TrustRadius: an HG Insights company

Archibus by Eptura vs. ServiceNow Enterprise Asset Management

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Archibus

    Score6.6 out of 10
    N/AArchibus is an IWMS solution based on the IWMS capabilities of the former ARCHIBUS product line and the workspace planning and optimization solutions of the former Serraview, which merged with ARCHIBUS in December 2018.N/A

    ServiceNow Enterprise Asset Management

    Score9.7 out of 10
    N/AServiceNow Enterprise Asset Management (EAM) enables organizations to oversee the full lifecycle of its physical business assets to meet financial and operational targets. It provides transparency into asset status with accurate data across all asset classes to support better planning and decision making in a dynamic business environment.N/A
    Pricing
    ArchibusServiceNow Enterprise Asset Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ArchibusServiceNow Enterprise Asset Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    ArchibusServiceNow Enterprise Asset Management
    Likelihood to Recommend
    7.0
    (3 ratings)
    8.0
    (1 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ArchibusServiceNow Enterprise Asset Management
    Likelihood to Recommend
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    Archibus is well suited for organizations requiring heavy reporting functions, and that have complex processes for managing moves and space chargebacks. It is less well suited for organizations that require input from multiple users (such as doing an employee seating survey).
    Incentivized
    Read full review
    ServiceNow
    Companies with a lot of devices to keep track of. Maintaining an inventory in something on prem and not sturctured could lead to a mess of data. It is better to have it in the cloud with drop down choices to pick up. That way people can't write anything they want and you wind up with no consistency.
    Incentivized
    Read full review
    Pros
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    • Detail uploads of floor plans
    • Web based portal
    • Customizable service
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Cons
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    • Lease Management's data structure may need more flexibility to adopt different business needs.
    • Capital Project Management need simpler interfaces and workflows to improve end user experience.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Usability
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    User perspective it is simple through a web portal that shows all spaces and buildings. But as an administrator it was quite a bit of work to set up. And by extension updating is also a lot of work
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Alternatives Considered
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    Archibus compares well with other IWMS software when it comes to integrating with BIM models and reporting capabilities. I selected Archibus as it has all the tools and processes needed to manage space and moves, with the intention to expand to other modules like Lease Administration and Asset Management. The constant upgrades to Archibus also helps to keep the software up-to-date with other third party products such as Revit.
    Incentivized
    Read full review
    ServiceNow
    It does a pretty good job when compared to CounterACT by Forescout. To be honest the inventory our CounterACT servers collect on every device on the network is vast compared to what is in SNOW. CounterACT has a module for SNOW and can share its CMDB. We hope to utilize in the future.
    Incentivized
    Read full review
    Return on Investment
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    • Met our business objectives
    • Positive ROI
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    ScreenShots