Anthology Encompass vs. Bonterra Network for Good

Importing and exporting data is failry easy. Automation for e-mail marketing is severely lacking.

Incentivized

I used Network for the Good to run a fundraising event it was awesome. My organization is part of a larger regional non-profit dedicated to servicing those in our community who need a little help. By banding together under a larger regional organization, we can extend our impact through the utilization of Network for the Good across all associated organizations. It empowers smaller groups to have a larger impact on their community.

Incentivized

• It allows us to create fields as needed.
• Creating an export of data is really easy.
• Merging of records is fairly simple.

Incentivized

• The ability to create fundraising pages has streamlined our fundraising efforts.
• Our fundraising coach has given us multiple ways to go about getting donors and has provided some creative problem solving.
• We are finally able to track our donors and update them as soon as possible!

Incentivized

• A more inclusive duplicate identification tool would be great.
• QR tickets for event registrants would be great and move you into this century.
• Allowing more flexibility with event creation is vital to us at this time.
• Additional automation would be great. Email event info, then to those not registered, then a reminder to those registered. Now it is entirely manual throughout the entire process.

Incentivized

• Every organization you enter has to have a point of contact with their email address listed. The point of contact also has be entered separately as an individual. If you use “email all” to your donor list, the contact gets emailed twice. This seems like it would be easy to prevent in the system but it’s currently not possible.
• Event ticketing is extremely limited unless you pay significantly more as an add-on. This should be included as a default feature.
• Emails sent through the system can end up in spam filters. Given how much email gets sent through their system, they should find a way to overcome that.

Incentivized

It does not have the automation or event tools that we are desperately needing at this time.

Incentivized

We are still learning and rebuilding our nonprofit using this platform, so this year is a trial run to see how we can increase our network and our donations. So long as we are able to see a significant return on investment in terms of donations received through the platform, we will renew for next year.

Incentivized

The software is old and complicated. Not very intuitive to learn.

Incentivized

BGF is an easy-to-use platform for entering, editing, and analyzing customer or donor data and giving. I would highly recommend it to any organization looking to improve its customer relationship management functionality. As a previous user of different CRM platforms with other non-profits, BGF has made tracking donor information and communicating with donors much easier.

Incentivized

It is usually up and running.

Incentivized

In 5+ years we have never had an issue with it not working when we needed it to. It is very reliable and doesn't seem to have a lot of bugs or interruptions in service.

Incentivized

No integration.

Incentivized

It is always fast for us and reports have a very quick upload time. We don't integrate it into other programs so I'm not 100% sure about that, but it always works when we use it and is very reliable. Even when we run Excel files for complete information on donors, it always works very fast.

Incentivized

I usually get an accurate response to issues. Your service techs are knowledgeable in how the software works and is set up.

Incentivized

Most of the time they are quick and friendly and help me resolve any issues. There have only been a couple of times that we couldn't find a resolution and I was just told that NFG didn't have that capability.

Incentivized

N/A I've only attended webinar training, which is great when you are on live, not so much when watching a recording.

Incentivized

Most are recorded, so questions that arise are not easy to get answered.

Incentivized

Unknown. I wasn't here.

Incentivized

We only had one hiccup with the domain that was an issue on our end but NFG struggled to help us. It was finally resolved and we've been good ever since

Incentivized

None others to date.

Incentivized

Givebutter is not as user friendly, even though it is fairly easy to use. Bonterra Network for Good has many of the same options for running donor campaigns but goes beyond in data tracking and user friendliness. Bonterra Network for Good is extremely easy to learn. The only downside is the cost factor.

Incentivized

We originally used it only for philanthropy and now our Outreach team is using it for newsletters, our Advocacy uses it for volunteers and tracking, and our Volunteer Coordinator puts in volunteer hours and in-kind donations.

Incentivized

• The cleanup process is very painful due to lack of any automation
• Identity checkpoint would be great if we could control the fields being matched.

Incentivized

• Increased donations - the majority of our donors do so through this platform
• Time savings - we are able to take care of a large majority of tasks through one easy portal
• Higher donor engagement - It's simple for us to pre-plan emails and texts and send them out to donors from the portal
• Time savings - the various ways we can search our records provides easy access to data which in turn saves time

Incentivized