Antavo AI Loyalty Cloud vs. TapMango

One specific scenario where Antavo proved to be well-suited was the activation of a challenge where customers earned bonus loyalty points if they used a specific gift card for a purchase on the website. This feature was implemented smoothly and effectively boosted customer engagement. On the other hand, a scenario where Antavo fell short was during an export of the entire customer database (2.5 million users), aggregated by levels (4 levels) with details of points that had expired over the course of the year. The extraction process for these data, even after months, was never completed.

Incentivized

I would undoubtedly recommend this app to any sales company looking to expand their brand while generating, retaining, building loyalty with their customers.

Incentivized

• Customer Service
• Agile
• API connections

Incentivized

• Through the use of TapMango in our business, we have been able to expand our brand reach.
• We have experienced improvements in customer retention and sales generation.
• It generates ease of use for us as a business when it comes to selling.
• It makes it easy for our customers to browse, place and retrieve orders.

Incentivized

• Can't access through mobile devices.
• Sometimes uploading files doesn't work.
• Regional languages are not supported in app.

Incentivized

• Without a doubt, it would be its price that, although it is worth it for all that it offers, can scare away small businesses and start-ups.

Incentivized

First loyalty platform for me personally and has been easy and great to pick up. The training academy is excellent and the customer service has been great

Customer support is not well organised and you can make many efforts to get the resolution. For email or phone support you have to have the patience to deal with the support team, also if you submit a query the responding time is usually high.

Incentivized

The integration between Antavo and Bloomreach is out of the box.

TapMango has intuitive and user-friendly tools that simplify our lifestyle as an employer to provide promotions and make sales—allowing us a closer contact with our clients.

Incentivized

• Increased engagement with existing loyalty users
• Brought new users
• Increased ROI

• A fast ROI. Including increased sales.

Incentivized