Android is a great solution for our users for communicating through calls and texts, however, we have a slower response time through web browsers than with other products used in the past. These issues are minimal and overall we are happy with Android products. We are unable however to use Apple Pay and other comparable apps that are popular at this time.
It is very easy to use and the customer user interface is very smooth and logical. Rarely do applications crash and need reinstallation. The app store is secure enough to prevent malicious software from being advertised and potentially downloaded. Rebooting devices does not have to be a regular occurrence so this allows for high availability.
I've neither had super great nor super terrible support for Android. Since there are so many options within Android, their support team hasn't been able to always answer the questions that I have had. There has been more good than bad with their support so that is why I gave it a 7 instead of an even split 5.
These two operating systems are both great and can totally do everything that we need in our school. The reason we go with Android is that it is cheaper and we have a greater variety of apps available to us. iOS can be a little pricey and it also doesn't allow us to do the customization that we want.