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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ApexChat

    Score4 out of 10
    N/AApexChat is a live chat tool from the company of the same name in Pleasonton, California.N/A
    Pricing
    ApexChat
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    ApexChat
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    ApexChat
    Considered Both Products
    ApexChat
    Chose ApexChat
    LivePerson LiveEngage (LP) is a popular option that I used for about six months before switching to ApexChat. LP's implementation team was terrible. They were checking boxes, not fixing issues. The AI/ bot tech in messenger lost us business. Our lead numbers dropped by 50% and …
    Incentivized
    Chose ApexChat
    ApexChat is good if you want to outsource your website chat. If you want to keep things in-house and have an employee manage it, we prefer SalesIQ.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    ApexChat
    Small Businesses
    Olark
    Score10 out of 10
    Medium-sized Companies
    Zoho SalesIQ
    Score8.3 out of 10
    Enterprises
    Genesys DX (discontinued)
    Score10 out of 10
    All AlternativesView all alternatives
    User Ratings
    ApexChat
    Likelihood to Recommend
    7.6
    (2 ratings)
    User Testimonials
    ApexChat
    Likelihood to Recommend
    ApexChat
    For small businesses on a small budget, [ApexChat] gets the job done, but it is a barebones system. Not the best enterprise solution.
    Incentivized
    Read full review
    Pros
    ApexChat
    • Great chat box designs on website.
    • Great backend support.
    • Multi-language options.
    Incentivized
    Read full review
    Cons
    ApexChat
    • Updated UI
    • Additional reporting options
    • Greater flexibility in chat widget appearance and size
    Incentivized
    Read full review
    Alternatives Considered
    ApexChat
    ApexChat is good if you want to outsource your website chat. If you want to keep things in-house and have an employee manage it, we prefer SalesIQ.
    Incentivized
    Read full review
    Return on Investment
    ApexChat
    • Increased lead flow
    • Chat conversion improved
    • Not scalable due to lack of features
    Incentivized
    Read full review
    ScreenShots