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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apptivo

    Score8.1 out of 10
    N/AApptivo provides small and medium sized businesses with applications that include CRM, project management and invoicing solutions.

    $10

    Per User per Month

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Pricing
    ApptivoSalesmate
    Editions & Modules
    Premium
    $10
    Per User per Month
    Ultimate
    $25
    Per User per Month
    Starter
    Free
    Per User per Month
    Enterprise
    N/A
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    ApptivoSalesmate
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details—We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
    More Pricing Information
    Community Pulse
    ApptivoSalesmate
    Considered Both Products
    Apptivo Inc
    No answer on this topic
    Rapidops, Inc.
    Chose Salesmate
    Salesmate is head and shoulders above these other systems when you weigh the price to features. Salesmate is simple to navigate and is packed with useful everyday features; all included at the same price. The standard features in Salesmate are additional or nonexistent features …
    Incentivized
    Chose Salesmate
    Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    48 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    43 Answers
    Features
    ApptivoSalesmate
    Sales Force Automation
    Comparison of Sales Force Automation features of Apptivo and Salesmate
    Feature
    Apptivo
    7.7
    4 Ratings
    0% below category average
    Salesmate
    8.1
    46 Ratings
    5% above category average
    Customer data management / contact management10.04 Ratings10.045 Ratings
    Workflow management6.82 Ratings9.945 Ratings
    Territory management4.51 Ratings9.09 Ratings
    Opportunity management10.03 Ratings9.941 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.14 Ratings7.345 Ratings
    Contract management10.02 Ratings6.028 Ratings
    Quote & order management7.43 Ratings5.626 Ratings
    Interaction tracking1.81 Ratings7.839 Ratings
    Channel / partner relationship management9.13 Ratings6.930 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Apptivo and Salesmate
    Feature
    Apptivo
    9.7
    4 Ratings
    25% above category average
    Salesmate
    7.7
    19 Ratings
    2% above category average
    Case management9.14 Ratings7.417 Ratings
    Call center management10.02 Ratings7.918 Ratings
    Help desk management10.03 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Apptivo and Salesmate
    Feature
    Apptivo
    10.0
    3 Ratings
    28% above category average
    Salesmate
    6.3
    44 Ratings
    18% below category average
    Lead management10.03 Ratings6.743 Ratings
    Email marketing10.03 Ratings6.042 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Apptivo and Salesmate
    Feature
    Apptivo
    8.9
    4 Ratings
    16% above category average
    Salesmate
    8.4
    41 Ratings
    10% above category average
    Task management8.34 Ratings8.941 Ratings
    Billing and invoicing management9.13 Ratings00 Ratings
    Reporting9.14 Ratings7.937 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Apptivo and Salesmate
    Feature
    Apptivo
    10.0
    2 Ratings
    28% above category average
    Salesmate
    7.6
    43 Ratings
    0% above category average
    Forecasting10.02 Ratings7.831 Ratings
    Pipeline visualization10.02 Ratings7.943 Ratings
    Customizable reports10.02 Ratings7.137 Ratings
    Customization
    Comparison of Customization features of Apptivo and Salesmate
    Feature
    Apptivo
    7.2
    3 Ratings
    4% below category average
    Salesmate
    6.9
    45 Ratings
    8% below category average
    Custom fields5.73 Ratings7.344 Ratings
    Custom objects6.63 Ratings6.733 Ratings
    API for custom integration9.12 Ratings7.127 Ratings
    Scripting environment00 Ratings6.521 Ratings
    Security
    Comparison of Security features of Apptivo and Salesmate
    Feature
    Apptivo
    10.0
    4 Ratings
    18% above category average
    Salesmate
    8.0
    41 Ratings
    4% below category average
    Single sign-on capability10.04 Ratings7.834 Ratings
    Role-based user permissions10.04 Ratings8.239 Ratings
    Platform
    Comparison of Platform features of Apptivo and Salesmate
    Feature
    Apptivo
    7.9
    4 Ratings
    7% above category average
    Salesmate
    6.3
    42 Ratings
    15% below category average
    Mobile access7.94 Ratings6.342 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Apptivo and Salesmate
    Feature
    Apptivo
    -
    Ratings
    Salesmate
    7.0
    35 Ratings
    5% below category average
    Marketing automation00 Ratings7.035 Ratings
    Best Alternatives
    ApptivoSalesmate
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ApptivoSalesmate
    Likelihood to Recommend
    10.0
    (4 ratings)
    10.0
    (46 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    9.1
    (3 ratings)
    10.0
    (45 ratings)
    Support Rating
    9.1
    (2 ratings)
    1.4
    (42 ratings)
    Implementation Rating
    3.6
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    ApptivoSalesmate
    Likelihood to Recommend
    Apptivo Inc
    I would absolutely recommend Apptivo! We have used Apptivo for years, and we wouldn't consider another platform to keep all of our contacts together in one place. It's easy to export certain lists for certain mailings and to add/remove new contacts and move things around as needed over time. There's freedom to adding new contacts and the pricing is phenomenal
    Incentivized
    Read full review
    Rapidops, Inc.
    Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
    Read full review
    Pros
    Apptivo Inc
    • Built in support for new users.
    • Basic crm works...just dont expect it do anything well beyond the basic.
    • Price.
    • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
    • They are open to and try adapt quickly based on customer feedback.
    Read full review
    Rapidops, Inc.
    • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
    • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
    • Integration with other apps is good; I use QuickBooks and DocuSign.
    • Customer service is very good.
    Read full review
    Cons
    Apptivo Inc
    • Dashboard and interface subsections are a bit clunky re: functionality.
    • Built-in email client isn't always a feasible option for efficiency (signatures are different, contacts don't always update accordingly).
    • Consistency and integration between apps is not always optimal.
    Incentivized
    Read full review
    Rapidops, Inc.
    • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
    • The dashboard button is pointless if it still makes you choose between legacy or classic.
    Read full review
    Likelihood to Renew
    Apptivo Inc
    No answers on this topic
    Rapidops, Inc.
    Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
    Incentivized
    Read full review
    Usability
    Apptivo Inc
    Without a doubt, the best thing about Apptivo is that it has become a perfect internal and external communication platform. This platform will allow you to know who is taking care of certain tasks with clients and control all projects with your clients. With very affordable plans for your pocket, it has a free version for up to 3 users. It far surpasses quite a few CRMs in the same category. Apptivo CRM allows you to customize many details and work with it does not consume time or resources. You are faced with a very comfortable software to use, simple and well designed.
    Incentivized
    Read full review
    Rapidops, Inc.
    It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
    Read full review
    Support Rating
    Apptivo Inc
    Apptivo is always quick to respond whenever we have had a problem over out time of using the program. The customer service reps are always very polite and professional in their responses and are very knowledgeable! I have never gone to them with a problem that they don't do everything in their power to help solve, and most times they have (abbreviating states is the only issue we weren't able to solve).
    Incentivized
    Read full review
    Rapidops, Inc.
    The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
    Read full review
    Implementation Rating
    Apptivo Inc
    If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
    Read full review
    Rapidops, Inc.
    No - All very straightforward and simple.
    Read full review
    Alternatives Considered
    Apptivo Inc
    The price was right for what we needed to use Apptivo for (the CRM and the contact management/project management models). And, we needed something basic and easy to implement so we could get up and running with little down time. The other systems we evaluated didn't seem to have the exact pricing and features/functionality we were looking for so we made the determination that Apptivo would be the best fit.
    Incentivized
    Read full review
    Rapidops, Inc.
    Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
    Read full review
    Return on Investment
    Apptivo Inc
    • It allows me to get a vision of what is happening with the business
    • control sales, marketing and customer service processes from a single point
    • facilitates administrative tasks
    Incentivized
    Read full review
    Rapidops, Inc.
    • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
    • It does a whole load of outreach for me. It's seamless.
    • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
    Read full review
    ScreenShots

    Apptivo Screenshots

    Screenshot of Customize each app by dragging and dropping each attributeScreenshot of Project management gantt chartScreenshot of Convert a lead into a contact, customer, and/or opportunity

    Salesmate Screenshots

    Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.