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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AppleCare for Enterprise

    Score7 out of 10
    N/AAppleCare for Enterprise includes priority onsite service and 24/7 support help keep end users up and running, offering coverage for every Mac, Apple Studio Display, iPhone, and iPad. AppleCare for Enterprise includes flexible service options, priority onsite services, and as fast as next-business-day device repair or replacement.N/A
    Pricing
    AppleCare for Enterprise
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    AppleCare for Enterprise
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    AppleCare for Enterprise
    Considered Both Products
    Apple
    Chose AppleCare for Enterprise
    We use other repair and warranty options from our partner vendors. But AppleCare for Enterprise allows a faster turnaround. Our vendors have us ship devices to them for repair so our turn around time is longer. AppleCare for Enterprise can be repaired onsite and most of the …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    AppleCare for Enterprise
    Likelihood to Recommend
    7.0
    (1 ratings)
    User Testimonials
    AppleCare for Enterprise
    Likelihood to Recommend
    Apple
    AppleCare for Enterprise is probably better suited for a large scale business. As a school, we lies the repair speed and phone support. But other inclusions like the no reason repairs for 4% or Mac and 10% or iOS just isn’t worth it. In the amounts of devices that we are buying, this is a small number and won’t help in any way. But in business case where you have staff that look after their devices, then this would be appropriate.
    Incentivized
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    Pros
    Apple
    • Speed of service
    • Ease of booking
    • Knowledge of support
    Incentivized
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    Cons
    Apple
    • Phone support
    • Part delays
    • No reason repairs
    Incentivized
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    Alternatives Considered
    Apple
    We use other repair and warranty options from our partner vendors. But AppleCare for Enterprise allows a faster turnaround. Our vendors have us ship devices to them for repair so our turn around time is longer. AppleCare for Enterprise can be repaired onsite and most of the time, next business day. This allows us to get the device back to the staff member or student faster.
    Incentivized
    Read full review
    Return on Investment
    Apple
    • Positive - repair turn around.
    • Positive - repair booking process is quick.
    • Negative - part delays.
    Incentivized
    Read full review
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