Apache Guacamole vs. Chrome Remote Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apache Guacamole
Score 10.0 out of 10
N/A
Apache Guacamole is a clientless remote desktop gateway. Once installed on a server, all that is needed to access remote desktops is a web browser. Apache Guacamole is free and open source software. It is licensed under the Apache License, Version 2.0, and is maintained by a community of developers that use Guacamole to access their own development environments.N/A
Chrome Remote Desktop
Score 8.4 out of 10
N/A
Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.N/A
Pricing
Apache GuacamoleChrome Remote Desktop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apache GuacamoleChrome Remote Desktop
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apache GuacamoleChrome Remote Desktop
Features
Apache GuacamoleChrome Remote Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Apache Guacamole
8.7
Ratings
7% above category average
Chrome Remote Desktop
8.4
Ratings
3% above category average
Screen sharing9.50 Ratings6.00 Ratings
File transfer9.10 Ratings8.00 Ratings
Access to sleeping/powered-off computers9.10 Ratings7.00 Ratings
Over-the-Internet remote session10.00 Ratings10.00 Ratings
Initiate remote control from mobile7.00 Ratings8.00 Ratings
Remote management of servers & workstations9.50 Ratings9.00 Ratings
Centralized management dashboard8.00 Ratings9.00 Ratings
Session record8.00 Ratings9.00 Ratings
Monitoring and Alerts7.00 Ratings9.00 Ratings
Multi-platform remote control9.50 Ratings7.00 Ratings
Instant message00 Ratings8.00 Ratings
Secure remote access with Smart Card authentication00 Ratings9.00 Ratings
Remote Active Directory® management00 Ratings9.00 Ratings
Annotations00 Ratings9.00 Ratings
Best Alternatives
Apache GuacamoleChrome Remote Desktop
Small Businesses
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apache GuacamoleChrome Remote Desktop
Likelihood to Recommend
8.6
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
7.0
(0 ratings)
Usability
10.0
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
3.8
(0 ratings)
Implementation Rating
10.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
Apache GuacamoleChrome Remote Desktop
Likelihood to Recommend
Apache Guacamole is well suited for providing remote access and controlling administrative servers/devices in small to medium-scale deployments. Guacamole client is an HTML5 web application, to use it you only need any modern web browser. In my opinion, the developers' choice to use Tomcat/Java made the application somewhat heavyweight with too many dependencies. If we manage to resolve the stability issues we would likely use it for employees' access to their workstations company-wide.
Read full review
Chrome Remote Desktop is great for accessing machines remotely which cannot be accessed via Microsoft's Remote Desktop. It's especially nice for accessing machines of varying operating systems from a machine of a single operating system. For example, if I'm on my Windows laptop, I can always use Microsoft Remote Desktop to connect to local machines (or machines via a VPN), but I can't do the same with Macs. I can do both from Chrome Remote Desktop though, and this program is very lightweight, which is nice.
Read full review
Pros
  • Remote connect to Linux OS
  • Remote connect to Windows OS
Read full review
  • It's very easy to connect to your computers. All you have to do is make sure you are logged in with your Google account on all of your devices.
  • It has good remote control options like print screen or power-off remotely.
  • I haven't faced any lag while remotely connecting to devices at work.
Read full review
Cons
  • We have experienced some stability problems (mostly Tomcat related).
  • The interface could be a little more user-friendly.
  • Certain keyboard shortcuts used by Guacamole GUI are impossible to use in the Firefox browser in out-of-the-box configuration.
Read full review
  • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
  • A way to easier switch between multiple monitors.
  • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
Read full review
Likelihood to Renew
No answers on this topic
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
Read full review
Usability
it's easy
Read full review
Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
Read full review
Support Rating
No answers on this topic
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
Read full review
Implementation Rating
It's easy and free of use, therefore perfect for quick implementations when needed.
Read full review
None, its quick and easy
Read full review
Alternatives Considered
We have successfully used noVNC for remote access.
Read full review
Most of the other software solutions come at a cost for the licensing, and it is usually not cheap, given that you need to have commercial licensing for a business/organization. Also, with the other remote desktop solutions, there is more of a learning curve in order to use, them. With Chrome Remote Desktop that is not the case. Lastly, some of the problems that were seen in some of the paid commercial solutions, have not been seen with Chrome Remote Desktop.
Read full review
Return on Investment
  • Ready to use within minutes
Read full review
  • Saved many hours of unnecessary community to my business - 60 to 120 hours a year.
  • Given a lot of flexibility to remote access work computers from home or when away on holiday.
  • Saved time at work the next day by preparing work the previous night by using this product to access work computers.
Read full review
ScreenShots

Chrome Remote Desktop Screenshots

Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.