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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AnyDesk

    Score8.1 out of 10
    N/AAnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

    $274.80

    per year 1 licensed user with 3 login devices

    NinjaOne

    Score9 out of 10
    N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
    Pricing
    AnyDeskNinjaOne
    Editions & Modules
    Solo
    $22.90
    per month (billed annually) 1 licensed user with 3 login devices
    Standard
    $35.90
    per month (billed annually) 20 licensed users in a team
    Advanced
    $79.90
    per month (billed annually) 100 licensed users in a team
    Enterprise
    Custom
    per year billed annually
    No answers on this topic
    Offerings
    Pricing Offerings
    AnyDeskNinjaOne
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
    More Pricing Information
    Community Pulse
    AnyDeskNinjaOne
    Considered Both Products
    AnyDesk Software
    No answer on this topic
    NinjaOne
    Chose NinjaOne
    NinjaOne is competitive against these other solutions. They all have their own value propositions and we try to keep a balanced view of when and where to deploy solutions. Our clients rely on us to choose the best of breed solutions, as long as we achieve their goals in an …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    37 Answers
    97%
    Would buy again
    38 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    36 Answers
    100%
    Delivers good value for the price
    36 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    38 Answers
    97%
    Happy with the feature set
    38 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    25 Answers
    94%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    34 Answers
    100%
    Implementation went as expected
    35 Answers
    Features
    AnyDeskNinjaOne
    Remote Administration
    Comparison of Remote Administration features of AnyDesk and NinjaOne
    Feature
    AnyDesk
    9.0
    30 Ratings
    10% above category average
    NinjaOne
    -
    Ratings
    Screen sharing9.728 Ratings00 Ratings
    File transfer8.130 Ratings00 Ratings
    Instant message8.126 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.217 Ratings00 Ratings
    Access to sleeping/powered-off computers9.424 Ratings00 Ratings
    Over-the-Internet remote session9.728 Ratings00 Ratings
    Initiate remote control from mobile8.727 Ratings00 Ratings
    Remote management of servers & workstations10.024 Ratings00 Ratings
    Remote Active Directory® management10.020 Ratings00 Ratings
    Centralized management dashboard7.525 Ratings00 Ratings
    Session record9.125 Ratings00 Ratings
    Annotations7.823 Ratings00 Ratings
    Monitoring and Alerts8.623 Ratings00 Ratings
    Multi-platform remote control10.027 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of AnyDesk and NinjaOne
    Feature
    AnyDesk
    -
    Ratings
    NinjaOne
    8.9
    41 Ratings
    18% above category average
    Remote monitoring00 Ratings8.838 Ratings
    Network device monitoring00 Ratings7.536 Ratings
    Activity Monitoring00 Ratings8.424 Ratings
    Management Tasks
    Comparison of Management Tasks features of AnyDesk and NinjaOne
    Feature
    AnyDesk
    -
    Ratings
    NinjaOne
    8.6
    40 Ratings
    14% above category average
    Patch Management00 Ratings8.939 Ratings
    Policy-based automation00 Ratings8.840 Ratings
    Best Alternatives
    AnyDeskNinjaOne
    Small Businesses
    N-able Take Control
    Score8.6 out of 10
    Panda Systems Management
    Score9.8 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9 out of 10
    N-able N-sight RMM
    Score8.7 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AnyDeskNinjaOne
    Likelihood to Recommend
    8.4
    (30 ratings)
    9.4
    (47 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (2 ratings)
    Usability
    8.1
    (5 ratings)
    8.0
    (2 ratings)
    Support Rating
    9.3
    (12 ratings)
    9.1
    (5 ratings)
    User Testimonials
    AnyDeskNinjaOne
    Likelihood to Recommend
    AnyDesk Software
    It is suited for every business. You can use it whether you are an individual, student, professional, or organization. You can simply download it, ask the user to share their ID, connect to their system, and support them remotely. You don't require any special skill or technical knowledge to use it.
    Incentivized
    Read full review
    NinjaOne
    I think it is appropriate to use NinjaOne for Medium sized businesses. We feel like it can handle our environment of 300 machines. The ticketing system integrating with devices and monitoring is a plus for us since we don't need another third party integration to connect the two. NinjaOne patching could use improvement but they have built up a lot of other pieces of their infrastructure.
    Incentivized
    Read full review
    Pros
    AnyDesk Software
    • Minimises the physical involvement of our trainers for training new technicians joining the company.
    • Building better relationships with our clients by assisting them with bookings and understanding services.
    • Also we use it to manage clients feedbacks and share information with each other.
    Incentivized
    Read full review
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    Cons
    AnyDesk Software
    • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
    • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
    • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
    • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
    Incentivized
    Read full review
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    Likelihood to Renew
    AnyDesk Software
    I don't have any reason to change
    Incentivized
    Read full review
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    Usability
    AnyDesk Software
    Considering the overall experience compared to other products, I find this to be very user-friendly, lighter to use, and accessible to individuals who are not familiar with computers. Data transfer is quicker and easier. There is no need to train people to use this. It can be done with a few instructions over the phone.
    Incentivized
    Read full review
    NinjaOne
    Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
    Incentivized
    Read full review
    Reliability and Availability
    AnyDesk Software
    No answers on this topic
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    Performance
    AnyDesk Software
    No answers on this topic
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    Support Rating
    AnyDesk Software
    I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
    Incentivized
    Read full review
    NinjaOne
    Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
    Incentivized
    Read full review
    In-Person Training
    AnyDesk Software
    No answers on this topic
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    Online Training
    AnyDesk Software
    No answers on this topic
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    Implementation Rating
    AnyDesk Software
    No answers on this topic
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    Alternatives Considered
    AnyDesk Software
    Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
    Read full review
    NinjaOne
    NinjaOne's user friendly interface was immediately appealing to a team that that needs to be able to pickup a tool and know how to run with it at first exposure. From the moment we started using it, we would often be able to navigate the platform with a common sense approach and be able to navigate to exactly what we were looking for without requiring documentation or guidance. Customer representatives that we have worked with have all been outstanding, and have not been pushy like some other vendors teams tend to be when you are initially debating between multiple offers.
    Incentivized
    Read full review
    Scalability
    AnyDesk Software
    No answers on this topic
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    Return on Investment
    AnyDesk Software
    • Time cost saving:
    • As it can help to solve issues remotely it saves much time and effort while working
    • Minimal requirement:
    • AnyDesk doesn't ask much setup or requirement that is beneficial and same time its easy to use also
    • Versatile:
    • AnyDesk is versatile used tool and same time user friendly also, it doesn't cost special training time or hard precautions for any user
    Incentivized
    Read full review
    NinjaOne
    • Windows patching as we cannot get employees to do it themselve so that alone is making an impact
    • having data about our pcs all the time which we did not have before
    • remote access to pcs in a variety of ways vs hoping remote desktop would work
    Incentivized
    Read full review
    ScreenShots

    NinjaOne Screenshots

    Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring