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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Anthology Encompass

    Score6.5 out of 10
    N/AAnthology Encompass, formerly from iModules which is now part of Anthology (the company formed from iModules 2020 merger with Student Labs and Campus Management) is an integrated online communication and engagement solution built to help institutions strengthen relationships, increase engagement, and drive donations. It comprises modules for CMS, email marketing, event management, online donations, and social networking. Core market is educational institutions.N/A

    GiveSmart

    Score6.9 out of 10
    N/AGiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event. The platform also integrates technology from Community Brands brand Gesture to provide a comprehensive suite of services. GiveSmart replaces the former 501 Auctions, a platform to support charity auctions, mobile…N/A
    Pricing
    Anthology EncompassGiveSmart
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Anthology EncompassGiveSmart
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Anthology EncompassGiveSmart
    Considered Both Products
    Anthology, Inc
    No answer on this topic
    Momentive Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    84%
    Would buy again
    67 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    63 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    66 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    85%
    Lived up to sales and marketing promises
    50 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    57 Answers
    User Ratings
    Anthology EncompassGiveSmart
    Likelihood to Recommend
    6.0
    (1 ratings)
    8.2
    (168 ratings)
    Likelihood to Renew
    3.0
    (1 ratings)
    7.3
    (7 ratings)
    Usability
    4.0
    (1 ratings)
    7.9
    (167 ratings)
    Availability
    7.0
    (1 ratings)
    9.1
    (2 ratings)
    Performance
    5.0
    (1 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.0
    (166 ratings)
    In-Person Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    4.0
    (1 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    7.4
    (5 ratings)
    Configurability
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    Ease of integration
    5.0
    (1 ratings)
    4.5
    (1 ratings)
    Product Scalability
    5.0
    (1 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Anthology EncompassGiveSmart
    Likelihood to Recommend
    Anthology, Inc
    Importing and exporting data is failry easy. Automation for e-mail marketing is severely lacking.
    Incentivized
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    Momentive Software
    GiveSmart changed the game for us in registration and bidding for our annual fundraising gala. We had tried several different software options and GiveSmart is far and away the best. It's AWESOME for our silent auction in particular, easy to upload items and helpful minimum bid and bid increment suggestions.
    Incentivized
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    Pros
    Anthology, Inc
    • It allows us to create fields as needed.
    • Creating an export of data is really easy.
    • Merging of records is fairly simple.
    Incentivized
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    Momentive Software
    • GiveSmart is a very easy-to-use platform that provides robust instruction on use but is so user-friendly that the instructions are mostly not necessary. I find it easy to update, change, and create all aspects of our page. For example, I first used GiveSmart without any instruction from a manager. She instructed me to look around and see what was going on. I was able to navigate the site effectively, and only found a few pieces for which I needed more instruction.
    • GiveSmart offers a well-made item section. Our gala has a silent auction made up of more than 170 items, and GiveSmart makes it easy to upload those items in bulk or add them individually. It offers every field I would want to have for an item and provides a comprehensive and adjustable front-facing-view for donors that is easy to manipulate.
    • GiveSmart's main page creator is easy to navigate and create the site you want. They provide helpful details like sizing for images and the ability to create buttons and links and different sections as our needs dictate. It's easy to adjust the colors and design to reflect our branding.
    Incentivized
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    Cons
    Anthology, Inc
    • A more inclusive duplicate identification tool would be great.
    • QR tickets for event registrants would be great and move you into this century.
    • Allowing more flexibility with event creation is vital to us at this time.
    • Additional automation would be great. Email event info, then to those not registered, then a reminder to those registered. Now it is entirely manual throughout the entire process.
    Incentivized
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    Momentive Software
    • Lack of customization options when building each page. The website winds up not looking all that professional.
    • The reporting functionality is not very helpful at all. This is a main area of improvement we've asked for.
    • Better customization of emails and texts through GiveSmart. Right now, they are limited, and you can't make them look very nice.
    • The process of logging back into your account as a ticket purchaser or donor is very confusing. Most guests don't even know they can log in to access their tickets, make another donation, etc.
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    Likelihood to Renew
    Anthology, Inc
    It does not have the automation or event tools that we are desperately needing at this time.
    Incentivized
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    Momentive Software
    For us, we have a very dissatisfying donor database solution right now, but we have built the hacks we need in order to manually integrate data we pull out of GiveSmart with the system. None of us are trying to reinvent that particular wheel, so for now, until the organization decides to upgrade the useless database we've been saddled with, we are satisfied to maintain our GiveSmart subscription. Might this change if we acquire a more sophisticated donor solution? Maybe. But we will also be looking for options that will integrate smoothly with GiveSmart. What we like about GiveSmart, we really like. GiveSmart is great at what it does really well, namely event management. Yes, they need to address the inflexibility issues that make customization and some report features particularly frustrating, but for our organization the benefits are outweighing the drawbacks at this time. Their customer service is top-notch, and they have done an admirable job of creating an extensive Help section and responsive Support department that can assist with how-to's for various tasks within the system
    Incentivized
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    Usability
    Anthology, Inc
    The software is old and complicated. Not very intuitive to learn.
    Incentivized
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    Momentive Software
    For the most part, GiveSmart serves our organization's needs for creating fundraising forms. It is especially useful for our peer-to-peer fundraising and event planning and registration efforts. The dashboard is relatively intuitive, and there have been improvements in creating forms and managing campaigns since shifting from Mobile Cause to GiveSmart Fundraise.
    Incentivized
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    Reliability and Availability
    Anthology, Inc
    It is usually up and running.
    Incentivized
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    Momentive Software
    We never experienced any issues with outages, the system being down, etc. It's extremely reliable. That's very important when you're dealing with financial and personal information! We want to make it easy for people to give, and it's great that we've never had to worry about service issues making that more challenging/
    Incentivized
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    Performance
    Anthology, Inc
    No integration.
    Incentivized
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    Momentive Software
    We haven't had any issue regarding performance or reliability with GiveSmart. We don't integrate it with any other software so that issue isn't relevant. The pages load quickly and reports are completed almost as soon as you hit the "run" button. Overall, the system works as designed and is pretty quick when people use it.
    Incentivized
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    Support Rating
    Anthology, Inc
    I usually get an accurate response to issues. Your service techs are knowledgeable in how the software works and is set up.
    Incentivized
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    Momentive Software
    We contacted support for clarification on distributions and reporting, and we continued to get escalated. However, we never had our questions answered or resolved, which was a bummer. Other members have contacted support for other reasons and received the help they needed.
    Incentivized
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    In-Person Training
    Anthology, Inc
    N/A I've only attended webinar training, which is great when you are on live, not so much when watching a recording.
    Incentivized
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    Momentive Software
    No answers on this topic
    Online Training
    Anthology, Inc
    Most are recorded, so questions that arise are not easy to get answered.
    Incentivized
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    Momentive Software
    GiveSmart provides great training videos on their system. Not everything is covered with their videos but their support staff are very friendly and knowledgeable. I would have given them a ten but not everything is covered in their videos and sometimes you have to find the right word to search for in able to find the right training video.
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    Implementation Rating
    Anthology, Inc
    Unknown. I wasn't here.
    Incentivized
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    Momentive Software
    We just made the change using the band-aid approach. In other words, we just went for it and taught the users how to do it at our first event and went from there. 90-95% of people haven't used a mobile bidding software so most everyone was on the same stage of knowledge so implementing it was easy as people didn't have to re-learn anything.
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    Alternatives Considered
    Anthology, Inc
    None others to date.
    Incentivized
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    Momentive Software
    I have been a guest at other non-profit events that utilized similar software, and I feel that the GiveSmart platform seems more user-friendly. I cannot speak to the efficiency on the administrative side because I have solely used GiveSmart, but I don't find GiveSmart lacking in any particular areas for our needs.
    Incentivized
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    Scalability
    Anthology, Inc
    No answers on this topic
    Momentive Software
    We are a small, independent, private, nonprofit school. GiveSmart is very flexible and works extremely well for us. But I could also see it being equally efficient for larger school systems, large or small nonprofit organizations, etc. I never feel like the product is too "big" for us to use.
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    Return on Investment
    Anthology, Inc
    • The cleanup process is very painful due to lack of any automation
    • Identity checkpoint would be great if we could control the fields being matched.
    Incentivized
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    Momentive Software
    • We have not used the database to its full extent, so I do not have specific examples as we have not used the donor insights very much
    • I appreciate that the events information is now transferring to the donor database so those contributions and people are being included in the master database.
    • Certainly much more efficient for a one-staff person organization as all of the information is in one place!
    Incentivized
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    ScreenShots

    GiveSmart Screenshots

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