Apple Pay vs. Paytm

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apple Pay
Score 9.3 out of 10
N/A
Apple Pay is a payment gateway the vendor states gives customers an easy, secure, and private way to pay in stores, within apps, on the web, and in Business Chat.N/A
Paytm
Score 8.0 out of 10
N/A
Paytm is a mobile payment processing app from Indian company One97 Communications.N/A
Pricing
Apple PayPaytm
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apple PayPaytm
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apple PayPaytm
Features
Apple PayPaytm
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Apple Pay
8.3
Ratings
13% above category average
Paytm
6.4
Ratings
13% below category average
Fraud Detection8.50 Ratings6.00 Ratings
API or SDK7.00 Ratings6.50 Ratings
Recurring Payment Support9.10 Ratings7.00 Ratings
Billing and Invoicing Support8.90 Ratings7.00 Ratings
Global Support7.60 Ratings5.50 Ratings
Payment Form Acceptance9.00 Ratings6.50 Ratings
Best Alternatives
Apple PayPaytm
Small Businesses
Thryv
Thryv
Score 8.7 out of 10
Apple Pay
Apple Pay
Score 9.3 out of 10
Medium-sized Companies
Adyen
Adyen
Score 8.8 out of 10
Apple Pay
Apple Pay
Score 9.3 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apple PayPaytm
Likelihood to Recommend
9.5
(0 ratings)
7.5
(0 ratings)
Likelihood to Renew
7.3
(0 ratings)
-
(0 ratings)
Usability
9.5
(0 ratings)
8.0
(0 ratings)
Availability
-
(0 ratings)
8.0
(0 ratings)
Performance
-
(0 ratings)
7.0
(0 ratings)
Configurability
-
(0 ratings)
8.0
(0 ratings)
Ease of integration
-
(0 ratings)
8.0
(0 ratings)
Product Scalability
-
(0 ratings)
7.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
7.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(0 ratings)
User Testimonials
Apple PayPaytm
Likelihood to Recommend
If you accept payments while selling goods and services, Apple Pay can help you speed up the payment process while securely accepting payments. Since there is no need to stick a card into a machine, users won't have to fumble looking for a card when they can put their whole wallet on Apple Pay and check out easily.
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Paytm is extremely well suited for lunch reimbursements and for paying road tolls. Paying road tolls is so easy using a Paytm money balance. loading money takes less than a minute. Lunch reimbursement amounts are directly transferred to Paytm wallet and these can be used in thousands of places. Paytm can improve its eCommerce portal and simplify the KYC process. Also, the app is a bit cluttered as of now. There is scope to make the app more modern and simple.
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Pros
  • The double click which launches it couldn't be easier; you don't even have to open your phone and find the app.
  • It's pretty much fool proof from there, as just holding your phone near the reader is sufficient for success.
  • Haptic feedback ensures that I know the payment registered.
  • I have full faith and confidence that the transaction was executed securely.
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  • You can use Paytm to purchase from a selection of common items to luxurious items.
  • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
  • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
  • Gifts - You can send gifts to your loved ones using Paytm.
  • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
  • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
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Cons
  • At times, my Apple Pay will pop up unintentionally. Perhaps there can be more safeguards around that.
  • Apple Pay is not super great if I need to make a return. For any return, I've found that paper receipts are superior.
  • Apple Pay sometimes requires very specific positioning when scanning the phone, which is frustrating.
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  • One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
  • In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
  • You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
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Likelihood to Renew
It's now a standard.
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Good in-terms of sending reminders on Electricity bill payments and credit card bill payments.
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Usability
Love the simplicity, i think it's a good way of getting apple-lovers to purchase things from the palm of their hand
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Paytm is highly usable due to its wide range of services, seamless payment structure and user friendly UI support.
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Reliability and Availability
No answers on this topic
Planned outages & downtime window
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Performance
No answers on this topic
Slight improvements required
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Support Rating
No answers on this topic
Need slight improvement on issues TAT
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Alternatives Considered
When I had my Android/Samsung phone, I tried Samsung's version of Apple Pay and it was terrible. It was very glitchy, and sometimes I would get a notification that I paid for something when I wasn't even in a checkout screen, like I was just browsing the internet or something and I'd get a notification! It was alarming and I quickly uninstalled the app and never used it again.
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When I inquired about payment gateway I found lots of platforms but all have differences. When I compared with Razorpay I found that Razorpay takes fix 2% charges for all types of payments received on your account while Paytm takes max 2.5% charges for Prepaid card and 0 for UPI and Rupay cards. Razorpay takes 2 days to settle the amount in your account where Paytm settles the amount in your bank account next day by morning.
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Scalability
No answers on this topic
Easy to integrate
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Return on Investment
  • Able to provide employees with digital company cards.
  • Convenient tracking of money spent.
  • Caring for others in our workplace and community through gifts and purchases.
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  • It decreased checkout time for the user which allowed us to increase user experience.
  • Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
  • Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
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ScreenShots