Appian vs. IBM Robotic Process Automation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appian
Score 7.7 out of 10
N/A
Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.
$0
IBM Robotic Process Automation
Score 8.8 out of 10
N/A
IBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.
$840
per month
Pricing
AppianIBM Robotic Process Automation
Editions & Modules
Appian Community Edition
$0
Application - Input-Only
$2
per month per user
Application - Infrequent
$9
per month per user
Application - Standard
$75
per month per user
Platform
Custom Quote Priced per user with unlimited apps.
minimum 100 users, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
unlimited
Platform
Custom Quote Priced per user with unlimited apps.
Minimum 100, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
Unlimited
IBM RPA On premises
Platform starter pack, starting at USD 840.00 per month
per month
IBM RPA Software as a service (SaaS)
Platform starter pack, starting at USD 840.00 per month
per month
Offerings
Pricing Offerings
AppianIBM Robotic Process Automation
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
AppianIBM Robotic Process Automation
Features
AppianIBM Robotic Process Automation
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Appian
9.1
Ratings
8% above category average
IBM Robotic Process Automation
-
Ratings
Visual Modeling8.80 Ratings00 Ratings
Drag-and-drop Interfaces8.90 Ratings00 Ratings
Platform Security9.20 Ratings00 Ratings
Platform User Management8.80 Ratings00 Ratings
Reusability9.50 Ratings00 Ratings
Platform Scalability9.50 Ratings00 Ratings
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AppianIBM Robotic Process Automation
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User Ratings
AppianIBM Robotic Process Automation
Likelihood to Recommend
9.4
(0 ratings)
8.9
(0 ratings)
Likelihood to Renew
8.5
(0 ratings)
8.8
(0 ratings)
Usability
8.7
(0 ratings)
9.1
(0 ratings)
Support Rating
8.4
(0 ratings)
9.1
(0 ratings)
In-Person Training
9.0
(0 ratings)
-
(0 ratings)
Online Training
6.0
(0 ratings)
4.5
(0 ratings)
Implementation Rating
1.0
(0 ratings)
8.9
(0 ratings)
Configurability
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
AppianIBM Robotic Process Automation
Likelihood to Recommend
Appian is well suited for the areas which involve a workflow. For Example: Consider there is a task and 3 teams are required to work on the task, with Appian we can create tasks for each team and monitor the comments and completion. Together with the integration capabilities, this tool can function in many areas. In our firm, we are using it to automate the workflows for our business teams and help them in capturing the OLA's and SLA's.
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This tool is capable of filling out forms for various records and work applications, and offers advanced functionalities that can be quickly comprehended. Although it requires expertise to manage, it is user-friendly and not overly complex to operate. Our cost savings have been achieved by minimizing manual labor and optimizing our resources. I appreciate IBM's support in automating various use-cases, enabling us to implement solutions for our clients regardless of their industry or department.
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Pros
  • Allows at a glance workflow documentation which assists in the need we have for information readiation.
  • Drag and drop interface for workflow development greatly speeds our apps time to market.
  • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
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  • IBM Robotic Process Automation is good in data entry and validation. This helps in saving time and costs.
  • IBM Robotic Process Automation automates the process of generating reports. This has helped our organization improve its accuracy and compliance.
  • It also does well in data extraction. This enables our organization to reduce time and cost and improve accuracy.
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Cons
  • Search issues when type ahead and database search are used in the same field.
  • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
  • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
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  • It's complex and pricey, thus it's not practical for use in most small enterprises.
  • It takes some time to get accustomed to and it is challenging to absorb everything and understand each function when not all of it is addressed in the manual.
  • We recommend making improvements to the Chatbot integration and making it easier to build.
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Likelihood to Renew
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
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We have the best use case and the experience with IBM Robotic Process Automation good to go for continues renewal for this tool.
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Usability
There are many differences between using Appian and using other programming languages. Additionally, there are many trade offs that have to be made and that have to be accepted for using Appian. In some cases, you give up control of one small area, but in others, it may open settings that are unavailable to a developer when using other program languages.
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IBM RPA is a very powerful tool, it has almost all the features that are necessary to build, implement and manage highly functional robots. The learning curve is very fast, so excellent skills are acquired. It is not necessary to have strong programming knowledge because its use is very easy. It is just drag and drop commands. By adding rules and logic, wonderful robots can be achieved.
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Reliability and Availability
No answers on this topic
good as per usages
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Performance
No answers on this topic
good with value
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Support Rating
Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
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IBM has done a great job with enablement for the product. There is documentation for use-cases, development videos for beginners, and a community forum that has proven useful for getting started with the application. Although the resources cannot solve every problem a developer comes across, they have been very beneficial to our technical team.
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In-Person Training
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
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No answers on this topic
Online Training
Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
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No answers on this topic
Implementation Rating
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
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I am main developer of the this implementation. I have faced many chanllenges in implementation as IBM RPA not provided direct commands to automate Excel. I enjoyed in finding solution and best approach for the implementation
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Alternatives Considered
Appian compares favorably with other vendors in the space. It is strongest with business workflow automation and to create custom business applications. The tool base for coding is extremely straightforward and allows for faster coding and deployment. Handles very complex process flows and has the ability to discover new opportunities for automation.
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1.RPA Functionality: Both IBM RPA and Accenture RPA offer core RPA functionalities, such as the ability to automate rule-based, repetitive tasks, data entry, and data extraction from various applications and systems. 2.User-Friendly Design: Both platforms typically provide user-friendly interfaces and low-code or no-code development environments, allowing business users to create and manage automation processes without extensive coding knowledge. 3. Scalability: IBM RPA and Accenture RPA are designed to scale across an organization to address automation needs in various departments and processes.
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Scalability
No answers on this topic
# capable to handles high query volumes by distributing requests. # Good for Can process large data report.
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Return on Investment
  • Our IT automated procurement process has sped up time to get paid by a few days on every transaction
  • Our approvals are more organized as a result of being put in digitally
  • Managing our own tenant requires more than we have available, given the quarterly updates
  • Since we have business-critical functions running in the platform, we have to thoroughly review every note of every update. Because of this we skip half of the updates since we don't have enough time to review these changes four times a year.
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  • IBM RPA can improve the accuracy and consistency of certain tasks, which can result in improved quality and reduced errors.
  • In our organization have IBM RPA has reduced the time required to complete certain tasks by up to 62%, which resulted in significant time and cost savings.
  • One of the impacts to our business was automating repetitive and manual tasks
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ScreenShots

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism

IBM Robotic Process Automation Screenshots

Screenshot of IBM Robotic Process Automation Demo: IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Watson Engine in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: IVR Debug in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: HTTP Request in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Knowledge Base Training in IBM RPA Studio