Apdated vs. Zoho SalesIQ

Apdated

Zoho SalesIQ

43 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Apdated	N/A	N/A	Apdated’s application offers a businesses a way to communicate with their customers. By automating progress updates, Apdated ensures that customers are informed and engaged without any extra effort from a customer support team. With features like personalized notifications, real-time automatic updates, and a library of industry-specific templates, Apdated aims to make it easy to keep customers in the loop. Customers can view an end-to-end dashboard that shows all tracked activities with due…	$29 per month
Zoho SalesIQ	Score8.4 out of 10	N/A	Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers: A detailed list of visitors sorted based on the criteria that matter to businesses A codeless website…	$0 per month per user

Pricing

Apdated

Zoho SalesIQ

Standard: $29
per month
Advanced: $59
per month
Enterprise: Contact Sales

Free: $0
per month per user
Basic: $10
per month per user
Professional: $17
per month per user
Enterprise: $25
per month per user

Pricing Offerings
Apdated	Zoho SalesIQ
Free Trial
No	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

Optional

10% discount for annual pricing.

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Community Pulse
Key User Insights
	Apdated	Zoho SalesIQ
Considered Both Products	Apdated No answer on this topic	Zoho No answer on this topic
	Would buy again
	No answers on this topic	89% Would buy again 8 Answers
	Delivers good value for the price
	No answers on this topic	89% Delivers good value for the price 8 Answers
	Happy with the feature set
	No answers on this topic	89% Happy with the feature set 8 Answers
	Lived up to sales and marketing promises
	No answers on this topic	89% Lived up to sales and marketing promises 8 Answers
	Implementation went as expected
No answers on this topic	88% Implementation went as expected 7 Answers

Best Alternatives
	Apdated	Zoho SalesIQ
Small Businesses	No answers on this topic	Olark Score10 out of 10
Medium-sized Companies	Quadient Inspire Score8.6 out of 10	LiveChat Score9.4 out of 10
Enterprises	Quadient Inspire Score8.6 out of 10	Genesys DX (discontinued) Score10 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Apdated	Zoho SalesIQ
Likelihood to Recommend	- (0 ratings)	8.9 (13 ratings)

User Testimonials
	Apdated	Zoho SalesIQ
Likelihood to Recommend	Apdated No answers on this topic	Zoho If you are facing issues of agents not being able to respond to queries, which is usually faced with our tools, Zoho SalesIQ is probably the best choice as the default notification is very loud and clear hence makes sure that no chat query is left unattended. The desktop application of Zoho SalesIQ for Windows, Linux, and MAC OS is a superb feature not offered by many other chat applications. The geographical locations of website visitors are sometimes not very accurate hence it is advised not to always rely on it and better reconfirm it from the lead. Incentivized Humayun Farooqi Customer Success Manager Read full review
Pros	Apdated No answers on this topic	Zoho It has helped us increase our revenues by a significant margin over the last few years. Technical help is quite quick to respond. UI that is convenient and practical. It's simple to use and understand. We value being able to see how users arrive at our site. Zoho SalesIQ has a fantastic live chat feature that includes a notification, monitoring and reporting system. Incentivized Verified User Read full review
Cons	Apdated No answers on this topic	Zoho Overall it's a very simple tool that doesn't offer a lot of complexity or expanded tools Even though it's all in the Zoho family, it doesn't work seemlessly with CRM or other Zoho products Not always the best at identifying similar users across different browsers, devices, etc Incentivized Max Pollak Director of Marketing Technology Read full review
Alternatives Considered	Apdated No answers on this topic	Zoho Tawk to was nice but it was missing a lot of features that Zoho SalesIQ has. And a massively important advantage that SalesIQ had was that it integrated with other Zoho apps that we already used. The pricing of Zoho SalesIQ was also very attractive, we felt that it offered a great bang for our buck. Incentivized Verified User Read full review
Return on Investment	Apdated No answers on this topic	Zoho We interact with about 50 visitors a month and it's great when we can see the full picture, to see and interact based on whether they are a new contact or a long-time customer. Capturing new website visitors at the time that they have a question about your product is important. Missing chats can be frustrating. Incentivized Verified User Read full review
ScreenShots	Apdated Screenshots	Zoho SalesIQ Screenshots