investment
    Arcoro
    • Saved at least 15 hours of time entry per week
    • Employees clock in and out with accuracy to the minute instead of guessing how many hours they worked on each job/day
    • Jobs/locations are listed on the app so employees can easily find the job they are working on instead of hunting through paperwork to find the location number
    • Geofencing tracks employees clocking in outside the job location
    Incentivized
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    SilkRoad
    • Positive impact to ROI, we don't have hard numbers for overall but just in time spent on chasing paperwork I would say we save a minimum of 20 minutes per new hire and we hire 600+ people/year.
    • We save an unknown amount on properly completed I9 forms since the system doesn't let you make errors that were always common on paper forms.
    Incentivized
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    ScreenShots