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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apple iCloud

    Score8.6 out of 10
    N/AApple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

    $0.99

    per month

    Microsoft 365 Business Premium

    Score8.8 out of 10
    N/AAn integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place.…N/A
    Pricing
    Apple iCloudMicrosoft 365 Business Premium
    Editions & Modules
    50GB
    $0.99
    per month
    200GB
    $2.99
    per month
    2TB
    $9.99
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Apple iCloudMicrosoft 365 Business Premium
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Apple iCloudMicrosoft 365 Business Premium
    Considered Both Products
    Apple
    Chose Apple iCloud
    As I have mentioned, the seamless integration across Apple's ecosystem is what keeps us using this product. However, the robust value of the Microsoft 365 Business Premium suite and functionality of their AI companion - Copilot - makes it superior at an organization level. The …
    Incentivized
    Chose Apple iCloud
    iCloud integrates all my date from phone and laptop and was more affordable. I love the security and customization options. File storage and organization is great and you can't beat having all your documents in one easily accessible place. Sharing can be easier with Box or Dropb…
    Incentivized
    Chose Apple iCloud
    Google Drive is great and it offers way more free storage than Apple iCloud, however, Google is known for sharing their user's data much more freely than Apple. To some people, this might not be a big deal. I prefer to pay a few dollars for added security.

    Dropbox is a …
    Incentivized
    Chose Apple iCloud
    It's the slowest, most proprietary and most difficult to share. On the other had it offers some solutions that others do not. For example, the application numbers allows the user to have multiple spreadsheets on a single page rather than in tabs. It also allows me to not need …
    Incentivized
    Microsoft
    Chose Microsoft 365 Business Premium
    These products simply do not compare in terms of universal compatibility, features, integrations, user-friendliness, and overall cost. Google is free but not as secure and too cloud-based for our needs as a medium-sized organization. I would recommend Google to independent …
    Incentivized
    Chose Microsoft 365 Business Premium
    Found [MS365] to be significantly more complicated.
    Incentivized
    Chose Microsoft 365 Business Premium
    Dropbox is generally better at transferring folders and large files that can be organized and edited within the software. I find Microsoft 365 Business to be better at file storage and management than iCloud, but to be not quite as smooth and universally compatible as Dropbox
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    24 Answers
    100%
    Would buy again
    50 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    100%
    Delivers good value for the price
    48 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    22 Answers
    100%
    Happy with the feature set
    50 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    100%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    22 Answers
    97%
    Implementation went as expected
    35 Answers
    Features
    Apple iCloudMicrosoft 365 Business Premium
    File Sharing & Management
    Comparison of File Sharing & Management features of Apple iCloud and Microsoft 365 Business Premium
    Feature
    Apple iCloud
    8.4
    77 Ratings
    0% above category average
    Microsoft 365 Business Premium
    -
    Ratings
    Versioning8.753 Ratings00 Ratings
    Video files9.373 Ratings00 Ratings
    Audio files9.370 Ratings00 Ratings
    Document collaboration7.166 Ratings00 Ratings
    Access control7.764 Ratings00 Ratings
    File search8.669 Ratings00 Ratings
    Device sync8.676 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Apple iCloud and Microsoft 365 Business Premium
    Feature
    Apple iCloud
    7.5
    73 Ratings
    15% below category average
    Microsoft 365 Business Premium
    -
    Ratings
    User and role management7.057 Ratings00 Ratings
    File organization8.269 Ratings00 Ratings
    Device management7.470 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Apple iCloud and Microsoft 365 Business Premium
    Feature
    Apple iCloud
    7.1
    77 Ratings
    18% below category average
    Microsoft 365 Business Premium
    -
    Ratings
    Performance7.277 Ratings00 Ratings
    Reliability8.177 Ratings00 Ratings
    Storage Reports6.260 Ratings00 Ratings
    Best Alternatives
    Apple iCloudMicrosoft 365 Business Premium
    Small Businesses
    Egnyte
    Score9.7 out of 10
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    Azure Backup
    Score8.2 out of 10
    Google Workspace
    Score9.1 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Microsoft 365
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Apple iCloudMicrosoft 365 Business Premium
    Likelihood to Recommend
    9.2
    (77 ratings)
    8.0
    (98 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    8.5
    (23 ratings)
    7.5
    (47 ratings)
    Performance
    8.2
    (12 ratings)
    8.4
    (41 ratings)
    Support Rating
    7.5
    (20 ratings)
    9.4
    (9 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    Apple iCloudMicrosoft 365 Business Premium
    Likelihood to Recommend
    Apple
    Our growing organization uses about 95% Apple hardware. The Apple iCloud functionality across our organization ensures interfaces and synchronization that makes information workflow seamless. The cost structure and limited AI functionality keeps us dependent on products like Microsoft and Google and unable to put all of our cloud "eggs" into the Apple basket.
    Incentivized
    Read full review
    Microsoft
    Microsoft 365 Business Premium is well suited to any size organization and is a must-have for business purposes. It is a vital component for the majority of work software needs, as the Microsoft 365 Business Premium package has apps to handle needs that I didn't know we had. It is a great way to provide the required software programs to teams, especially those that work remotely due to the great sharing capabilities built into it. Furthermore, the nonprofit program provided our small nonprofit with vital components for our remote work, while allowing us to keep our donated funds going directly to our mission.
    Incentivized
    Read full review
    Pros
    Apple
    • Syncing files, appointments, Notes and contacts. If I'm away from home, and set an appointment using my phone, that appointment automatically updates real time to my home laptop and vice-versa.
    • It stores files (e.g photos) nicely
    • Once it's set up, it's fairly easy to use.
    Incentivized
    Read full review
    Microsoft
    • Work in sync in different departments.
    • Being able to work from any device or computer. It is a very noble tool in different devices.
    • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
    Incentivized
    Read full review
    Cons
    Apple
    • Customization - iCloud is great at the stuff it does well. But it lacks features that some competitors (in Google Drive or Dropbox) do really well. API support for third-party apps is really great for some other people.
    • Remote use - Managing or accessing information from iCloud while not on one of your logged-in apple devices can sometimes be an issue. From a work computer for example. It doable, but the experience is much less user-friendly.
    • Ability to edit documents on the cloud similar to google docs or some other competitors
    Incentivized
    Read full review
    Microsoft
    • adding calendar invitations is not straight forward
    • copying folders from SharePoint libraries to an external drive should not be relying on the available space on the C drive
    • administering mailboxes for our company is convoluted forcing me to hunt for settings and options
    • lack of flexibility on the location of the OST and PST files
    • the new version should not do away with PST files but rather improve their reliability.
    • the PST internal structure is inefficient. the PST file should be able to shrink automatically when one delete emails.
    Incentivized
    Read full review
    Likelihood to Renew
    Apple
    It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
    Incentivized
    Read full review
    Microsoft
    It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
    Read full review
    Usability
    Apple
    While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
    Incentivized
    Read full review
    Microsoft
    The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
    Incentivized
    Read full review
    Performance
    Apple
    Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
    Incentivized
    Read full review
    Microsoft
    In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
    Incentivized
    Read full review
    Support Rating
    Apple
    Apple customer service is fantastic. iCloud is built with Apple in mind and its design is extremely intuitive and user-friendly. Additionally, whenever our team has encountered issues, the speed of Apple support has been more than timely in addressing our issues and solving our request. We have encountered relatively few issues in my time with the platform and this only improves our overall score for those who keep the platform stable.
    Incentivized
    Read full review
    Microsoft
    As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
    Incentivized
    Read full review
    Alternatives Considered
    Apple
    Google Drive is similar to Apple iCloud, but since I prefer Apple products and have operated within the Apple ecosystem for many years, I use iCloud. Some clients who don't use Apple share documents with me in Google Drive so I have experience with the product, but I prefer iCloud. I do think photos syncing is superior in iCloud.
    Incentivized
    Read full review
    Microsoft
    Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
    Incentivized
    Read full review
    Return on Investment
    Apple
    • Apple's iCloud service can run very slow in countries where they aren't very focussed, like India.
    • Apple did not back up videos over the cloud for a long time and needed manual sync. You will see similar issues like not allowing mobile data for some tasks.
    Incentivized
    Read full review
    Microsoft
    • We can now keep work going from anywhere. It doesn't matter if we are on a job site or sitting in the office or working from home for a day or two we don't have to miss a beat.
    • It has unified how we store information so that everything isn't stored on individual computers
    Incentivized
    Read full review
    ScreenShots