Annature is an Australian eSignature and client verification provider, established in 2020. They offer digital signing solutions for businesses needing to send documents electronically and conduct client verifications. With strategic partnerships and integrations with various cloud software providers, Annature states they strive to deliver a holistic solution that meets the evolving needs of businesses in Australia and New Zealand.
$1.75
one-time fee per envelope
Conga Sign
Score 7.8 out of 10
N/A
Conga now offers electronic signature, via Conga Sign.
Annature is very well suited to sending envelopes to clients when signatures are provided, it also allows for two factor authentication to improve the security of sensitive information and documents. The ability to enable signing order has also proved very effective and easy when multiple parties are required to sign.
It is well-suited for most of the clients which have trust in digital signatures and want to reduce the turnaround, but there are still some clients which do not prefer digital signatures and prefer printed agreements with wet signatures. Conga uses the latest digital signing legal regulations so this is a customer-to-customer issue.
It is incredibly user-friendly and very easy to learn on the go without specific training. There are a lot of step-by-step guides that help you learn how to use the product, but it's intuitive, and I cannot fault it. I knew it entirely on my own with no guidance; I followed the instructions via the website and figured it out as I went along.
We're a relatively high-skilled team and we all find Conga Sign's user-friendliness very low for all user types. It should not take a highly skilled tech person to complete documents. Documents need to be user friendly for all user types.
Better customer service experience and billing experience with Annature. DocuSign was not a good experience at all, which is why we moved and also why past businesses I have worked at have also moved to Annature.
Conga Sign works with our existing Salesforce environment. We also use other Conga products such as Batch and Trigger, and Composer. Because of our existing Conga products, Sign was able to be implemented with minimal setup time as users were already familiar the Conga environment and knew what to expect