Appointlet vs. Booker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appointlet
Score 10.0 out of 10
N/A
Appointlet is an appoint scheduling software that provides organizations scheduling pages, enabling them to display the organization's availability on one page for convenient booking.
$96
per year per user
Booker
Score 7.8 out of 10
N/A
Booker is a leading appointment scheduling, point-of-sale, and business management software that powers thousands of spas and salons worldwide. The software includes a complete suite of management tools, and provides integrated online booking, marketing, and more. Booker is completely web-based, which makes it available from any computer with a browser and internet connection, anywhere at any time. It can also be used via a smartphone or iPad.
$129
per month
Pricing
AppointletBooker
Editions & Modules
Premium
$96
per year per user
Starter
$129
per month
Accelerate
$269
per month
Ultimate
$429
per month
Offerings
Pricing Offerings
AppointletBooker
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$250
Additional Details
More Pricing Information
Community Pulse
AppointletBooker
Best Alternatives
AppointletBooker
Small Businesses
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Score 8.5 out of 10
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Score 8.5 out of 10
Medium-sized Companies
LeanData
LeanData
Score 10.0 out of 10
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LeanData
Score 10.0 out of 10
Enterprises
Zoom Workplace
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Score 8.4 out of 10
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Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppointletBooker
Likelihood to Recommend
10.0
(0 ratings)
7.3
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
8.3
(0 ratings)
Support Rating
-
(0 ratings)
6.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
AppointletBooker
Likelihood to Recommend
Appointlet is a fantastic tool. It allows you to easily send a link to people to book meetings with you. I put it in my email signature so my clients know they can book a meeting with me anytime they need to. It eliminates the "when can you meet" back and forth emails, and is an incredible tool.
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Booker is very user friendly with videos to help our staff who are setting up schedules. It has very robust features that our school district didn't really need when we piloted it. It has a great option for widgets to be added to websites, whether district or school site. We find that the more widgets are available, the more appreciative our parents are. This is definitely a product that is used in the business world and not in the school district world so it doesn't really have the personalization we need as a school district or a school sites. Should the site change its potential customers, it would be a great fit for us because scheduling is very challenging in a large school district, be it at the district level or at individual school sites
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Pros
  • Allows you to create multiple different meeting types
  • Has a scheduling page for all meeting lengths or for specific meetings
  • Easily allows you to connect multiple calendars to check schedules
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  • Booker is great for customer management. You can easily add customers with numerous areas to put additional information for them. With the addition of Frederick, sending out Birthday emails and contacting them via email is a breeze.
  • I have found Booker to be extremely easy to teach new hires how to use. Because it is so visual, I find that anyone can pick up the basics of how to use this software very quickly.
  • Booker makes it extremely easy for a company with multiple locations to be able to toggle between those locations.
  • Frederick has been a great addition!
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Cons
  • They don't seem to have a default schedule available ,meaning you have to customize your availability for each meeting
  • I'm unsure if they offer time zone support when you are the one travelling (ie. can you easily change your time zone if you are going away)
  • Reminder emails are only sent out if you purchase their premium plan
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  • Having multiple salons, somehow seeing clients' history from another location easier than having to open the other location's data
  • Perhaps link telephone calls to Booker so software can recognize the client and open their profile. I know this is a long shot but ....
  • Marketing tools tha integrate to the software
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Likelihood to Renew
No answers on this topic
Because I'm so familiar with it. I'll definitely reconsider.
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Usability
No answers on this topic
I think Booker is very simple for people who are trying to run a gym of about 200 or less clients with minimal apparel/product.
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Support Rating
No answers on this topic
There is usually a long wait when calling customer service but I now use the messaging option and my questions are answered very quickly. Booker has helped me with situations I thought were out of their range. If it wasn't for Booker support I would be very lost and confused.
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Implementation Rating
No answers on this topic
As far as I know, implementing Booker into our business was fairly easy.
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Alternatives Considered
Appointlet's closest competitor is Calendly. Calendly is certainly more well known but Appointlet is just as good. Ultimately, Appointlet's free plan allows you to have multiple different kinds of meetings. This is different than Calendly's free plan and is ultimately why I chose to go with Appointlet.
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AccuPOS did not have a scheduling module or gift certificate management module when we switched and those were critical needs at the time. For such a small module, AccuPOS did a fantastic job directly and concisely bridging daily activity to QuickBooks.
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Return on Investment
  • It has saved me hours of time going back and forth to try and get a meeting scheduled
  • I don't charge through Appointlet but tack meetings onto client invoices. The ease for them being able to book has upped the number of client meetings I have.
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  • Being able to book appointments as well as process payments securely is definitely a positive.
  • The time employees have to spend to process a transaction is a negative.
  • The time spent on trying to find the report you are looking for is a negative.
  • Employees have a difficult time resolving any error or possible error in Booker because reporting is difficult to understand.
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ScreenShots

Booker Screenshots

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