Archer Integrated Risk Management Platform vs. GoSpotCheck by FORM

Archer is better suited for an environment that has at least some maturity in its program, whatever that program may be. If an organization does not know stakeholders involved, or the workflow for its own process, or has the technology in place to perform vulnerability scans, then Archer will probably not be much help. If an organization knows these items, but it's all paper based or in Excel spreadsheets, or they are struggling to report on them, or notify an individual when it is their time to take action in a process, then Archer can be a tremendous help.

Incentivized

I would highly recommend anyone who is managing a field team to use this application to collect data and keep your team member accountable. Using this for brand ambassadors or similar roles to track time in store, items sold, merchandising displays, any photos required, etc is perfect. Aside from retail store visits and other field visits, I'm not certain I see the use for this program for an office based staff

Incentivized

• Integration capabilities to multiple enterprise systems
• Control standards and Procedures to address multiple regulatory/authoritative sources, standards and frameworks enabling test once satisfy many requiremnts
• Rapid application development and User friendly tool with configuration capability to customize easily without user requiring programming or coding skills

• GSC's picture quality and capabilities are amazing. This is what we really use this app for out in the field. Our clients want clean and clear pictures that they can get finer details like pricing and competitor information from tags on shelf in store. However having a picture that is of a larger set of the shelf is helpful for placement information as well. With GSC's software, the ability to keep the picture quality when accessing it from the web dashboard on the backend and then allowing to zoom in for the smaller details has been extremely helpful.
• File management system - working with Emma, our representative, we came up with a way to best organize our missions in order to be able to access them in the future and not get bogged down by an overload of missions. This has been extremely helpful with having this set up from the get go. She really listened to what our needs were and helped us pinpoint the best method.
• GSC Support has been phenomenal! We have only had a few glitches here and there when working with the software in the field but reps are able to call support and get help on the spot. They also offer great resources online to which we point our new reps to in order to get familiar with the GSC app and what it accomplishes. Also, when we come across a function or capability we want the app to be able to do for us but it is not currently functioning in that manner, Emma has worked with us diligently to try to find a way to "work around" it and still try to retrieve the data needed and/or put it on the INNOVATION list for the app builders to look and see if it's something that should be added in the future for use by all their clients.

Incentivized

• They release time to time updates, which causes issues in the GUI. However, one has to be careful while installing the update.
• There is no open and free academy to learn more about the tool.
• One cannot stay to a particular product version, they have to move to the next version to keep up with the changes.

Incentivized

• GSC seemed to have a lot of updates on the app. I highly recommend allowing GSC to automatically update when new versions are available to save frustration of functions not working when in the field.

Incentivized

Good tool to get the information communicated, approval workflow, and easy to add new findings/questionnaires. Seems to be compatible with different browsers and little downtime. Only request for improvement is to add an export feature with fewer clicks. Maybe batch export.

Incentivized

Our RSA Archer team is dedicated to finding solutions for our organization. They haven't mentioned any issues with receiving support with deployment or bug fixes, and generally the platform is very dependable. They are always very excited about delivering a version upgrade and presenting any new features that provide more dashboards or chart types.

Incentivized

Microsoft Dynamics is a useful tool with easy integration to toolsets for analytics, and has a remarkable ease of use. The accessibility and discoverability in RSA Archer is more difficult, as sections get densely nested. The search capability in Dynamics is smoother but reliant on complete words being used, whereas RSA Archer searching is full Boolean.

Incentivized

We used to use a product called "Stay in Front." This was a product that was used prior to my arrival at Alliance so I don't know a lot of the ins and outs regarding comparison. I have heard that Stay in Front had a much better auditing system, however retrieving pictures from the software was a little cumbersome and not as efficient as what GSC has set up for its users. The ability to pull data quickly and consistently for our clients is so important and one of the reasons why we made the switch. GSC is also often updating and upgrading the software to include more functionality and this is something we can really take hold of.

Incentivized

• We were able to achieve approx 63% gain in operational efficiency.
• Reduce the number of findings and exceptions during an Internal audit to almost zero.
• Get compliance to all client contracts tracked through the tool thus increasing the confidence of clients in our systems and processes.

Incentivized

• Ability to effectively manage sales rep KPIs for rewards
• Ability to measure ROIs for promotions

Incentivized