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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apple iCloud

    Score8.6 out of 10
    N/AApple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

    $0.99

    per month

    Microsoft 365

    Score8.7 out of 10
    N/AMicrosoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

    $5

    Per User Per Month

    Pricing
    Apple iCloudMicrosoft 365
    Editions & Modules
    50GB
    $0.99
    per month
    200GB
    $2.99
    per month
    2TB
    $9.99
    per month
    Business Basic
    $5.00
    Per User Per Month
    Individual
    $5.84
    *Per Month
    Business - Apps
    $8.25
    Per User Per Month
    Enterprise - F3
    $10.00
    Per User Per Month
    Business Standard
    $12.50
    Per User Per Month
    Business Premium
    $20.00
    Per User Per Month
    Enterprise - E3
    $32.00
    Per User Per Month
    Enterprise - E5
    $57.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Apple iCloudMicrosoft 365
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*When billed annually.
    More Pricing Information
    Community Pulse
    Apple iCloudMicrosoft 365
    Considered Both Products
    Apple
    Chose Apple iCloud
    As I have mentioned, the seamless integration across Apple's ecosystem is what keeps us using this product. However, the robust value of the Microsoft 365 Business Premium suite and functionality of their AI companion - Copilot - makes it superior at an organization level. The …
    Incentivized
    Chose Apple iCloud
    iCloud was the best option for using with our few iOS devices but was an easy choice as it integrates seamlessly.
    Incentivized
    Chose Apple iCloud
    Microsoft OneDrive storage is preferred when using Microsoft applications (Word, Excel) even on Apple devices. All in all I believe Microsoft solutions fare better than Apple one due to their greater flexibility.
    Incentivized
    Chose Apple iCloud
    The biggest thing is Apple doesn't lose versions and changes. With Office 365 and various Google corporate programs, they would track versions — but not well. If someone sat with a file open and later closed it after a colleague had made changes, some of those changes would get …
    Incentivized
    Chose Apple iCloud
    For me Apple iCloud is the superior choice. Google Drive is acceptable but it feels much less safe (to me). I disliked MS Azure and would never use that system.
    Incentivized
    Microsoft
    Chose Microsoft 365
    Office 365 does what it does very well -- and nothing more. It is simple to implement across an organization and then share files and results, as well as organizing contacts and calendars.

    However, Google Drive, iCloud Drive and Dropbox all also offer seamless cloud file-sharing …
    Incentivized
    Chose Microsoft 365
    Microsoft 365 (formerly Office 365) and Google Drive have a very similar structure. Both have apps that can provide the same performance. For example, Google Docs and Microsoft Word are alike. Likewise, Google Sheets and Excel, Google Meet and Teams, Google Slide and …
    Incentivized
    Chose Microsoft 365
    Haven't used any of the options in the drop down option listings. I've used G:Suite (Gmail, Google Calendar, Drive, etc.) and I think it has comparable functionality to Microsoft 365. If our organization shifted to G:Suite, it wouldn't be a difficult transition. But we're all …
    Incentivized
    Chose Microsoft 365
    Microsoft is a trusted provider of IT products. The tech support is excellent, and the company will not go away or be sold. Google is too cheap, which means our data would be for sale. There are no news stories about Cortana listening to us like Google, Siri, and Alexa.
    Incentivized
    Chose Microsoft 365
    Price, support, applications, cloud services
    Incentivized
    Chose Microsoft 365
    I have used all the Google and Apple platforms that attempt to do the same thing as Microsoft 365 and none of them stack up to the Microsoft platforms. The other platforms are difficult to navigate and do not generate the same professional documents.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    24 Answers
    96%
    Would buy again
    178 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    98%
    Delivers good value for the price
    163 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    22 Answers
    98%
    Happy with the feature set
    181 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    94%
    Lived up to sales and marketing promises
    121 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    22 Answers
    94%
    Implementation went as expected
    128 Answers
    Features
    Apple iCloudMicrosoft 365
    File Sharing & Management
    Comparison of File Sharing & Management features of Apple iCloud and Microsoft 365
    Feature
    Apple iCloud
    8.5
    77 Ratings
    1% above category average
    Microsoft 365
    -
    Ratings
    Versioning8.753 Ratings00 Ratings
    Video files9.373 Ratings00 Ratings
    Audio files9.370 Ratings00 Ratings
    Document collaboration7.166 Ratings00 Ratings
    Access control7.764 Ratings00 Ratings
    File search8.669 Ratings00 Ratings
    Device sync8.676 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Apple iCloud and Microsoft 365
    Feature
    Apple iCloud
    7.5
    73 Ratings
    15% below category average
    Microsoft 365
    -
    Ratings
    User and role management7.057 Ratings00 Ratings
    File organization8.269 Ratings00 Ratings
    Device management7.470 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Apple iCloud and Microsoft 365
    Feature
    Apple iCloud
    7.2
    77 Ratings
    17% below category average
    Microsoft 365
    -
    Ratings
    Performance7.277 Ratings00 Ratings
    Reliability8.177 Ratings00 Ratings
    Storage Reports6.260 Ratings00 Ratings
    Best Alternatives
    Apple iCloudMicrosoft 365
    Small Businesses
    Egnyte
    Score9.7 out of 10
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    Azure Backup
    Score8.2 out of 10
    Google Workspace
    Score9.1 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Microsoft 365 Business Premium
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Apple iCloudMicrosoft 365
    Likelihood to Recommend
    9.2
    (77 ratings)
    7.8
    (240 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    9.5
    (6 ratings)
    Usability
    8.5
    (23 ratings)
    7.2
    (8 ratings)
    Performance
    8.2
    (12 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (20 ratings)
    8.9
    (54 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Apple iCloudMicrosoft 365
    Likelihood to Recommend
    Apple
    Our growing organization uses about 95% Apple hardware. The Apple iCloud functionality across our organization ensures interfaces and synchronization that makes information workflow seamless. The cost structure and limited AI functionality keeps us dependent on products like Microsoft and Google and unable to put all of our cloud "eggs" into the Apple basket.
    Incentivized
    Read full review
    Microsoft
    Office everyday things since time immemorial. It's hard for Google Suite or any other to compete with Microsoft. They have everything, and it all works great, with incredible tools and capabilities. The new integrations work seamlessly most of the time, such as embedding a Power BI in a PPT. Expecting too much AI, like note taking, or LLM-based PPT, is not available in my tier at least, so depending on the budget, you won't get all you may expect from an AI leader. For diagramming and process maps, you're better off with other tools like those above.
    Incentivized
    Read full review
    Pros
    Apple
    • Syncing files, appointments, Notes and contacts. If I'm away from home, and set an appointment using my phone, that appointment automatically updates real time to my home laptop and vice-versa.
    • It stores files (e.g photos) nicely
    • Once it's set up, it's fairly easy to use.
    Incentivized
    Read full review
    Microsoft
    • It allows us to keep our email organized. I like the fact that I can create folders in Outlook, and they replicate on my mail server.
    • Excellent for drafting and saving those documents as PDFs without needing PDF editing software.
    • Spreadsheets - what more is there to say?
    Read full review
    Cons
    Apple
    • Customization - iCloud is great at the stuff it does well. But it lacks features that some competitors (in Google Drive or Dropbox) do really well. API support for third-party apps is really great for some other people.
    • Remote use - Managing or accessing information from iCloud while not on one of your logged-in apple devices can sometimes be an issue. From a work computer for example. It doable, but the experience is much less user-friendly.
    • Ability to edit documents on the cloud similar to google docs or some other competitors
    Incentivized
    Read full review
    Microsoft
    • Microsoft 365 really needs to work on protection part. In complex environment it is not reliable as compared to its competitors like Proofpoint. There are many instances where it fails to perform effectively.
    • In SharePoint Online the versioning feature of the document needs to be improved by Microsoft. Sometimes when we have to roll back to the previous version it does not work as expected.
    • In Teams messaging and app permission policies can be improved. There are some settings where we have to add a lot of things manually.
    Read full review
    Likelihood to Renew
    Apple
    It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
    Incentivized
    Read full review
    Microsoft
    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
    Incentivized
    Read full review
    Usability
    Apple
    While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
    Incentivized
    Read full review
    Microsoft
    It being the default office suite means it's user experience and idioms are things that everyone is generally very used to and fluent with.
    The sharing is relatively simple, being directly hooked into Entra AD, and expiry being a first class concern.
    It's usability decreases at scale, with multiple people simultaneously making edits can make documents unusable.
    Read full review
    Performance
    Apple
    Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    Apple
    Apple customer service is fantastic. iCloud is built with Apple in mind and its design is extremely intuitive and user-friendly. Additionally, whenever our team has encountered issues, the speed of Apple support has been more than timely in addressing our issues and solving our request. We have encountered relatively few issues in my time with the platform and this only improves our overall score for those who keep the platform stable.
    Incentivized
    Read full review
    Microsoft
    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
    Incentivized
    Read full review
    Implementation Rating
    Apple
    No answers on this topic
    Microsoft
    Everything works and I use it all the time.
    Incentivized
    Read full review
    Alternatives Considered
    Apple
    Google Drive is similar to Apple iCloud, but since I prefer Apple products and have operated within the Apple ecosystem for many years, I use iCloud. Some clients who don't use Apple share documents with me in Google Drive so I have experience with the product, but I prefer iCloud. I do think photos syncing is superior in iCloud.
    Incentivized
    Read full review
    Microsoft
    Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
    Read full review
    Return on Investment
    Apple
    • Apple's iCloud service can run very slow in countries where they aren't very focussed, like India.
    • Apple did not back up videos over the cloud for a long time and needed manual sync. You will see similar issues like not allowing mobile data for some tasks.
    Incentivized
    Read full review
    Microsoft
    • It has helped keep the high-energy culture my company has since it allows easy communication and calls.
    • Positively impacts responses from clients, since we can see how many times they have been contacted. (the more someone is contacted, the less likely they are to respond. Microsoft helps make sure we all know who and who not to contact)
    • positively impacts my ability to focus, since you can mute notifications. Since I look at my computer all day, it is helpful to lock in and not get distracted by the many emails I receive a day. You can also change preferences, so emails with high urgency are still seen.
    Read full review
    ScreenShots