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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apache Guacamole

    Score10 out of 10
    N/AApache Guacamole is a clientless remote desktop gateway. Once installed on a server, all that is needed to access remote desktops is a web browser. Apache Guacamole is free and open source software. It is licensed under the Apache License, Version 2.0, and is maintained by a community of developers that use Guacamole to access their own development environments.N/A

    DeskRoll Remote Desktop

    Score9.5 out of 10
    N/ADeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote…

    $8.25

    per user/per month

    Pricing
    Apache GuacamoleDeskRoll Remote Desktop
    Editions & Modules
    No answers on this topic
    DeskRoll Lite
    $8.25
    per user/per month
    DeskRoll Pro 1 Month
    $29.95
    per seat
    DeskRoll Starter
    $39
    per user/per year
    DeskRoll Lite
    $99
    per user/per year
    DeskRoll Pro 1 Year
    $299.40
    per seat
    Offerings
    Pricing Offerings
    Apache GuacamoleDeskRoll Remote Desktop
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$3.25 per seat/per month
    Additional Details—With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions.
    More Pricing Information
    Features
    Apache GuacamoleDeskRoll Remote Desktop
    Remote Administration
    Comparison of Remote Administration features of Apache Guacamole and DeskRoll Remote Desktop
    Feature
    Apache Guacamole
    8.7
    2 Ratings
    7% above category average
    DeskRoll Remote Desktop
    8.2
    2 Ratings
    1% above category average
    Screen sharing9.52 Ratings8.02 Ratings
    File transfer9.12 Ratings8.02 Ratings
    Access to sleeping/powered-off computers9.12 Ratings00 Ratings
    Over-the-Internet remote session10.02 Ratings10.02 Ratings
    Initiate remote control from mobile7.02 Ratings8.01 Ratings
    Remote management of servers & workstations9.52 Ratings00 Ratings
    Centralized management dashboard8.01 Ratings00 Ratings
    Session record8.01 Ratings00 Ratings
    Monitoring and Alerts7.01 Ratings00 Ratings
    Multi-platform remote control9.52 Ratings8.01 Ratings
    Instant message00 Ratings7.01 Ratings
    Best Alternatives
    Apache GuacamoleDeskRoll Remote Desktop
    Small Businesses
    N-able Take Control
    Score8.6 out of 10
    N-able Take Control
    Score8.6 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9 out of 10
    Remote Desktop Manager
    Score9 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Apache GuacamoleDeskRoll Remote Desktop
    Likelihood to Recommend
    8.6
    (2 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Apache GuacamoleDeskRoll Remote Desktop
    Likelihood to Recommend
    Apache
    Limitations are only the effort you want to have to configure it (correctly).
    Incentivized
    Read full review
    Tomsk Inc.
    During the pandemic, our company worked remotely. Various staff in our company had technical difficulties or needed assistance installing software in order to work. DeskRoll Remote Desktop helped us to make this process seamless. Rather than deal with the aggravation of trying to walk someone through something over the phone, we were able to get things established in a simple, easy way.
    Incentivized
    Read full review
    Pros
    Apache
    • Remote connect to Linux OS
    • Remote connect to Windows OS
    Incentivized
    Read full review
    Tomsk Inc.
    • Ability to remote in at any time
    • Can support unlimited clients with hardware and software issues
    • Multiple remote client logins
    • Cost!
    Incentivized
    Read full review
    Cons
    Apache
    • We have experienced some stability problems (mostly Tomcat related).
    • The interface could be a little more user-friendly.
    • Certain keyboard shortcuts used by Guacamole GUI are impossible to use in the Firefox browser in out-of-the-box configuration.
    Incentivized
    Read full review
    Tomsk Inc.
    • It could be more cost-effective.
    • It could include better "help" or "how-to" sections for people who are not as tech savvy.
    Incentivized
    Read full review
    Usability
    Apache
    it's easy
    Incentivized
    Read full review
    Tomsk Inc.
    No answers on this topic
    Implementation Rating
    Apache
    It's easy and free of use, therefore perfect for quick implementations when needed.
    Incentivized
    Read full review
    Tomsk Inc.
    No answers on this topic
    Alternatives Considered
    Apache
    We have successfully used noVNC for remote access.
    Incentivized
    Read full review
    Tomsk Inc.
    Cost, ease of use, file transfer and chat capabilities.
    Incentivized
    Read full review
    Return on Investment
    Apache
    • The software is 100% open source and free, however, we are not currently utilizing it due to stability problems we have experienced.
    Incentivized
    Read full review
    Tomsk Inc.
    • It saved time, which always saves money!
    • It allowed us to save money on additional software licensing - we now use Quickbooks through the use of DeskRoll Remote Desktop.
    • DeskRoll Remote Desktop allowed us to transition to work-from-home easily, which saved us valuable time during the pandemic.
    Incentivized
    Read full review
    ScreenShots

    DeskRoll Remote Desktop Screenshots

    Screenshot of DeskRoll remote connection view - Windows remote desktop.Screenshot of DeskRoll wizard that quickly guides you through basic remote access scenarios.