Apache Guacamole vs. Wayk Bastion (Discontinued)

Apache Guacamole is well suited for providing remote access and controlling administrative servers/devices in small to medium-scale deployments. Guacamole client is an HTML5 web application, to use it you only need any modern web browser. In my opinion, the developers' choice to use Tomcat/Java made the application somewhat heavyweight with too many dependencies. If we manage to resolve the stability issues we would likely use it for employees' access to their workstations company-wide.

Incentivized

If you need a low-cost solution, that just works, Wayk Now is a great option. There are other options in the market, but most came with a huge install package or update every time it connects. Less appropriate I think, is when you already use some solution. If only because of the budget, maybe you need to make a better analysis of other products too.

• Remote connect to Linux OS
• Remote connect to Windows OS

Incentivized

• Wayk Now makes it really easy to use by having only a few items in view.
• It is fairly easy to configure and even allows connectivity through firewalls.
• It maintains the connection, even over a relatively low bandwidth connection.

• We have experienced some stability problems (mostly Tomcat related).
• The interface could be a little more user-friendly.
• Certain keyboard shortcuts used by Guacamole GUI are impossible to use in the Firefox browser in out-of-the-box configuration.

Incentivized

• They don't have unattended access yet.
• We don't like the feature where they can share their "number" and have someone not from the company access their computers.

Considering that Wayk Now comes in a free edition that can be used commercially, even if I wasn't to renew Wayk Now for whatever reason, I would still use it, but I do actually require the unattended access feature which is available for free now with the new free business licence.

Incentivized

it's easy

Incentivized

I feel Wayk Now is very useable as it's still a very simple concept packaged basically the same way that the competition does with their remote assist type apps

Incentivized

My experience with their support is for a related product, not Wayk Now; however Devolutions support has always been superior to most regardless of the product being used. I left it at a 9 instead of a 10 simply because I haven't used it, but I would expect nothing less than a 10 from my experiences with RDM - both free and paid versions.

It's easy and free of use, therefore perfect for quick implementations when needed.

Incentivized

We have successfully used noVNC for remote access.

Incentivized

Acts the same, small footprints so it does not hog resources. Personally I like Wayk since I love the Devolutions products. I also like how you can share resources, such as files and executables through the sessions. This makes troubleshooting and installing programs easier. This also allows techs to look at issues while having potential to have troubleshooting tips open on a second window.

• Ready to use within minutes

Incentivized

• There is a no-cost version of the tool which has an immediate positive Return on Investment as it allows remote support users to efficiently assist users