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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    amoCRM

    Score7.1 out of 10
    Small Businesses (1-50 employees)
    amoCRM is a cloud-based sales management solution designed for small to medium sized businesses. Some key features include: Webform Integration, Pipeline Management and Tasks Management.

    $15

    /user/month

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    amoCRMPipedrive
    Editions & Modules
    Basic
    $15
    /user/month
    Advanced
    $25.00
    /user/month
    Enterprise
    $45
    /user/month
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    amoCRMPipedrive
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo minimum amount of users. Free set-up assistance with your own personal amoCRM expert.Monthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    amoCRMPipedrive
    Considered Both Products
    amoCRM, LLC
    No answer on this topic
    Pipedrive Inc.
    Chose Pipedrive
    The difference between this CMR software and similar ones is that Pipedrive is much more complete in terms of features that can be exercised in different job roles such as consulting, human resources management and marketing.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    21 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    16 Answers
    Features
    amoCRMPipedrive
    Sales Force Automation
    Comparison of Sales Force Automation features of amoCRM and Pipedrive
    Feature
    amoCRM
    8.8
    2 Ratings
    13% above category average
    Pipedrive
    6.7
    61 Ratings
    14% below category average
    Customer data management / contact management10.02 Ratings7.717 Ratings
    Workflow management8.42 Ratings5.714 Ratings
    Opportunity management8.02 Ratings8.359 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.42 Ratings8.057 Ratings
    Interaction tracking9.01 Ratings8.014 Ratings
    Territory management00 Ratings6.09 Ratings
    Contract management00 Ratings5.010 Ratings
    Quote & order management00 Ratings5.08 Ratings
    Channel / partner relationship management00 Ratings6.711 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of amoCRM and Pipedrive
    Feature
    amoCRM
    8.4
    2 Ratings
    11% above category average
    Pipedrive
    2.9
    7 Ratings
    89% below category average
    Call center management8.42 Ratings1.15 Ratings
    Case management00 Ratings4.76 Ratings
    Help desk management00 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of amoCRM and Pipedrive
    Feature
    amoCRM
    8.8
    2 Ratings
    15% above category average
    Pipedrive
    6.0
    42 Ratings
    23% below category average
    Lead management10.02 Ratings5.742 Ratings
    Email marketing7.72 Ratings6.46 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of amoCRM and Pipedrive
    Feature
    amoCRM
    6.3
    2 Ratings
    19% below category average
    Pipedrive
    5.9
    60 Ratings
    25% below category average
    Task management8.22 Ratings7.757 Ratings
    Billing and invoicing management5.01 Ratings4.15 Ratings
    Reporting5.72 Ratings6.056 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of amoCRM and Pipedrive
    Feature
    amoCRM
    7.5
    2 Ratings
    1% below category average
    Pipedrive
    6.8
    62 Ratings
    11% below category average
    Forecasting7.22 Ratings6.313 Ratings
    Pipeline visualization10.02 Ratings8.062 Ratings
    Customizable reports5.12 Ratings6.010 Ratings
    Customization
    Comparison of Customization features of amoCRM and Pipedrive
    Feature
    amoCRM
    8.5
    2 Ratings
    13% above category average
    Pipedrive
    4.8
    58 Ratings
    44% below category average
    Custom fields10.02 Ratings5.458 Ratings
    Scripting environment7.01 Ratings1.04 Ratings
    API for custom integration8.42 Ratings6.741 Ratings
    Custom objects00 Ratings6.048 Ratings
    Security
    Comparison of Security features of amoCRM and Pipedrive
    Feature
    amoCRM
    9.2
    2 Ratings
    10% above category average
    Pipedrive
    5.9
    56 Ratings
    34% below category average
    Single sign-on capability10.01 Ratings6.112 Ratings
    Role-based user permissions8.42 Ratings5.754 Ratings
    Social CRM
    Comparison of Social CRM features of amoCRM and Pipedrive
    Feature
    amoCRM
    10.0
    1 Ratings
    31% above category average
    Pipedrive
    1.1
    5 Ratings
    148% below category average
    Social data10.01 Ratings1.15 Ratings
    Social engagement10.01 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of amoCRM and Pipedrive
    Feature
    amoCRM
    8.4
    2 Ratings
    14% above category average
    Pipedrive
    3.6
    7 Ratings
    68% below category average
    Marketing automation8.42 Ratings3.67 Ratings
    Compensation management00 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of amoCRM and Pipedrive
    Feature
    amoCRM
    8.4
    2 Ratings
    14% above category average
    Pipedrive
    7.4
    55 Ratings
    1% above category average
    Mobile access8.42 Ratings7.455 Ratings
    Best Alternatives
    amoCRMPipedrive
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    amoCRMPipedrive
    Likelihood to Recommend
    8.2
    (2 ratings)
    7.6
    (65 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.7
    (18 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    amoCRMPipedrive
    Likelihood to Recommend
    amoCRM, LLC
    Where amoCRM is extremely beneficial is with sales teams needing to find a cloud platform that can be easily learned and implemented. At the high school, college and small business level it is fairly priced and easy to work with. The automated pipeline to track calls, sites visits and online chats makes it fast and quick to connect with potential customers. In a day like today where it is crucial to make sales as fast as possible, because any hesitate could result in a loss of a sale, this platform makes it pretty simple. Web forms implemented on our website really helps to connect all of our communication. I would highly recommend it as a means for small businesses to track sales, clients and data. I think as the business grows there may be software that does the sales, marketing tracking side, as well as payroll and HR services as well to not need multiple providers.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Pros
    amoCRM, LLC
    • Easy to use interface. You can customize your lead's view to show the most important information for amoCRM users.
    • Ready to use Integrations. You can integrate amoCRM with your virtual PBX service, end-to-end analytics service, mailing services.
    • Rich API. You can easily export all leads from amoCRM to different services and work with this data.
    • Customization. You can add your own fields to lead card to fit your needs.
    • Access management. You can set up different rights for different users, so only several users can, for example, delete leads or export data.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Cons
    amoCRM, LLC
    • Room for improvement would be that you need to manually integrate some of the apps for use.
    • Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
    • Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?
    Incentivized
    Read full review
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    amoCRM, LLC
    No answers on this topic
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Usability
    amoCRM, LLC
    No answers on this topic
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Support Rating
    amoCRM, LLC
    No answers on this topic
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Implementation Rating
    amoCRM, LLC
    No answers on this topic
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Alternatives Considered
    amoCRM, LLC
    Reasons why we chose amoCRM: 1. It's customizable, we can add custom fields and processes. 2. It has a lot of ready integrations with services we use. 3. Rich API that allows building completely custom analytics based on data from CRM. 4. UI can be customized too. We show our internal users all the data they need to work with the client.
    Incentivized
    Read full review
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Return on Investment
    amoCRM, LLC
    • Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
    • Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
    • Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    ScreenShots

    amoCRM Screenshots

    Screenshot of Digital Pipeline (Automated lead warming and follow-up)Screenshot of Customizable pipeline is easy to learn and navigate. It's refreshed in live time, so you're always up-to-date.Screenshot of Quick and intuitive Salesbot builder will help you in getting your own chatbot in no time. Save time and effort by getting rid of repetitive tasks and providing 24/7 communication line with your business.Screenshot of Take your business with you wherever you go. Our mobile app is capable of lead tracking, calls, sending emails and much more.Screenshot of Tons of integrations with different services, as well as the most popular communication channels can be connected to amoCRM for free.Screenshot of Lead profile with click to call, email, and chat

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot