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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apple Business Essentials

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Apple Business Essentials is a subscription service that brings together device management, 24/7 support, and cloud storage. It enables small business to manage every iPhone, iPad, Mac, and Apple TVs throughout the business.

    $8.25

    per device, per month

    Cisco Meraki SM

    Score9.7 out of 10
    N/ACisco offers Meraki Systems Manager (SM), an enterprise mobility management platform supporting the monitoring, provisioning and securing of mobile devices across an enterprise network.N/A
    Pricing
    Apple Business EssentialsCisco Meraki SM
    Editions & Modules
    Fleetsmith Managed
    $8.25
    per device, per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Apple Business EssentialsCisco Meraki SM
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFree unlimited trial for up to 10 devices Device Intelligence free for unlimited devices iOS/tvOS devices free during beta period—
    More Pricing Information
    Community Pulse
    Apple Business EssentialsCisco Meraki SM
    Considered Both Products
    Apple
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    Apple Business EssentialsCisco Meraki SM
    Small Businesses
    No answers on this topic
    Apple Business Essentials
    Score8.3 out of 10
    Medium-sized Companies
    Cisco Meraki SM
    Score9.7 out of 10
    Jamf Pro
    Score8.6 out of 10
    Enterprises
    Jamf Pro
    Score8.6 out of 10
    Jamf Pro
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Apple Business EssentialsCisco Meraki SM
    Likelihood to Recommend
    8.1
    (21 ratings)
    9.9
    (14 ratings)
    Usability
    8.5
    (19 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.8
    (21 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.6
    (8 ratings)
    User Testimonials
    Apple Business EssentialsCisco Meraki SM
    Likelihood to Recommend
    Apple
    I would recommend Apple Business Essentials manager to any organization that orders and uses iPads or iPhones on a large scale and wishes to manage them. Even if you do not intend on applying an MDM to your corporate Apple devices, it is nice for asset management and corporate application purchasing from a central location. If you do not care about any of those features, this functionality is not for you.
    Incentivized
    Read full review
    Cisco
    It is very helpful if you need to restrict the apps a student or employee can have on their device. I had teachers using Netflix on the iPads before I brought them under management. Restricting them will make you unpopular with some of your employees, however, I advise them the device is being provided for business use and, therefore we have the right and responsibility to manage it.
    Incentivized
    Read full review
    Pros
    Apple
    • Ease of use to manage. Some other solutions can be a little hard to navigate. Fleetsmith is intuitive.
    • DEP Enrollment is really nice. If you are shipping a laptop out to the user you can set their password and when they turn on their computer they will have access.
    • Adding software to be pushed out. Pretty easy to do.
    Incentivized
    Read full review
    Cisco
    • We can create templates for our mobile devices that make new hardware deployments a breeze.
    • Pushing out new with Apple Business Manager is easy and efficient.
    • We get tons of real-time information on our devices and useful historical information and logs.
    • Kiosk and Single App mode is great for single purpose tablets.
    Incentivized
    Read full review
    Cons
    Apple
    • We were told that this was in the works and it would be implemented at the beginning of the year 2019. That has still not happened and whenever we ask about this functionality we cannot get a good answer.
    • Management of devices that are already in the field—we were told that in order to use Fleetsmith as we would like (pushing apps to devices) we would have to get each device and set them up from a Mac.
    • Integration with Windows.
    Read full review
    Cisco
    • Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable.
    • The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult.
    • Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it.
    Incentivized
    Read full review
    Usability
    Apple
    The installation steps are very easy and the UI for admin panel is user-friendly. Enrolment all based on Gmail accounts and the import function is there to fetch the user accounts. Navigating in Fleetsmith admin panel is simple and clean.
    Incentivized
    Read full review
    Cisco
    It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
    Incentivized
    Read full review
    Support Rating
    Apple
    Fantastic support. I have had a few queries on how to go about doing things in the best way and the support at Fleetsmith was always very quick to reply and with excellent advice and detail to solve the problem and lead is into our best use of their product.
    Read full review
    Cisco
    We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
    Incentivized
    Read full review
    Alternatives Considered
    Apple
    The primary products we checked out were Mosyle, JAMF, and SimpleMDM. In the end it really came down to the simplicity of our needs and the simplicity of Fleetsmith's approach being in tight harmony. We kicked the tires, hard, for about a month and then dove all the way in.
    Incentivized
    Read full review
    Cisco
    The only product I have used that is similar is Apple Configurator. While a powerful solution, it requires physical access to the devices which is not always possible, especially on a large site. Meraki is able to achieve many of the same functions as the Apple configurator but without ever needing to physically access the device, other than initial setup and registration.
    Incentivized
    Read full review
    Scalability
    Apple
    No answers on this topic
    Cisco
    It’s scalable up to a point and will scale well from small to a medium business, however, as a business grows and policies get more mature or detailed, you might have to later upgrade to a more appropriate enterprise solution such as MaaS360 or AirWatch. This solution however, will last quite a long tome for a growing business.
    Incentivized
    Read full review
    Return on Investment
    Apple
    • Lesser cost for managing device, instead of getting more manpower to do it manually.
    • Lesser security threats (which will cause financial damage) as all devices are configured according the the company security policies, such as firewalls, media management, app security updates.
    Incentivized
    Read full review
    Cisco
    • Our immediate take away has been a savings of thousands a year in MDM fees. We were paying around $3.00 a device with our previous MDM and our average with Meraki is about $1.88 per device. That while providing far more functionality than our previous provider.
    Incentivized
    Read full review
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