Apple Pay vs. Google Pay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apple Pay
Score 9.3 out of 10
N/A
Apple Pay is a payment gateway the vendor states gives customers an easy, secure, and private way to pay in stores, within apps, on the web, and in Business Chat.N/A
Google Pay
Score 5.8 out of 10
N/A
Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.N/A
Pricing
Apple PayGoogle Pay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apple PayGoogle Pay
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apple PayGoogle Pay
Features
Apple PayGoogle Pay
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Apple Pay
8.3
Ratings
13% above category average
Google Pay
-
Ratings
Fraud Detection8.50 Ratings00 Ratings
API or SDK7.00 Ratings00 Ratings
Recurring Payment Support9.10 Ratings00 Ratings
Billing and Invoicing Support8.90 Ratings00 Ratings
Global Support7.60 Ratings00 Ratings
Payment Form Acceptance9.00 Ratings00 Ratings
Best Alternatives
Apple PayGoogle Pay
Small Businesses
Thryv
Thryv
Score 8.7 out of 10
Apple Pay
Apple Pay
Score 9.3 out of 10
Medium-sized Companies
Adyen
Adyen
Score 8.8 out of 10
Apple Pay
Apple Pay
Score 9.3 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apple PayGoogle Pay
Likelihood to Recommend
9.5
(0 ratings)
2.0
(0 ratings)
Likelihood to Renew
7.3
(0 ratings)
-
(0 ratings)
Usability
9.5
(0 ratings)
1.0
(0 ratings)
Support Rating
-
(0 ratings)
6.9
(0 ratings)
User Testimonials
Apple PayGoogle Pay
Likelihood to Recommend
If you accept payments while selling goods and services, Apple Pay can help you speed up the payment process while securely accepting payments. Since there is no need to stick a card into a machine, users won't have to fumble looking for a card when they can put their whole wallet on Apple Pay and check out easily.
Read full review
The most fitting scenarios for use of Google Pay generally include times in which people go out to eat or grab coffee or drinks. Other times are for planned parties where one person needs to put down a credit card to pay vendors, buy products/food/etc, and needs to be reimbursed by others who may not have cash/are not in the same office space as the payor/and other similar circumstances
Read full review
Pros
  • The double click which launches it couldn't be easier; you don't even have to open your phone and find the app.
  • It's pretty much fool proof from there, as just holding your phone near the reader is sufficient for success.
  • Haptic feedback ensures that I know the payment registered.
  • I have full faith and confidence that the transaction was executed securely.
Read full review
  • They provide good rewards like cash back offers and gift vouchers.
  • Easy to pay by scanning the QR code.
  • Help us to find best recharges for our mobile.
  • Easy to pay electricity bill.
  • Will notify us if our validity expires on recharges.
  • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
  • We can check balance by enter the UPI Pin.
Read full review
Cons
  • At times, my Apple Pay will pop up unintentionally. Perhaps there can be more safeguards around that.
  • Apple Pay is not super great if I need to make a return. For any return, I've found that paper receipts are superior.
  • Apple Pay sometimes requires very specific positioning when scanning the phone, which is frustrating.
Read full review
  • Google Wallet had a few glitches I was unhappy with, but Google Pay seems to have corrected them. Who knows if the changes were related to the name change or if they just happened to coincide with the timing for the most part, but either way I really don't have any big complaints.
Read full review
Likelihood to Renew
It's now a standard.
Read full review
No answers on this topic
Usability
Love the simplicity, i think it's a good way of getting apple-lovers to purchase things from the palm of their hand
Read full review
I feel that this system not safe. Google keep charging my credit card but they say they cannot trace the payment because there is no transaction record! I cannot stop the payment.
Read full review
Support Rating
No answers on this topic
I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
Read full review
Alternatives Considered
When I had my Android/Samsung phone, I tried Samsung's version of Apple Pay and it was terrible. It was very glitchy, and sometimes I would get a notification that I paid for something when I wasn't even in a checkout screen, like I was just browsing the internet or something and I'd get a notification! It was alarming and I quickly uninstalled the app and never used it again.
Read full review
I was not a part of the discussion to implement Google Pay into our store, but I am definitely an advocate. Amazon Pay was used sparingly but still a helpful option; I believe that Google Pay is more widespread and simpler to use. I would be interested to see how payment disputes are handled between these different payment platforms; so far, we have only had to handle disputes through PayPal, which can be complicated but have typically been resolved quickly.
Read full review
Return on Investment
  • Able to provide employees with digital company cards.
  • Convenient tracking of money spent.
  • Caring for others in our workplace and community through gifts and purchases.
Read full review
  • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
  • Improves risk mitigation and ensures safety and account health of our vendors
  • Increased efficiency and pushes payments through at a faster rate
  • Provides work-life balance when fiscal deadlines slowly approach
Read full review
ScreenShots