ARCON PAM vs. BeyondTrust Endpoint Privilege Management

Best thing I like is the user access management. You can assign different users the different roles, so systems on the ARCONs become more secure. It comes with real-time threat detection which means we don't have to sit and watch every user's activity - ARCON does that for us. And we can use the recording feature if we diagnose any vicious behavior.

Incentivized

It is an absolute must in all organizations where security is taken seriously. For organizations where there is a tendency among the users' end to abuse access privileges, this tool comes in handy. It has features that would enable the administrator to look through video logs to see what was done by a specific user. Also has the capability to terminate or lock users/ user sessions.

Incentivized

• Real-time threat detection.
• Manage user roles and access.
• Records of user activities.
• With one login can access multiple servers.

Incentivized

• Allow applications updates without IT need
• Block dangerous applications
• Block unknown applications
• Elevate some windows basic function as installing local printer

Incentivized

• After a network failure it is very difficult to log into the system.
• GUI is bit slow.
• Improve the documentation to get more knowledge about easily using GUI.

Incentivized

• Better communication to customers on new release compatibility
• Crowd-sourced rule logic for specific applications would be nice (I hear underway)
• Technical support processes could be a bit improved

Incentivized

BeyondTrust Endpoint Privilege Management is really usable thanks to the Cloud platform that provide central management, analytics, updates and policy definitions. For policies, quickstart covers around 80% of the overall configuration and we just have to define home made applications and dedicated use cases. From the user perspective, messages can be customized so it's easy to understand for user and they have an endpoint application to follow workflows approval.

Incentivized

We've had no availability issues.

Incentivized

We've had no performance issues.

Incentivized

The product performed to the level of our requirements.

The in person training was great. Very informative and the trainer was great. I would highly recommend this option if you're hesitant. Any questions can then be directed to support. Support is great as well, and will definitely help answer any questions. I would definitely
recommend adding some type of training as it was very helpful for our
staff.

Incentivized

It was informative and very helpful. They provide a lot of courses that give you exactly what is needed to manage the product. Any questions can then be directed to support. I would definitely recommend adding some type of training as it was very helpful for our staff. The online training sufficed for us.

Incentivized

BeyondTrust was super helpful with implementation and it only took a few weeks to get it up and running.

Incentivized

BeyondTrust Endpoint Privilege Management has more features than CyberArk and more detailed options for configurations. BeyondTrust Endpoint Privilege Management is more focused on setting up access-related endpoints, which requires some fine tuning and understanding for use cases where a single endpoint has to be shared with multiple vendors. CyberArk's setup is more geared to users' accounts and then endpoint management under the user accounts.

It's very easy to deploy with minimal interruption.

Incentivized

• We have been able to prove the security of our products to the customers.
• Ability to provide different privilege levels to the different users.
• Time saver.

Incentivized

• We are able to securely monitor activity from vendors accessing our network.
• This meets our cybersecurity objectives of securing our OT networks.
• The benefits far outweigh the initial cost of the software.