Appian vs. Celonis

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appian
Score 7.6 out of 10
N/A
Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.
$0
Celonis
Score 9.9 out of 10
N/A
Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A
Pricing
AppianCelonis
Editions & Modules
Appian Community Edition
$0
Application - Input-Only
$2
per month per user
Application - Infrequent
$9
per month per user
Application - Standard
$75
per month per user
Platform
Custom Quote Priced per user with unlimited apps.
minimum 100 users, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
unlimited
Platform
Custom Quote Priced per user with unlimited apps.
Minimum 100, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
Unlimited
No answers on this topic
Offerings
Pricing Offerings
AppianCelonis
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.
More Pricing Information
Community Pulse
AppianCelonis
Features
AppianCelonis
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Appian
9.1
Ratings
8% above category average
Celonis
-
Ratings
Visual Modeling8.80 Ratings00 Ratings
Drag-and-drop Interfaces8.90 Ratings00 Ratings
Platform Security9.20 Ratings00 Ratings
Platform User Management8.80 Ratings00 Ratings
Reusability9.50 Ratings00 Ratings
Platform Scalability9.50 Ratings00 Ratings
Process Mining
Comparison of Process Mining features of Product A and Product B
Appian
-
Ratings
Celonis
8.2
Ratings
6% below category average
Data Connection00 Ratings9.30 Ratings
Process Discovery00 Ratings9.40 Ratings
Visual Process Representation00 Ratings9.40 Ratings
Process Variants00 Ratings9.20 Ratings
Performance Metrics00 Ratings9.30 Ratings
Process Mining Algorithms00 Ratings7.90 Ratings
Root Cause Investigation00 Ratings7.50 Ratings
Process Optimization00 Ratings7.00 Ratings
What-if Analysis00 Ratings6.20 Ratings
Process Compliance and Audit00 Ratings7.10 Ratings
Best Alternatives
AppianCelonis
Small Businesses
Creatio
Creatio
Score 9.7 out of 10

No answers on this topic

Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
Appian
Appian
Score 7.6 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Appian
Appian
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppianCelonis
Likelihood to Recommend
9.4
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
8.5
(0 ratings)
7.3
(0 ratings)
Usability
8.7
(0 ratings)
6.7
(0 ratings)
Support Rating
8.4
(0 ratings)
6.6
(0 ratings)
In-Person Training
9.0
(0 ratings)
-
(0 ratings)
Online Training
6.0
(0 ratings)
-
(0 ratings)
Implementation Rating
1.0
(0 ratings)
9.1
(0 ratings)
Configurability
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
AppianCelonis
Likelihood to Recommend
Appian is well suited for the areas which involve a workflow. For Example: Consider there is a task and 3 teams are required to work on the task, with Appian we can create tasks for each team and monitor the comments and completion. Together with the integration capabilities, this tool can function in many areas. In our firm, we are using it to automate the workflows for our business teams and help them in capturing the OLA's and SLA's.
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I believe that Celonis is a great tool to use in Uniper, as it can integrate data from different sources into a single platform, making interfaces more accurate and facilitating the monitoring of data flow from one source system to another.
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Pros
  • Allows at a glance workflow documentation which assists in the need we have for information readiation.
  • Drag and drop interface for workflow development greatly speeds our apps time to market.
  • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
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  • Clear understanding on how the processes really run
  • Excellent solution to support use cases like harmonization, process excellence, audit and compliance
  • High performing methodology to build economic value addressing inefficiencies
  • Perfect to convince clients showing objective evidences
  • Make easy the enterprise collaboration
  • Provide an E2E "movie" of the processes
  • Able to ensure a centric model to connect all the core processes
  • Top performances that save time of the analyst that can spend energy in his real work
  • Excellent ETL, agnostic (able to extrapolate data from many DB)
  • Strong capabilities of the data model
  • Continuous innovation
  • Solid platform to address projects of business process reengineering
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Cons
  • Search issues when type ahead and database search are used in the same field.
  • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
  • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
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  • We had to build a custom dashboard for tracking value realization, as the transformation center was minimal in scope. For a very value-focused company, this area can be improved, which would be incredibly beneficial.
  • The current licensing model sometimes limits the ambitious value goals, as we can't experiment with building analyses in different areas without a long-term license for that process.
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Likelihood to Renew
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
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We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
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Usability
There are many differences between using Appian and using other programming languages. Additionally, there are many trade offs that have to be made and that have to be accepted for using Appian. In some cases, you give up control of one small area, but in others, it may open settings that are unavailable to a developer when using other program languages.
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It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
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Support Rating
Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
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We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
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In-Person Training
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
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No answers on this topic
Online Training
Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
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No answers on this topic
Implementation Rating
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
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Celonis has a lot of tools to support the implementation.
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Alternatives Considered
Appian compares favorably with other vendors in the space. It is strongest with business workflow automation and to create custom business applications. The tool base for coding is extremely straightforward and allows for faster coding and deployment. Handles very complex process flows and has the ability to discover new opportunities for automation.
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The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
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Return on Investment
  • Our IT automated procurement process has sped up time to get paid by a few days on every transaction
  • Our approvals are more organized as a result of being put in digitally
  • Managing our own tenant requires more than we have available, given the quarterly updates
  • Since we have business-critical functions running in the platform, we have to thoroughly review every note of every update. Because of this we skip half of the updates since we don't have enough time to review these changes four times a year.
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  • The previous IFRS 9 calculation method was reaching its end of life—Celonis is a direct replacement for us.
  • When rebuilding our logic from the old system to the new, it gave us a much-needed opportunity to revamp and standardise company codes and, in some cases, even pick up some errors.
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ScreenShots

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism