AMS Software vs. athenaClinicals

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AMS Software
Score 8.4 out of 10
N/A
AMS Software, a small company in Wake Forest, NC, offers an EHS software designed specifically for rural clinics.N/A
athenaClinicals
Score 9.6 out of 10
N/A
N/AN/A
Pricing
AMS SoftwareathenaClinicals
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AMS SoftwareathenaClinicals
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AMS SoftwareathenaClinicals
Features
AMS SoftwareathenaClinicals
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
AMS Software
7.4
Ratings
2% below category average
athenaClinicals
8.4
Ratings
11% above category average
Real-time eligibility verification8.00 Ratings9.30 Ratings
Claims management6.00 Ratings8.30 Ratings
Coding8.00 Ratings9.00 Ratings
Patient billing7.00 Ratings8.30 Ratings
Financial Reporting8.00 Ratings7.00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
AMS Software
8.2
Ratings
4% above category average
athenaClinicals
8.2
Ratings
4% above category average
Rule-based scheduling8.00 Ratings7.70 Ratings
Automated appointment reminders9.00 Ratings8.30 Ratings
Automated patient check-in8.00 Ratings8.30 Ratings
Multi-location support9.00 Ratings8.30 Ratings
Calendar interface7.00 Ratings8.30 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
AMS Software
7.3
Ratings
1% above category average
athenaClinicals
8.9
Ratings
20% above category average
Charting / document management8.00 Ratings8.90 Ratings
Templates7.00 Ratings8.90 Ratings
Patient portal8.00 Ratings10.00 Ratings
Mobile/tablet support7.00 Ratings8.40 Ratings
Fax integration8.00 Ratings9.90 Ratings
Integration with other EMR and PM systems7.00 Ratings7.60 Ratings
Workflow automation7.00 Ratings8.80 Ratings
Speech recognition8.00 Ratings9.00 Ratings
Customization7.00 Ratings7.20 Ratings
E-prescribing6.00 Ratings9.90 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
AMS Software
7.8
Ratings
6% below category average
athenaClinicals
8.4
Ratings
1% above category average
HIPAA compliance7.00 Ratings8.30 Ratings
Role-based permission levels7.00 Ratings9.90 Ratings
Data backups and redundancy8.00 Ratings8.30 Ratings
Local mode / networking failsafe9.00 Ratings7.00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
AMS Software
8.3
Ratings
9% above category average
athenaClinicals
8.8
Ratings
15% above category average
Task tracking8.00 Ratings8.30 Ratings
Specialty-specific workflows9.00 Ratings8.30 Ratings
Multi-office / multi-physician capabilities8.00 Ratings9.90 Ratings
User Ratings
AMS SoftwareathenaClinicals
Likelihood to Recommend
8.0
(0 ratings)
6.8
(0 ratings)
Usability
-
(0 ratings)
8.2
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
AMS SoftwareathenaClinicals
Likelihood to Recommend
It offers a very helpful and surcure platform and can be easy to use once you get use to the platform.
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athenaClinicals is well suited from a single physician office to an enterprise healthcare system. The only specialty that they cannot cover is oncology that includes chemotherapy infusions (the dosing is very complicated and requires a specific oncology system).
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Pros
  • Helps with payments
  • good and surcure platform
  • fast support
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  • Athena is able to create a medication list from the patient's pharmacy purchase history. This aides in compiling a comprehensive list quickly, especially when the patients do not know what meds they are on. The downside to this module is that every time that you add a medication that is not on the list, it turns it into an order that the provider needs to sign. There are many times that you need to make an addition, that the provider does not want to sign as an order.
  • The patient history module is easy to configure to meet the needs of the organization.
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Cons
  • More powerful and new tools would be helpful
  • A mobile app would be more convient
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  • The cost is very high compared to other programs.
  • Some people find the program difficult to learn.
  • The billing software requires more work than is described when they are trying to sell you the program.
  • The sales staff that we dealt with had the vibe of car salesmen. At times very pushy and the room for negotiation grew at each interaction. The high cost first quoted is very negotiable but they "up charge" for many things.
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Usability
No answers on this topic
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
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Support Rating
No answers on this topic
They are always there. Friendly and organized.
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Alternatives Considered
Better and faster platform and interface
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Greenway was absolutely horrible. Not intuitive, no right-click functionality, poor integration, and flexibility. athenaClinicals surpasses it in every aspect.
WoundExpert was well suited to wound healing and hyperbaric medical practices. If athenaClinicals had the right forms and ability to accommodate wound care and HBO workflows, it would be a good competitor.
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Return on Investment
  • Can be confusing for a person first time on the platform
  • getting use to the tools
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No answers on this topic
ScreenShots