TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amplemarket

    Score9.1 out of 10
    N/AAmplemarket is the platform to helps to sell in today's environment. From lead generation to personalized multichannel outreach and smart actions,N/A

    Fin by Intercom

    Score8.5 out of 10
    N/AFin is Intercom’s AI Agent for customer service, designed to deliver high-quality answers, even for complex queries. It works with any helpdesk, or it can be paired with Intercom’s next-generation Helpdesk to get the full Intercom Customer Service Suite.

    $0.99

    one-time fee per 1 resolution

    Pricing
    AmplemarketFin by Intercom
    Editions & Modules
    No answers on this topic
    Fin with your current helpdesk
    $0.99
    one-time fee per 1 resolution
    Copilot add-on
    $35
    per month per user
    The Early Stage program
    $65
    per month (6 support seats)
    Proactive Support Plus add-on
    $99
    per month
    Fin with Intercom’s Helpdesk
    from $39 + $0.99 per Fin resolution
    per month per seat
    Offerings
    Pricing Offerings
    AmplemarketFin by Intercom
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact vendor for pricing information.Fin comes with a 90-day money-back guarantee. Here's how it works: Use Fin in at least 250 conversations within the first 90 days after trial. If you're not satisfied, you can request a refund of up to $1M. Refund requests must be submitted within 90 days of starting the subscription.
    More Pricing Information
    Community Pulse
    AmplemarketFin by Intercom
    Considered Both Products
    Amplemarket
    No answer on this topic
    Intercom
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    273 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    218 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    268 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    155 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    179 Answers
    User Ratings
    AmplemarketFin by Intercom
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.8
    (320 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (21 ratings)
    Usability
    -
    (0 ratings)
    8.8
    (228 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.7
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.4
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.6
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    AmplemarketFin by Intercom
    Likelihood to Recommend
    Amplemarket
    I found Amplemarket to be extremely useful for being able to do everything in the one place. You don't have to switch across platforms. From identifying your total available market to the indivuals in any target company. Certainly excellent where you have a desire to keep things simple. It may lack in some areas where a very high level of sofistication is required (like super relevent personalized messaging - for this you may want a platfrom dedicated just for that research) But in terms of a great overall easy to use platrom for outbound - it's great.
    Incentivized
    Read full review
    Intercom
    No answers on this topic
    Pros
    Amplemarket
    • It has a system that directly connects and relates the results.
    • It is a system of algorithms and mathematical formulas that manages to relate a large amount of customer data.
    Incentivized
    Read full review
    Intercom
    No answers on this topic
    Cons
    Amplemarket
    No answers on this topic
    Intercom
    No answers on this topic
    Likelihood to Renew
    Amplemarket
    No answers on this topic
    Intercom
    No answers on this topic
    Usability
    Amplemarket
    No answers on this topic
    Intercom
    No answers on this topic
    Reliability and Availability
    Amplemarket
    No answers on this topic
    Intercom
    No answers on this topic
    Performance
    Amplemarket
    No answers on this topic
    Intercom
    No answers on this topic
    Support Rating
    Amplemarket
    No answers on this topic
    Intercom
    Intercom is the premier customer support/engagement model and it definitely has one of the top tier customer support teams as well. I don't think I have ever waited more than 5 minutes to get the information I need or get help with an issue. They are incredible and I aim to model our customer service department after them.
    Incentivized
    Read full review
    Online Training
    Amplemarket
    No answers on this topic
    Intercom
    No answers on this topic
    Implementation Rating
    Amplemarket
    No answers on this topic
    Intercom
    No answers on this topic
    Alternatives Considered
    Amplemarket
    Different reasons but the main two are accuracy of data for my market and the ease of being all in one place and easy to use.
    Incentivized
    Read full review
    Intercom
    No answers on this topic
    Return on Investment
    Amplemarket
    No answers on this topic
    Intercom
    No answers on this topic
    ScreenShots

    Amplemarket Screenshots

    Product screenshot

    Fin by Intercom Screenshots

    Screenshot of Fin, delivering conversational support experience to customers.Screenshot of where to monitor, analyze, and optimize Fin by spotting trends, filling content gaps, and fixing quality issues topic by topic.Screenshot of where to customize Fin's tone of voice, teach it support knowledge and policies, and configure how it handles complex tasks in over 45 languages.Screenshot of where to test answers, review the sources and settings that shape them, and get tailored recommendations to optimize performance.Screenshot of Fin, as it appears across email and live chat to phone, SMS, and social. Fin can answer any question, across any channel, any time.