Annature vs. OneSpan Sign

Annature is very well suited to sending envelopes to clients when signatures are provided, it also allows for two factor authentication to improve the security of sensitive information and documents. The ability to enable signing order has also proved very effective and easy when multiple parties are required to sign.

Incentivized

It is well suited for financial professional field. At the moment, i cannot think of area that will be less appropriate. It all comes down to if the admin office or head office can accept OneSpan as authorized software. Often enough, program can be very good but not recognized by head office due to its compliance issue. For example, in the Canadian regulatory rules for investments, sometimes it requires companies to process/store documents in the same country. If there is a cross border issue, it will be a big compliance issue.

Incentivized

• Verification via two factors.
• Signature and other field options.
• Ease of use.
• User-friendly for the client.
• Ability to recall and modify.

Incentivized

• One can set up a workflow in which one can specify the order in which signatures have to be done.
• Customer service is great and always ready to go the extra mile.
• Pricing is very transparent, and there are no hidden charges.

• Add greater functionality
• Integrate with other platforms to enhance experience
• Improve speed of loading features

Incentivized

• Search capabilities can be improved by a great extent. We still can't search documents by name of the signatory
• Pricing seems a bit high when compared with other players in the market
• Data importing and exporting capabilities can be improved drastically

I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.

It is incredibly user-friendly and very easy to learn on the go without specific training. There are a lot of step-by-step guides that help you learn how to use the product, but it's intuitive, and I cannot fault it. I knew it entirely on my own with no guidance; I followed the instructions via the website and figured it out as I went along.

Incentivized

Easy to use design and tool

Incentivized

The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.

Better customer service experience and billing experience with Annature. DocuSign was not a good experience at all, which is why we moved and also why past businesses I have worked at have also moved to Annature.

Incentivized

My experience with OneSpan in the customer service has been very positive. However, since my experience with OneSpan is much more recent, most of my technical experience with OneSpan includes technical areas that were not available in other products at the time I was working with other products.

Incentivized

• Better value than some other esignature prodivers (DocuSign)
• Improved turnaround times for signatures ensuring faster sales and service times.

Incentivized

• It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
• It has significantly reduced the time that it used to take to open a new account.

Incentivized