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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Appian

    Score7.6 out of 10
    N/AAppian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

    $0

    monday CRM

    Score8.5 out of 10
    N/Amonday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

    $45

    per month 3 seats (minimum)

    Pricing
    Appianmonday CRM
    Editions & Modules
    Appian Community Edition
    $0
    Application - Input-Only
    $2
    per month per user
    Application - Infrequent
    $9
    per month per user
    Application - Standard
    $75
    per month per user
    Platform
    Custom Quote Priced per user with unlimited apps.
    minimum 100 users, no maximum
    Unlimited
    Custom Quote Priced per development with unlimited apps.
    unlimited
    Platform
    Custom Quote Priced per user with unlimited apps.
    Minimum 100, no maximum
    Unlimited
    Custom Quote Priced per development with unlimited apps.
    Unlimited
    Basic
    $15
    per month per seat
    Standard
    $20
    per month per seat
    Pro
    $33
    per month per seat
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Appianmonday CRM
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—18% discount for annual pricing. Plans start with 3 seats.
    More Pricing Information
    Features
    Appianmonday CRM
    Low-Code Development
    Comparison of Low-Code Development features of Appian and monday CRM
    Feature
    Appian
    9.1
    75 Ratings
    8% above category average
    monday CRM
    -
    Ratings
    Visual Modeling8.873 Ratings00 Ratings
    Drag-and-drop Interfaces8.972 Ratings00 Ratings
    Platform Security9.271 Ratings00 Ratings
    Platform User Management8.872 Ratings00 Ratings
    Reusability9.575 Ratings00 Ratings
    Platform Scalability9.573 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Appian and monday CRM
    Feature
    Appian
    -
    Ratings
    monday CRM
    7.5
    62 Ratings
    3% below category average
    Customer data management / contact management00 Ratings7.658 Ratings
    Workflow management00 Ratings7.560 Ratings
    Territory management00 Ratings8.233 Ratings
    Opportunity management00 Ratings7.455 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.046 Ratings
    Contract management00 Ratings7.240 Ratings
    Interaction tracking00 Ratings6.443 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Appian and monday CRM
    Feature
    Appian
    -
    Ratings
    monday CRM
    6.7
    46 Ratings
    12% below category average
    Lead management00 Ratings6.746 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Appian and monday CRM
    Feature
    Appian
    -
    Ratings
    monday CRM
    6.3
    57 Ratings
    19% below category average
    Task management00 Ratings6.156 Ratings
    Billing and invoicing management00 Ratings5.238 Ratings
    Reporting00 Ratings7.749 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Appian and monday CRM
    Feature
    Appian
    -
    Ratings
    monday CRM
    6.7
    57 Ratings
    12% below category average
    Forecasting00 Ratings6.147 Ratings
    Pipeline visualization00 Ratings7.354 Ratings
    Customizable reports00 Ratings6.649 Ratings
    Customization
    Comparison of Customization features of Appian and monday CRM
    Feature
    Appian
    -
    Ratings
    monday CRM
    6.9
    54 Ratings
    8% below category average
    Custom fields00 Ratings7.554 Ratings
    Custom objects00 Ratings6.246 Ratings
    Scripting environment00 Ratings6.931 Ratings
    API for custom integration00 Ratings6.932 Ratings
    Security
    Comparison of Security features of Appian and monday CRM
    Feature
    Appian
    -
    Ratings
    monday CRM
    6.9
    50 Ratings
    19% below category average
    Single sign-on capability00 Ratings8.843 Ratings
    Role-based user permissions00 Ratings5.050 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Appian and monday CRM
    Feature
    Appian
    -
    Ratings
    monday CRM
    6.5
    29 Ratings
    12% below category average
    Marketing automation00 Ratings6.529 Ratings
    Platform
    Comparison of Platform features of Appian and monday CRM
    Feature
    Appian
    -
    Ratings
    monday CRM
    7.3
    52 Ratings
    0% below category average
    Mobile access00 Ratings7.352 Ratings
    Best Alternatives
    Appianmonday CRM
    Small Businesses
    Zoho Creator
    Score9.5 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    AppSheet
    Score9 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    OutSystems
    Score7.3 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Appianmonday CRM
    Likelihood to Recommend
    9.4
    (139 ratings)
    8.6
    (70 ratings)
    Likelihood to Renew
    8.5
    (19 ratings)
    8.4
    (4 ratings)
    Usability
    8.7
    (95 ratings)
    8.8
    (67 ratings)
    Support Rating
    8.4
    (118 ratings)
    7.1
    (56 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (5 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Appianmonday CRM
    Likelihood to Recommend
    Appian
    Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
    Incentivized
    Read full review
    monday.com
    Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
    Incentivized
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    Pros
    Appian
    • Allows at a glance workflow documentation which assists in the need we have for information readiation.
    • Drag and drop interface for workflow development greatly speeds our apps time to market.
    • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
    Incentivized
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    monday.com
    • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
    • It is very useful in automating the processes of relevant departments.
    • The field names, types, and data you enter can be customized as per your organization's requirements.
    Incentivized
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    Cons
    Appian
    • Search issues when type ahead and database search are used in the same field.
    • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
    • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
    Incentivized
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    monday.com
    • It takes a while to get used to the UX if you are used to Hubspot or another CRM
    • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
    • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
    Incentivized
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    Likelihood to Renew
    Appian
    We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
    Read full review
    monday.com
    It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
    Incentivized
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    Usability
    Appian
    Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
    Incentivized
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    monday.com
    It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
    Incentivized
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    Support Rating
    Appian
    Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
    Incentivized
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    monday.com
    When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
    Read full review
    In-Person Training
    Appian
    As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
    Incentivized
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    monday.com
    No answers on this topic
    Online Training
    Appian
    Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
    Incentivized
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    monday.com
    No answers on this topic
    Implementation Rating
    Appian
    It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
    Incentivized
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    monday.com
    It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
    Incentivized
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    Alternatives Considered
    Appian
    Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
    Incentivized
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    monday.com
    Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
    Incentivized
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    Return on Investment
    Appian
    • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
    • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
    • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
    Incentivized
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    monday.com
    • I feel since we integrated to monday CRM, that the speed of our invoicing rate has increased, due to the easier navigation monday CRM provides.
    • Communication with other peers & departments has become easier to reach out since we all share this platform and able to tag the needed person.
    • We are also able to view and give reports easier to our VP's/ higher up, providing visibility and graphs of our trending sales numbers categorized by each store with different sales type.
    Incentivized
    Read full review
    ScreenShots

    Appian Screenshots

    Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism

    monday CRM Screenshots

    Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.