ApplicantPro vs. Trakstar Hire

I would have thought ApplicantPro would be good for lower level positions such as accounting clerks; however, I have not had much luck finding qualified applicants for these positions through ApplicantPro. I'm not sure if this has to do with a software or the current state of affairs in the US with COVID-19.

Incentivized

Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that

Incentivized

• Integration with BambooHR for when someone is hired
• Posting to a very wide variety of job boards
• Having job templates so you don't have to redo listings

Incentivized

• There's a "social footprint" kind of feature that scrubs popular social media tools for content, and aggregates this on the candidate page for a complete view of the candidate's personal brand. That was neat.
• The email and calendar integration was well done. Most people want simple communications (the ability to respond to a candidate from the email client on your mobile device, without the hassle of logging into a platform). The ability to discreetly communicate with the candidates, while maintaining the tags and communications thread on the candidates page was gold. It reminded me a lot of central desktop by how smartly it was executed.
• Increasing reach by blasting the job to multiple job boards (this was included in one of the subscriptions). Great timesaver.

Incentivized

• While Applicant Pro interfaces with many HRIS platforms to streamline onboarding, unfortunately this option is not available for us (though I'm not sure if that's Applicant Pro's fault or our HRIS provider's fault).

Incentivized

• Once you activate a sponsored job post, it "appears" to stay live, even if the sponsorship ends. Makes it difficult to see what's live and to track spend.
• Doesn't link with our HRIS (Paycor)
• Wish there was a better method to create a formal application besides the questionnaire option.

Incentivized

It is a solid product that is easy to use and implement.

Incentivized

We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.

Incentivized

Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.

Incentivized

The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.

Incentivized

These two systems are similar in that they track applicants, can store offers, automate email responses and allow easy job posting. I think that PeopleSoft is a little more advanced and has more overall options/safeguards, where as ApplicantPro is still in a learning phase both within themselves and for us as a company

Incentivized

Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.

Incentivized

• Spotlighting applications to hiring managers has been very helpful.
• The @Notes feature is a great tool.
• Texting feature is great.
• Custom creation of Inbox Templates is very useful.
• Great reporting features.

Incentivized

• There has not been a high enough return on investment from Recruiterbox to know if the results shown during recruitment have been adequate.
• Recruiterbox represents an improvement in our ROI of 3, and was previously at 2, which equates to 100% more profit for the company. It is still low, but may eventually increase.

Incentivized