Amicus Attorney is a legal practice management platform which focuses on growth and business development, from AbacusNext in San Diego.
$49
Per User Per Month
Smokeball
Score 8.5 out of 10
N/A
Smokeball in Chicago offers their flagship cloud-based legal case management application featuring time tracking, file and document management, billing, and legal form generation.
Small to medium-sized law firms can greatly benefit from Amicus Attorney. It provides a central repository for all case management as well as calendaring between employees and their assistants. Document automation can also greatly save employee time (requires additional configuration and setup).
1. Small and medium-sized law firms: Smokeball is specifically designed for small and medium-sized law firms, making it well suited for this type of organization. 2. Firms looking to streamline their workflow: Smokeball's range of features, including document management, time tracking, email management, calendar management, and task management, make it well suited for firms looking to streamline their operations and increase efficiency. 3. Firms looking to improve collaboration: Smokeball's centralized document repository and task management system make it easy for teams to collaborate and access information, making it well suited for firms looking to improve collaboration among team members.
It is very helpful with tracking our time and allows us to start a timer when working on a project to keep an accurate log.
Since it is web-based, it can be used to log into email and contacts remotely, which I have found extremely helpful on several occasions.
The phone messages are also very helpful. Amicus will populate the caller information with the caller's contact info (if stored on our system) and generates an automatic email to the individual for whom the call was intended.
Document Management: Smokeball provides a centralized document repository where users can store and organize all their case-related documents. This helps to improve document accessibility and collaboration among team members.
Time Tracking: Smokeball automatically tracks time spent on a case, eliminating the need for manual time tracking. This results in improved billing accuracy and helps the firm to accurately bill clients for the time spent on their cases.
Email Management: Smokeball integrates with a user's email account and automatically categorizes emails as they come in. This helps users to quickly find and access important emails, reducing the amount of time spent searching for information.
Subscription based only, formerly allowed "ownership" of software with annual maintenance agreement. Software has moved to a monthly subscription where one "leases" the software from the owner, Abacus.
Software stability, can occasionally have server-level issues that require cycling of services in order to restore connectivity.
Exchange calendar sync does not warn users that sync is not occurring. After updating Active Directory password, password needs updated in Amicus Attorney. Problem being, it does not remind / alert if the synchronization is not occurring.
User Interface: Some users have reported that the user interface could be improved to make it more user-friendly and intuitive.
Customer Support: Some users have reported long response times and inconsistent quality of customer support, which could be improved to provide better service to users
Mobile Accessibility: Currently, Smokeball does not have a mobile app, which limits accessibility for users who are frequently on the go.
In the time that I have been with my firm, we have not used any other comparable software. As a result I can't compare it to anything else that is out there
