Aptean Made2Manage ERP vs. Oracle Fusion Cloud ERP

It is good in manufacturing. It helps with planning and scheduling. Also, employees can clock on and off jobs simply to see what each job actually entails in regards to time, quantity and dollars. Shipping and receiving also utilize multiple functions inside of M2M heavily. I think it is less suited for anything outside of manufacturing.

Incentivized

Oracle Fusion Cloud is best suited if a customer moves from Oracle eBusiness Suite (on-prem) to a SaaS offering. The transition is comparatively manageable to implement. However, the customer must understand that we cannot have too many customizations in the SaaS model, so many heavily customized on-prem applications would need to be incorporated in the Cloud by using Cloud tools like Oracle Integration Cloud, Oracle Cloud Infrastructure Autonomous Database, Oracle APEX provisioned on OCI, etc.

Incentivized

• Order tracking
• Customer database
• Report printing

Incentivized

• By utilizing technology, we were able to maintain our efficiency ratio which gives us a huge advantage over our competitors.
• It offers us sets of dependable apps to increase productivity, enhance control
• and lower operating costs.
• Oracle has been an amazing, reliable, and powerful analytical tool that has streamlined budgeting financials planning, and data infrastructure across the entire enterprise.

Incentivized

• Their support has drastically gone downhill over the last few years. For the amount of money paid for the support of their product, there should be no outsourced tech support, however, they have started doing that lately.
• The development team has no idea how to test a product or release patches in an effective manner. Our last major upgrade was not until the 12th revision of the software and there were still major flaws on the financial end. When I called them about it, they stated that they knew of the issue but had no plans for a fix until the next version release.
• There has been more than one occasion where I have informed them of a way to resolve an issue that should've already know about.

Incentivized

• Wide localization process.
• Automated (without a human) business operations, better rpa solutions, scanning, mobile app, etc
• Central systems for the company re using more than one erp systems.
• Better reporting tools
• Developer source also not such enough maybe to support them in each (in their market) countries.
• Price policy also

Incentivized

I am not in the decision making group any more for this product. When I was, I along with many other managers, voted to go with a competitive product software vs re-subscribing to Aptean for this product. We were convinced by certain parties at our work that the new product was head and shoulders above the old product. While they freshened up a few things and there was an increase in some functionality areas, it was still tired.

Incentivized

This is the product we have chosen to standardize the ERP system throughout our European subsidiaries. We had been operating blindly with each location using their own ERP system. We relied on them to accurately report to us in the US. But now that we are beginning to roll out ERP Cloud, we have much better visibility into day-to-day operations.

Incentivized

This software is not user-friendly nor easy to train on. I train people for various departments and had argued for the company to go with another company. I was not alone. When the time came for us to do an upgrade (necessitated by the advent of Windows 10 compatibility issues), a number of managers at our organization wanted to seek out other vendors due to the difficulty in training people to use the software. Then have to deal with so many of the user issues and lack of functionality created by the need for using an outside software programmer to bring in software that interpreted what M2M was doing and then translate it back into the program so that we had an end-user solution. This software should be robust enough to do it all. It is not. I hate to be so negative about it but anyone that has spent as many years using this software as I have should find something good to say about the platform and I struggle to do that. I had asked for the warranty section that would tie into the return authorization process. I was told it would happen. It didn't. Bad karma.

Incentivized

I like the program, but it is only as good as the initial implementation and the user support required after go-live. I don't think pre-implementation training needs to be too much of a focus, but once you're live, there needs to be an intense focus on working with users and providing high-quality resources to help.

Incentivized

Yes availability was initially an issue but like I said it has evolved and stabilized a lot better these days. We get hardly 1 or two unplanned outages in a year. That too during off peak hours and would get resolved before we even realize it. If Oracle could resolve even the sporadic unplanned outages then it would be awesome and highly reliable for customers.

Incentivized

The performance of the application is good. Incase of any issues, one has to work with Oracle support. We enabled auditing on certain tables and experienced performance issues. We immediately raised with Oracle support and they helped in improving the performance.One has to proactively work with oracle support to identify the issues.

Incentivized

I go back to the warranty segment of the program to help track expenses that were generated by returns and zero-dollar sales orders to resolve customer issues. I feel like I was lied to by the company. They said they would have it in there on the new release. They told the purchasing manager it would be on the new release. The purchasing manager assured me it would be on there. They even showed 'warranty loading' on the screen when you signed in. However, there was no additional component of the return material authorization process for warranty adaptation. I even challenged our upload team about it and they had no answer. It does a few functions well but in my personal experience, buy something else.

Incentivized

Support is always providing step by step details to resolve any issue we encounter. If the issue is currently not a functionality or feature of the application they are supportive in offering guidance on submitting an enhancement request. Currently there is an enhancement that will be rolled out by Oracle that was designed for our organization.

Incentivized

The inperson trainings from Oracle University are effective. The trainers have vast experience and teached thousands of students. In person training will make people sit in a class and do the exercises. One can also learn from other students, who come with different background, industry etc. In person training will be an immersive experience and helps learn more in a short period of time.

Incentivized

We bought online training subscription from Oracle University. The subscription allowed our team to learn the nuts and bolts of the application.The subscription model helps access to all the modules as opposed to buying training for one module. We also leveraged guided learning subscription from Oracle. Guided learning is a state of the art learning application from Oracle. It resides within the application and guides the users on each and every step. This is learning by doing and is very effective. Once you buy guided learning, oracle keeps updating it with the release of new functionality in the quarterly upgrades.

Incentivized

The actual implementation was no worse or better than other software updates. There were days of pain and additional training helped overcome a lot of the learning curve associated with that. However, that training came from our own internal staff vs anyone from Aptean.

Incentivized

Try to use the system as true to generic form as possible and cut over quickly. Parallel implementation is not recommended. If the numbers are accurate and materially similar to prior period - cut over. A small accounting adjustment is much better than millions in project overruns or dual system maintenance.

Incentivized

We haven't compared any yet but hopefully, we will in the next couple years so we can put a figure on what it will cost us to move away from Made2Manage.

Incentivized

Oracle is more reliable than other immature products in the market. Oracle has multifold resources available in the market for each and every technology. Oracle support has made available many solutions to the existing problems and their fixes. The database is of high performance and quality as compared to the other products in the market. Oracle solutions for finance and supply chain are compared to none.

Incentivized

Orcle ERP Cloud transformed and stabilized in this past 2 years since it was implemented. We have past the auditor reviews and 24 month end closes and 8 quarter closes and 2 FY closes. Above all we do have SEC reporting with all this data. Having said that our ERP subscription is a worthy investment and highly reliable source of information for our organization's needs

Incentivized

• I came on board after M2M was implemented so I'm not sure how it has changed from previous software. However, I do know it has the ability to grow with the company.

Incentivized

• A tool that has made us able to get much ROI by the bank account integration, management of cash, and controlling business unit.
• Project management is made easy with its module and tracking with the exact time and issuance makes it more convenient and compatible for the return.
• Automation in pay and expenses improve the company’s visibility in the market.

Incentivized