Amicus Attorney is a legal practice management platform which focuses on growth and business development, from AbacusNext in San Diego.
$49
Per User Per Month
Time Matters
Score 5.1 out of 10
N/A
Time Matters from PCLaw | Time Matters, a venture spun out from LexisNexis in collaboration with LEAP, is presented as an adaptable case and matter management software that helps foster collaboration on matters, streamline internal processes and increase profitability through attorneys having more available billing hours and increased efficiency.
Small to medium-sized law firms can greatly benefit from Amicus Attorney. It provides a central repository for all case management as well as calendaring between employees and their assistants. Document automation can also greatly save employee time (requires additional configuration and setup).
When we first started with Time Matters, there were very few other options and it fit the bill. But it didn't really progress with the times and there is now a need for synching with IPhones that was not envisioned back then. Additionally, the number of users is limited to what you purchased and it is not simple to just pay to add a user if a company grows. They MANDATE that you have a service contract which is costly and may not be necessary, and if you want to upgrade to a newer version, they insist that you pay for the contract RETROACTIVELY (!!!) without having use of it.
It is very helpful with tracking our time and allows us to start a timer when working on a project to keep an accurate log.
Since it is web-based, it can be used to log into email and contacts remotely, which I have found extremely helpful on several occasions.
The phone messages are also very helpful. Amicus will populate the caller information with the caller's contact info (if stored on our system) and generates an automatic email to the individual for whom the call was intended.
Subscription based only, formerly allowed "ownership" of software with annual maintenance agreement. Software has moved to a monthly subscription where one "leases" the software from the owner, Abacus.
Software stability, can occasionally have server-level issues that require cycling of services in order to restore connectivity.
Exchange calendar sync does not warn users that sync is not occurring. After updating Active Directory password, password needs updated in Amicus Attorney. Problem being, it does not remind / alert if the synchronization is not occurring.
In the time that I have been with my firm, we have not used any other comparable software. As a result I can't compare it to anything else that is out there
So Juris and TM are both LexisNexis products. I dislike Juris greatly and the only thing we use it for is billing because we already had it and it was compatible with TM for billing purposes. Juris doesn't allow you any kind of document storage or management. You can make a "note" but what good does that really do me? In my opinion, Juris is good for billing only (not client management) and there are other options like QuickBooks that really outshine it.
We had to spend over $100,000 to customize Time Matters to work correctly with our medical malpractice and mass tort teams because the out of the box solution didn't work for both teams. Consultant costs are then required to maintain the customizations with each version upgrade.
I feel that we did not get any ROI on the licensing renewal costs because support is bundled with it and the Lexis Nexus support team wouldn't support of system because we used SQL replication.
Migration Costs to leave Time Matters for a cloud solution were high because of the complexities of the Time Matters software.
