Appointy vs. Motionsoft

Appointy is good for small businesses looking to outsource some admin work and get appointment bookings done online, especially if you don't have a huge client base. You can input the individual client's name in the system so it helps to personalize your services. It's not so suitable for larger companies. It's a good price for small businesses. Sometimes the design can be a bit clunky and the user interface isn't perfect, but for the price and google integration it's well worth it.

Incentivized

MoSo was a fairly outdated software. However, we may have needed to upgrade to the newest version in order to continue with them which may be the reason that my experience, overall, was not a positive one. At the end of the relationship, the MoSo team became unresponsive with regard to questions about what we were being charged for the service and how deposits were being utilized

Incentivized

• Facebook integration for direct appointment booking
• It provides a fully functional mobile admin console to ensure complete control of business
• It provides dashboard analytics for measuring customer satisfaction
• It allows email customization, business logo addition, customizable social media promotion, etc.

Incentivized

• Invoices across multiple entities
• Adds products to invoices easily through the user interface
• Adds and cancels customer access

Incentivized

• need some way at booking to not book if the email address is incorrect (not sure how technology can do this but there must be a way)
• not sure about how it would integrate with other technology we have

Incentivized

• No ability to load information. Everything had to be done manually
• Keeping good track of which entities held Accounts Receivable. One entity would be the parent of the customer and AR would appear under their home location
• Invoicing was very ugly

Incentivized

We didn't evaluate any other products as we weren't actively looking for such a product. This is a product that is not directly part of our core business but proved to be a good match with an issue that we unknowingly had. Only after an enthusiast colleague showed the demo did we find out that there was an issue that many colleagues experienced.

Incentivized

We ended up moving away from MoSo to Sage Intacct, in which we had a much better experience with the invoicing process and the flexibility. I do not recall what other products were evaluated instead of MoSo during the initial buying decision process, but one of the key drivers for purchasing the software was the ability to cross locations

Incentivized

• It made me automate my mangement a lot.
• Made work of my 15 staff so easy that they can now focus on their other more important works. productivity of staff is increased by 40%.
• Setting reminders ensures you don't miss deadlines.

• Positive in invoicing one customer across multiple locations
• Negative Customer Service experience
• Negative Ability to Scale

Incentivized