TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcoro HR

    Score8.8 out of 10
    N/AArcoro is an HR technology company focused on the construction industry, offering solutions to help companies hire, manage and grow their back office, professional and skilled trade workforce.N/A

    CharlieHR

    Score9.9 out of 10
    N/ACharlie, or CharlieHR from the company in London, offers a cloud-based software product designed to enable small companies to automate many of the administrative headaches that they experience as they scale. Charlie also includes onboarding and offboarding features, and its higher tier plan includes HR Advice from a personal advisor from Charlie to handle dismissals, grievances, or redundancies, or other difficult HR challenges.

    $6

    per month

    Pricing
    Arcoro HRCharlieHR
    Editions & Modules
    No answers on this topic
    CharlieHR
    £4
    per employee, per month
    CharlieHR + HR Advice
    From £179 (+ £4)
    per month (per employee)
    Offerings
    Pricing Offerings
    Arcoro HRCharlieHR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Arcoro HRCharlieHR
    Considered Both Products
    Arcoro
    No answer on this topic
    CharlieHR
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    47 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    81%
    Happy with the feature set
    44 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    79%
    Lived up to sales and marketing promises
    33 Answers
    No answers on this topic
    Implementation went as expected
    81%
    Implementation went as expected
    35 Answers
    No answers on this topic
    Features
    Arcoro HRCharlieHR
    Human Resource Management
    Comparison of Human Resource Management features of Arcoro HR and CharlieHR
    Feature
    Arcoro HR
    -
    Ratings
    CharlieHR
    7.3
    1 Ratings
    7% below category average
    Employee demographic data00 Ratings8.01 Ratings
    Organizational charting00 Ratings7.01 Ratings
    Organization and location management00 Ratings7.01 Ratings
    Payroll Management
    Comparison of Payroll Management features of Arcoro HR and CharlieHR
    Feature
    Arcoro HR
    -
    Ratings
    CharlieHR
    6.0
    1 Ratings
    28% below category average
    Support for external payroll vendors00 Ratings4.01 Ratings
    Direct deposit files00 Ratings7.01 Ratings
    Reimbursement management00 Ratings7.01 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Arcoro HR and CharlieHR
    Feature
    Arcoro HR
    -
    Ratings
    CharlieHR
    7.7
    1 Ratings
    4% below category average
    Approval workflow00 Ratings8.01 Ratings
    Balance details00 Ratings8.01 Ratings
    Annual carry-forward and encashment00 Ratings7.01 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Arcoro HR and CharlieHR
    Feature
    Arcoro HR
    -
    Ratings
    CharlieHR
    7.5
    1 Ratings
    7% below category average
    Update personal information00 Ratings9.01 Ratings
    View company policy documentation00 Ratings6.01 Ratings
    Onboarding
    Comparison of Onboarding features of Arcoro HR and CharlieHR
    Feature
    Arcoro HR
    -
    Ratings
    CharlieHR
    7.5
    1 Ratings
    5% below category average
    New hire portal00 Ratings7.01 Ratings
    Manager tracking tools00 Ratings8.01 Ratings
    Best Alternatives
    Arcoro HRCharlieHR
    Small Businesses
    No answers on this topic
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoho People
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arcoro HRCharlieHR
    Likelihood to Recommend
    9.0
    (47 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (43 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Arcoro HRCharlieHR
    Likelihood to Recommend
    Arcoro
    We have recommended to at least two other colleagues. It helps to prevent dishonest time keeping. Manual timekeeping by a supervisor seems to create a lot of room for errors including forgetfulness of who showed up and when. It's nice to be able to track when each employee is working or how many people are on each worksite.
    Incentivized
    Read full review
    CharlieHR
    As a part-time employee, it would be better if I was able to book leave on an hourly basis. Also, to be able to set up two leave types, paid and unpaid, and accrue lieu time.
    Incentivized
    Read full review
    Pros
    Arcoro
    • Employee logs in and answers health-related questions before beginning work. They remotely provide their own timesheet information, adjustable by the administrator where needed.
    • Location at time of login is readily available. Distance from jobsite can be determined at any login.
    • Time for lunch is automatically deducted from work hours, logged by type of work interrupted, and easily adjustable by the employer if necessary.
    • Reports by employees of time spent on any type of work during the work day and work week are readily available. Work by job name is also available.
    Incentivized
    Read full review
    CharlieHR
    • Ensures personal requests are not lost in email
    • Makes managing leave days easier
    • Provides a standard UI for all
    Incentivized
    Read full review
    Cons
    Arcoro
    • It would be a nice feature if employees could add photos of their progress on jobsites
    • The GPS could be a bit more exact for tracking employees
    • The reports page online is not the most user friendly page. It seems dated.
    Incentivized
    Read full review
    CharlieHR
    • Better ability to manage leave for part time / pro rata employees
    • Links to other HR apps such as free agent
    • Management of unpaid leave allowance as well as paid.
    Incentivized
    Read full review
    Likelihood to Renew
    Arcoro
    It is easer to keep someing going then change things out. Our employees have taken 6 months to learn this one, I do not want to reinvent the wheel. Just this week I have seen inprovment as they now know they do not get paid if they do not clock in and back out every day.
    Incentivized
    Read full review
    CharlieHR
    No answers on this topic
    Usability
    Arcoro
    It's easy for anyone tech savvy. It is kind of impossible to make anything even more user-friendly than it already is. The app itself has zero issues for all my staff. The admin side of things takes a bit more knowing and learning.
    Incentivized
    Read full review
    CharlieHR
    No answers on this topic
    Support Rating
    Arcoro
    I have had problems outside of normal business hours and I get a return phone call from them pretty quickly. There has only been I think 1 instance that I waited for too long to be able to fix my situation.
    Incentivized
    Read full review
    CharlieHR
    No answers on this topic
    Implementation Rating
    Arcoro
    Gave a notice to all
    employees to come to work 15 min early on the day planned to implement the
    program. I had Spanish and English signs
    on how to down load the program and log in I showed them ALL how to log in and
    out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch
    breaks were mandatory for all employees
    at least 30 min per day. This ensures
    safety on the roofs. We had a few people
    who did not have passwords to the app store and we had a few problems with
    android phones but most of them were on their way quickly. Most not happy about the change but I hope
    they see the benefit of it now.
    Incentivized
    Read full review
    CharlieHR
    No answers on this topic
    Alternatives Considered
    Arcoro
    We still use Sage, and ExakTime is compatible with it, which is why we went with ExakTime. So technically we use both at this time. ExakTime is a great pairing with Sage since Sage does not have any applications that let employees clock in and out. So we use ExakTime for that and then transfer the information to Sage for the reporting and issuing of deposits/checks, etc.
    Incentivized
    Read full review
    CharlieHR
    Both the above work in different ways and provide different services to CharlieHR, although if we could use a single app for all, that would be better.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Arcoro
    I think it is priced a little high, but no time to look for other options at this time.
    Incentivized
    Read full review
    CharlieHR
    No answers on this topic
    Return on Investment
    Arcoro
    • Saved at least 15 hours of time entry per week
    • Employees clock in and out with accuracy to the minute instead of guessing how many hours they worked on each job/day
    • Jobs/locations are listed on the app so employees can easily find the job they are working on instead of hunting through paperwork to find the location number
    • Geofencing tracks employees clocking in outside the job location
    Incentivized
    Read full review
    CharlieHR
    • Easier to track leave taken and left
    • Still need greater flexibility for leave types
    • Need to be able to book leave by the hour
    Incentivized
    Read full review
    ScreenShots