TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Anecdote

    N/AN/AAnecdote makes customer data accessible for decision-makers. It reads all the customer feedback from internal (support tickets and calls, NPS surveys) and external (public reviews, social media, app store reviews, etc) and explains it using Generative AI. Its specialized NLP algorithms allow Anecdote to deliver customized categorization of customer feedback - identifying distinct topics, themes, insights and patterns exclusive to each customer.

    $499

    per month

    ChatGPT

    Score9.2 out of 10
    N/AOpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.

    $0

    per month

    Pricing
    AnecdoteChatGPT
    Editions & Modules
    No answers on this topic
    Free
    $0
    per month
    Plus
    $20
    per month
    Team
    $30
    per month per user
    Pro
    $200
    per month
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    AnecdoteChatGPT
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    AnecdoteChatGPT
    Likelihood to Recommend
    -
    (0 ratings)
    9.8
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.4
    (5 ratings)
    User Testimonials
    AnecdoteChatGPT
    Likelihood to Recommend
    Anecdote, Inc
    No answers on this topic
    OpenAI
    I’d definitely recommend ChatGPT to anyone as a great introduction to generative AI and as a starting point in research, writing, brainstorming, or general questions or judgement questions. It can be a great tool to use when you don’t necessarily need an accurate answer. For example, I wouldn’t let it calculate my taxes, but I’d use it to ask some general tax questions, then ask for sources and then verify by checking those sources. I also love ChatGPT for writing and questions - it’s great for emails, creating templates and outlines, and for generating spreadsheet formulas.
    Incentivized
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    Pros
    Anecdote, Inc
    No answers on this topic
    OpenAI
    • Saves time by generating content about a specific topic very quickly
    • Allows us to quickly learn information online (from various sources or even a single lengthy article) into more summed up digestible paragraphs (and even bullet points)
    • Can autogenerate content on a vast amount of topics
    Incentivized
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    Cons
    Anecdote, Inc
    No answers on this topic
    OpenAI
    • Wish it had support for better slides generation. Sometimes we found ourselves using chatgpt to outline a presentation but build it ourselves or use a tool like Gamma
    • Maybe a chepear $10 plan. In some countries the US dollar can be expensive and $20 goes a long way.
    • I wish you could make projects with more files. They limit it. Or make the limit based on the content, not the number of files per se
    Incentivized
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    Likelihood to Renew
    Anecdote, Inc
    No answers on this topic
    OpenAI
    ChatGPT is a powerful assistant. As long as you understand what it is you're looking for in its results, it can save you a lot of time due to its ability to do the heavy lifting for you. This frees your time up to enable you to concentrate on other tasks.
    Incentivized
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    Usability
    Anecdote, Inc
    No answers on this topic
    OpenAI
    It's a potent utility tool, personally and professionally. It’s also very convenient - it can be used for a wide range of things and scenarios, and when used correctly, it usually produces dependable results in
    seconds. I would give it a full 10 if it didn't hallucinate as much as it does, and the image generator was more accurate.
    Incentivized
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    Support Rating
    Anecdote, Inc
    No answers on this topic
    OpenAI
    Their responses are always professional , although they delay sometimes
    Read full review
    Alternatives Considered
    Anecdote, Inc
    No answers on this topic
    OpenAI
    they all work very similar, and since answers are probabilistic, sometimes you get better answers from other similar apps. ChatGPT was a pioneer and its several iterations have made many improvements in usability. It's as a wide set of knowledge and you can pretty much ask it anything. But for complex tasks (reminders, automations, data science related tasks) it still needs a lot of work
    Incentivized
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    Return on Investment
    Anecdote, Inc
    No answers on this topic
    OpenAI
    • I can solve problems quickly. What would take some time, for example, writing an SPF string, ChatGPT can do it correctly in seconds if I it gives the correct information.
    • The best tool I've ever used for research. For example, I can ask ChatGPT to list all the villages, cities and townships in a specific county. And provide the URL link for each.
    • Problems that seem unsolvable, i.e. why is Gmal rejecting every message from our list server is answered with a number of suggestions that I can follow up with.
    • Basically, has elimited a tech support position in our company.
    Incentivized
    Read full review
    ScreenShots