AppSheet vs. ServiceNow App Engine

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AppSheet
Score 9.0 out of 10
N/A
Acquired by Google in Spring 2020, AppSheet is an intelligent, no-code app platform for everyone. Users can create apps to transform the workplace. Common use cases include field service, transportation, customer surveys, incident reports, field data capture, compliance reports, delivery tracking, and property surveys. Used by the Fortune 500 & Industry Leaders Customers include Clearlink, Enterprise Holdings, ESPN, Pepsi, the University of Michigan, and the State of…
$5
per user/per month
ServiceNow App Engine
Score 7.0 out of 10
N/A
ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A
Pricing
AppSheetServiceNow App Engine
Editions & Modules
Premium
$5.00
per user/per month
Pro
$10.00
per user/per month
Business
Contact sales team
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
AppSheetServiceNow App Engine
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPersonal apps and prototype are always free to build. Don't pay until you're ready to deploy. What can I do for free? Use the complete set of AppSheet features for free while building one or many app prototypes (for as long as you like). Invite up to 10 users for free to use your apps & share feedback. How do Business Subscription pricing work? Business Subscriptions enable a suite of performance & management features for organizations with cross-departmental app creators, and pricing is based on each unique requirements. Connect with the AppSheet team at solutions.appsheet.com/contact to learn more.
More Pricing Information
Community Pulse
AppSheetServiceNow App Engine
Features
AppSheetServiceNow App Engine
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
AppSheet
8.2
Ratings
2% below category average
ServiceNow App Engine
7.5
Ratings
11% below category average
Visual Modeling6.40 Ratings6.60 Ratings
Drag-and-drop Interfaces9.10 Ratings9.00 Ratings
Platform Security8.80 Ratings7.60 Ratings
Platform User Management7.90 Ratings7.00 Ratings
Reusability8.90 Ratings8.00 Ratings
Platform Scalability7.90 Ratings6.80 Ratings
Best Alternatives
AppSheetServiceNow App Engine
Small Businesses
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
Quixy
Quixy
Score 9.9 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppSheetServiceNow App Engine
Likelihood to Recommend
9.0
(0 ratings)
6.9
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
8.7
(0 ratings)
7.6
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
6.4
(0 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
10.0
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
Configurability
-
(0 ratings)
8.0
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(0 ratings)
Product Scalability
-
(0 ratings)
8.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
AppSheetServiceNow App Engine
Likelihood to Recommend
Suitable for database work. Access controller for personnel, products, sales, distribution, etc. Not suitable for applications that require visual and graphic demands. There are graphically interactive applications that have buttons or action gestures that are not common. It should be possible, to create the App. Remove information relevant to the specific company or business for which the App was generated. And then be able to share it with other similar businesses independently.
Read full review
The best and most stable project management software allows project members to work together and collaborate through documents which is accessible from any place through Cloud services. ServiceNow App Engine provides easy features and setting of the interface security and tools adjustment are excellent as well as the reports which the platform offers.
Read full review
Pros
  • Calculations - I have several apps that do some pretty complicated calculations, and decision making to build things like Shopping Lists for a Kanban assembly team, where the app will help a stocker determine whats low in a kanban assembly line stock box.
  • Document generation and record keeping - I have an app that users digitally sign and receive PDF contracts, and the system automatically records all records from the transaction. Everything is held in files on YOUR OWN DRIVE (Google Drive) so when you're done with the project or AppSheet you DONT loose your data.
  • Client/Customer Management - I follow the old school "Swimming with Sharks" model for client retention and customer engagement, and have built several small customer tracking tools for local businesses. This tool is limited ONLY by your imagine and desire to learn.
Read full review
  • Easy ticketing system
  • Good for keeping track of issues
  • Sends tickets directly to IT
Read full review
Cons
  • GPS on the maps are terrible. We dont use the map to collect data as the signal is erratic only in Appsheet. We have another app installed on the same phone to get X,Y data which is copied and pasted into the appsheet solution. We have tried everything but Appsheet map and coordinate accuracy and erratic behaviour is below par.
  • Deployment management. While it is great that people see your changes right away, it sometimes leads to downtime if one makes a mistake. In the beginning it was hard to tell which changes would negatively effect the users and in some cases the data got jumbled due to table changes. Would be good if development, testing and deployment were better streamlined. No need for auto testing (like selenium etc.) just a place we can test before deploying. Now we have several "dev" versions with a cumbersome copy and paste system.
Read full review
  • Sometimes attachments do not get linked with the tickets
  • Sometimes updating ticket state causes an issue
  • Requires stable internet connection to work smoothly
Read full review
Likelihood to Renew
We are still less than 10 users and probably may continue to be so. But, this being a franchisor set up, could be of use to other users like us.
Read full review
There are limited use cases where we are just using the service now app engine as of now
Read full review
Usability
It's just great. The usability is the best thing about Appsheet. You must choose which things will really be used later. You have to be careful of not generating something too big and then it feels like something that need to be learned. This is something that resolve problems, but you had to be able to think before doing. It will not solve problems itself. You need to find the problem, think a solution, and then use appsheet to make this solution a reality
Read full review
Since people can handle the tool without any development background, this was really helpful and can be adopted by anyone, as reusability functions and drag-and-drop features are very easy. Many in-built features and functionality for integrating other applications are handy and adaptable.
Read full review
Reliability and Availability
No answers on this topic
Almost 100% available on time
Read full review
Support Rating
AppSsheet has a support group and they show videos to help app builders. Though I have truck drivers' hours and can't join the webinars. Support groups with better assists me on a Saturday evening or a Sunday that I have time off. It's hard to watch videos driving down the highway.
Read full review
They tried their best to resolve our queries every time we contacted them about any technical support
Read full review
Implementation Rating
I did everything on my own
Read full review
App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
Read full review
Alternatives Considered
We started to try Glide, but we had already started our learning curve with Appsheet, and as the cost is part of our plan, the choice was easy. Since there is no cost for each feature we want to develop, Appsheet can serve as a replacement for tools like Docs, Sheets, and Slides. It just turns into another piece of software the employees are using, so thinking of moving to another product is nonsense.
Read full review
Easy and adaptive features and people with no code to basic code developers can handle this, and the reusability of the many functionalities has added advantage. The incident management tool is at the top of the industry, has easy scalability, and adapts to customer needs. Compared with others, pricing is reasonable for the type of support and features it provides.
Read full review
Scalability
No answers on this topic
It is scalable but not reliable
Read full review
Return on Investment
  • A good impact in general at the beginning since the free version allows great development so the investment in the implementation is of knowledge and time.
  • As a consultant I have expanded my services through this platform including new low code application building services.
Read full review
  • It has a positive impact on our business.
  • Clients security concerns are solved using service now
  • It maintains record of large infrastructure.
Read full review
ScreenShots

AppSheet Screenshots

Screenshot of Capture rich data through customizable mobile appsScreenshot of Deploy apps on any device.Screenshot of Track inventory from supplier to warehouse to customer.Screenshot of Enable sales and marketing on-the-go.