Apple Business Essentials vs. NinjaOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apple Business Essentials
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
Apple Business Essentials is a subscription service that brings together device management, 24/7 support, and cloud storage. It enables small business to manage every iPhone, iPad, Mac, and Apple TVs throughout the business.
$8.25
per device, per month
NinjaOne
Score 9.0 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Pricing
Apple Business EssentialsNinjaOne
Editions & Modules
Fleetsmith Managed
$8.25
per device, per month
No answers on this topic
Offerings
Pricing Offerings
Apple Business EssentialsNinjaOne
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFree unlimited trial for up to 10 devices Device Intelligence free for unlimited devices iOS/tvOS devices free during beta periodNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
Apple Business EssentialsNinjaOne
Features
Apple Business EssentialsNinjaOne
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Apple Business Essentials
-
Ratings
NinjaOne
8.9
Ratings
18% above category average
Remote monitoring00 Ratings8.80 Ratings
Network device monitoring00 Ratings7.50 Ratings
Activity Monitoring00 Ratings8.40 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Apple Business Essentials
-
Ratings
NinjaOne
8.6
Ratings
14% above category average
Patch Management00 Ratings8.90 Ratings
Policy-based automation00 Ratings8.80 Ratings
Best Alternatives
Apple Business EssentialsNinjaOne
Small Businesses
NinjaOne
NinjaOne
Score 9.0 out of 10
Action1
Action1
Score 9.5 out of 10
Medium-sized Companies
Cisco Meraki SM
Cisco Meraki SM
Score 9.8 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
Cisco Meraki SM
Cisco Meraki SM
Score 9.8 out of 10
TeamViewer
TeamViewer
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apple Business EssentialsNinjaOne
Likelihood to Recommend
8.1
(0 ratings)
9.4
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(0 ratings)
Usability
8.5
(0 ratings)
8.0
(0 ratings)
Support Rating
8.8
(0 ratings)
9.1
(0 ratings)
User Testimonials
Apple Business EssentialsNinjaOne
Likelihood to Recommend
Fleetsmith is well suited for companies with a lot of Macs, Mac minis, Apple tvs, etc., that are all over the place (different offices, states, countries, floors, remote employees, etc). It makes the management of these central where it would be almost impossible otherwise.
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Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.
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Pros
  • Fleetsmith does a great job of being unobtrusive on managed devices. After initial deployment, one might never know it’s there except when it prompts to enforce a software update.
  • Fleetsmith has sensible defaults and relatively few decisions for the administrator to make; for most applications and configurations, it’s sufficient to enforce a minimum version. For more complex use cases, I suggest falling back on Fleetsmith’s ability to install tools such as Puppet and run arbitrary shell commands.
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  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
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Cons
  • We were told that this was in the works and it would be implemented at the beginning of the year 2019. That has still not happened and whenever we ask about this functionality we cannot get a good answer.
  • Management of devices that are already in the field—we were told that in order to use Fleetsmith as we would like (pushing apps to devices) we would have to get each device and set them up from a Mac.
  • Integration with Windows.
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  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Likelihood to Renew
No answers on this topic
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
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Usability
It's very simple to use. Sometimes a little too simple, so it can be tempting to fiddle around or tweaks settings that might have annoying downstream impacts. But it's easy to rollback or disable changes anyway. My only wish is that each option set should have its own deeper explanation about the impact of the options on real-world users or security concerns.
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Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Reliability and Availability
No answers on this topic
Availability is very good
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Performance
No answers on this topic
The software loads quickly for the most part
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Support Rating
Fantastic support. I have had a few queries on how to go about doing things in the best way and the support at Fleetsmith was always very quick to reply and with excellent advice and detail to solve the problem and lead is into our best use of their product.
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Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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In-Person Training
No answers on this topic
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Online Training
No answers on this topic
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Implementation Rating
No answers on this topic
Use of Organizations and locations
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Alternatives Considered
I include Samsung Knox as a competitor in this field because you can have a similar setup with any Samsung devices purchased through a reseller as well. We have gone down this route for a few devices that have needed to be Android and the difference between the two platforms is night-and-day. Apple Business Essentials Manager is much easier to use and manage.
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We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.
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Scalability
No answers on this topic
Overall the software is very reliable
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Return on Investment
  • Lesser cost for managing device, instead of getting more manpower to do it manually.
  • Lesser security threats (which will cause financial damage) as all devices are configured according the the company security policies, such as firewalls, media management, app security updates.
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  • NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
  • NinjaOne helps my techs be more efficient and productive. Saving time and money.
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring