Get Amity (discontinued)

Get Amity (discontinued)

Get Amity (discontinued)

3 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Get Amity (discontinued)	Score 9.2 out of 10	Small Businesses (1-50 employees)	Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued.	N/A

Pricing

Get Amity (discontinued)

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Get Amity (discontinued)
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Get Amity (discontinued)

Features

Get Amity (discontinued)

Security

Comparison of Security features of Product A and Product B
	Get Amity (discontinued) 8.0 Ratings 11% below category average
Role-based user permissions	8.00 Ratings

Platform & Infrastructure

Comparison of Platform & Infrastructure features of Product A and Product B
	Get Amity (discontinued) 9.5 Ratings 9% above category average
API	10.00 Ratings
Integration with Salesforce.com	9.00 Ratings

Customer Data Extraction / Integration

Comparison of Customer Data Extraction / Integration features of Product A and Product B
	Get Amity (discontinued) 9.0 Ratings 1% above category average
Product usage	9.00 Ratings
Help desk / support tickets	9.00 Ratings

Customer Success Management

Comparison of Customer Success Management features of Product A and Product B
	Get Amity (discontinued) 9.0 Ratings 4% above category average
Customer profiles	10.00 Ratings
Automated workflow	9.00 Ratings
Internal collaboration	8.00 Ratings
Customer health scoring	10.00 Ratings
Customer segmentation	8.00 Ratings

CSM Reporting & Analytics

Comparison of CSM Reporting & Analytics features of Product A and Product B
	Get Amity (discontinued) 8.0 Ratings 8% below category average
Customer health trends	6.00 Ratings
Engagement analytics	9.00 Ratings
Revenue forecasting	7.00 Ratings
Dashboards	10.00 Ratings

Best Alternatives
	Get Amity (discontinued)
Small Businesses	ChurnZero Score 9.6 out of 10
Medium-sized Companies	CustomerSuccessBox Score 9.5 out of 10
Enterprises	Gainsight CS Score 8.9 out of 10
All Alternatives	View all alternatives

User Ratings
	Get Amity (discontinued)
Likelihood to Recommend	9.0 (0 ratings)

User Testimonials
	Get Amity (discontinued)
Likelihood to Recommend	For success teams that are siloed, with a large stack to manage; it works amazingly Or small teams For Teams that may have a lot of revenue targets, it's hard Incentivized Janielle Loken Customer Success Lead Read full review
Pros	Service Data mapping Displays data Incentivized Janielle Loken Customer Success Lead Read full review
Cons	Some times it's too much customization Better ways to take care of upsells Incentivized Janielle Loken Customer Success Lead Read full review
Alternatives Considered	Amity understands that we need more than views to manage a cuatomer... you have to have a CRM. Incentivized Janielle Loken Customer Success Lead Read full review
Return on Investment	Faster churn indicators Incentivized Janielle Loken Customer Success Lead Read full review
ScreenShots	Get Amity (discontinued) Screenshots