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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Appian

    Score7.6 out of 10
    N/AAppian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

    $0

    Celonis

    Score9.9 out of 10
    N/ACelonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A
    Pricing
    AppianCelonis
    Editions & Modules
    Appian Community Edition
    $0
    Application - Input-Only
    $2
    per month per user
    Application - Infrequent
    $9
    per month per user
    Application - Standard
    $75
    per month per user
    Platform
    Custom Quote Priced per user with unlimited apps.
    minimum 100 users, no maximum
    Unlimited
    Custom Quote Priced per development with unlimited apps.
    unlimited
    Platform
    Custom Quote Priced per user with unlimited apps.
    Minimum 100, no maximum
    Unlimited
    Custom Quote Priced per development with unlimited apps.
    Unlimited
    No answers on this topic
    Offerings
    Pricing Offerings
    AppianCelonis
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Snap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.
    More Pricing Information
    Community Pulse
    AppianCelonis
    Considered Both Products
    Appian
    No answer on this topic
    Celonis
    Chose Celonis
    Competitive products are Minit, Signavio, IBM Process Mining, etc.
    At this point, Celonis seems to have an edge over the competitive products due to their vast out-of-the-box supported connectors and apps. Celonis also has a much bigger current customer list as compared to its …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    38 Answers
    98%
    Would buy again
    173 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    32 Answers
    98%
    Delivers good value for the price
    125 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    37 Answers
    98%
    Happy with the feature set
    173 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    25 Answers
    84%
    Lived up to sales and marketing promises
    84 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    30 Answers
    88%
    Implementation went as expected
    133 Answers
    Features
    AppianCelonis
    Low-Code Development
    Comparison of Low-Code Development features of Appian and Celonis
    Feature
    Appian
    9.1
    75 Ratings
    8% above category average
    Celonis
    -
    Ratings
    Visual Modeling8.873 Ratings00 Ratings
    Drag-and-drop Interfaces8.972 Ratings00 Ratings
    Platform Security9.271 Ratings00 Ratings
    Platform User Management8.872 Ratings00 Ratings
    Reusability9.575 Ratings00 Ratings
    Platform Scalability9.573 Ratings00 Ratings
    Process Mining
    Comparison of Process Mining features of Appian and Celonis
    Feature
    Appian
    -
    Ratings
    Celonis
    8.4
    20 Ratings
    4% below category average
    Data Connection00 Ratings9.520 Ratings
    Process Discovery00 Ratings9.619 Ratings
    Visual Process Representation00 Ratings9.618 Ratings
    Process Variants00 Ratings9.519 Ratings
    Performance Metrics00 Ratings9.518 Ratings
    Process Mining Algorithms00 Ratings7.916 Ratings
    Root Cause Investigation00 Ratings7.518 Ratings
    Process Optimization00 Ratings7.017 Ratings
    What-if Analysis00 Ratings6.211 Ratings
    Process Compliance and Audit00 Ratings7.115 Ratings
    Best Alternatives
    AppianCelonis
    Small Businesses
    Zoho Creator
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    AppSheet
    Score9 out of 10
    No answers on this topic
    Enterprises
    OutSystems
    Score7.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AppianCelonis
    Likelihood to Recommend
    9.4
    (139 ratings)
    10.0
    (159 ratings)
    Likelihood to Renew
    8.5
    (19 ratings)
    7.3
    (7 ratings)
    Usability
    8.7
    (95 ratings)
    6.7
    (3 ratings)
    Support Rating
    8.4
    (118 ratings)
    6.6
    (3 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (5 ratings)
    9.1
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    AppianCelonis
    Likelihood to Recommend
    Appian
    Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
    Incentivized
    Read full review
    Celonis
    I believe that Celonis is a great tool to use in Uniper, as it can integrate data from different sources into a single platform, making interfaces more accurate and facilitating the monitoring of data flow from one source system to another.
    Incentivized
    Read full review
    Pros
    Appian
    • Allows at a glance workflow documentation which assists in the need we have for information readiation.
    • Drag and drop interface for workflow development greatly speeds our apps time to market.
    • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
    Incentivized
    Read full review
    Celonis
    • Clear understanding on how the processes really run
    • Excellent solution to support use cases like harmonization, process excellence, audit and compliance
    • High performing methodology to build economic value addressing inefficiencies
    • Perfect to convince clients showing objective evidences
    • Make easy the enterprise collaboration
    • Provide an E2E "movie" of the processes
    • Able to ensure a centric model to connect all the core processes
    • Top performances that save time of the analyst that can spend energy in his real work
    • Excellent ETL, agnostic (able to extrapolate data from many DB)
    • Strong capabilities of the data model
    • Continuous innovation
    • Solid platform to address projects of business process reengineering
    Incentivized
    Read full review
    Cons
    Appian
    • Search issues when type ahead and database search are used in the same field.
    • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
    • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
    Incentivized
    Read full review
    Celonis
    • We had to build a custom dashboard for tracking value realization, as the transformation center was minimal in scope. For a very value-focused company, this area can be improved, which would be incredibly beneficial.
    • The current licensing model sometimes limits the ambitious value goals, as we can't experiment with building analyses in different areas without a long-term license for that process.
    Incentivized
    Read full review
    Likelihood to Renew
    Appian
    We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
    Read full review
    Celonis
    We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
    Incentivized
    Read full review
    Usability
    Appian
    Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
    Incentivized
    Read full review
    Celonis
    It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
    Incentivized
    Read full review
    Support Rating
    Appian
    Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
    Incentivized
    Read full review
    Celonis
    We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
    Incentivized
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    In-Person Training
    Appian
    As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
    Incentivized
    Read full review
    Celonis
    No answers on this topic
    Online Training
    Appian
    Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
    Incentivized
    Read full review
    Celonis
    No answers on this topic
    Implementation Rating
    Appian
    It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
    Incentivized
    Read full review
    Celonis
    Celonis has a lot of tools to support the implementation.
    Read full review
    Alternatives Considered
    Appian
    Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
    Incentivized
    Read full review
    Celonis
    The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
    Incentivized
    Read full review
    Return on Investment
    Appian
    • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
    • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
    • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
    Incentivized
    Read full review
    Celonis
    • The previous IFRS 9 calculation method was reaching its end of life—Celonis is a direct replacement for us.
    • When rebuilding our logic from the old system to the new, it gave us a much-needed opportunity to revamp and standardise company codes and, in some cases, even pick up some errors.
    Incentivized
    Read full review
    ScreenShots

    Appian Screenshots

    Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism