ARBA Retail Systems vs. CardConnect

ARBA Retail Systems

CardConnect

7 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ARBA Retail Systems	N/A	N/A	ARBA Retail Systems, founded in the Chicago Metropolitan area in 1984, is a provider of Point of Sale (POS), Inventory Control, Cafeteria & Coffee Bar Management Systems with Employee Payroll Deductions, accounts receivable, draw-down accounts, credit & debit card processing, Gift Cards and customer loyalty programs. Headquartered near Chicago, Illinois, ARBA Retail Systems serves thousands of healthcare facilities, corporations, independently operated retail businesses, and retail chains…	N/A
CardConnect	Score9 out of 10	N/A	CardConnect is a point-of-sale software solution with features such as payment security and enterprise integration. It was acquired by First Data in July 2017, and is now owned and supported by Fiserv since the Fiserv/First Data merger (July 2019).	N/A

Pricing

ARBA Retail Systems

CardConnect

No answers on this topic

No answers on this topic

Pricing Offerings
ARBA Retail Systems	CardConnect
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Optional

No setup fee

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Best Alternatives
	ARBA Retail Systems	CardConnect
Small Businesses	Square POS Score10 out of 10	Square POS Score10 out of 10
Medium-sized Companies	No answers on this topic	No answers on this topic
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ARBA Retail Systems	CardConnect
Likelihood to Recommend	- (0 ratings)	1.7 (4 ratings)
Support Rating	- (0 ratings)	1.3 (2 ratings)

User Testimonials
	ARBA Retail Systems	CardConnect
Likelihood to Recommend	ARBA Retail Systems No answers on this topic	Fiserv CardConnect is a good option for payment capture, but getting less experienced stores up and running takes significant effort compared to other processors we use. This seems to be due to poor communication since there isn't a dedicated rep familiar with the use case like we have with other processors. Incentivized Verified User Read full review
Pros	ARBA Retail Systems No answers on this topic	Fiserv Monitoring payments. For payment, there is an online user interface. Creating pre-made personalized billing bundles. Incentivized Hamim Khan Senior Product Manager Read full review
Cons	ARBA Retail Systems No answers on this topic	Fiserv customer service stealing money unclear contract/forever changing contract terms Melanie Rongone Owner Read full review
Support Rating	ARBA Retail Systems No answers on this topic	Fiserv CardConnect does not solve problems or have managers or supervisors that exist do so. Voicemail box of the appointed representative remains full when you need to reach them. Representative will fail to read email if "lengthy". When you call for customer service you are skirted around from department to department, and specific questions are not answered. Melanie Rongone Owner Read full review
Alternatives Considered	ARBA Retail Systems No answers on this topic	Fiserv We are considering moving to stripe soon. We find their POS to be comparable but their online processing features are integrated with far more platforms. Incentivized Thomas Pittman Director of Marketing Read full review
Return on Investment	ARBA Retail Systems No answers on this topic	Fiserv It has been easy to configure. it has boosted our sales at the client interest. Incentivized Hamim Khan Senior Product Manager Read full review
ScreenShots	ARBA Retail Systems Screenshots