Amicus Attorney is a legal practice management platform which focuses on growth and business development, from AbacusNext in San Diego.
$49
Per User Per Month
CosmoLex
Score 9.0 out of 10
N/A
CosmoLex in New Jersey offers their legal practice management application which supports all business administration needs, as well as accounting and billing internally, without needing to integrate with accounting software.
Small to medium-sized law firms can greatly benefit from Amicus Attorney. It provides a central repository for all case management as well as calendaring between employees and their assistants. Document automation can also greatly save employee time (requires additional configuration and setup).
CosmoLex is very well suited for the solo or small practice where you just need a little more backup to keep you organized, or where you still intend to do your own taxes or like to have a lot of control over your activity and your output. It may also be well suited for a larger practice where the task management pieces would be more useful but, a lot of those pieces get in the way in a solo practice. It is also great for anyone who wants a strong trust accounting program built into their daily activities.
It is very helpful with tracking our time and allows us to start a timer when working on a project to keep an accurate log.
Since it is web-based, it can be used to log into email and contacts remotely, which I have found extremely helpful on several occasions.
The phone messages are also very helpful. Amicus will populate the caller information with the caller's contact info (if stored on our system) and generates an automatic email to the individual for whom the call was intended.
Subscription based only, formerly allowed "ownership" of software with annual maintenance agreement. Software has moved to a monthly subscription where one "leases" the software from the owner, Abacus.
Software stability, can occasionally have server-level issues that require cycling of services in order to restore connectivity.
Exchange calendar sync does not warn users that sync is not occurring. After updating Active Directory password, password needs updated in Amicus Attorney. Problem being, it does not remind / alert if the synchronization is not occurring.
There is far too much reliance on symbols versus words, and it is sometimes difficult to navigate to the function you need. CosmoLex offers great support, knowledge base, and training, but sometimes you just don't have an hour to spend learning how to do a basic function that you have forgotten, and you just need it to WORK. It would be great to have the option of having word labels instead of picture symbols. It would also be great to have full functionality in the smartphone app. It just is not good. Not good. Pretty much everything keeping me tied to CosmoLex is on the money management side.
I think that CosmoLex actually relies so much on its stellar support infrastructure that it forgets we don't actually want to have to use it. Just make the darn thing easier to navigate and understand, and you won't need all that client-facing support. You can choose chat, email, phone, knowledge base, embedded training videos within the different pages, but darn it all, I just want it to be more intuitive instead.
In the time that I have been with my firm, we have not used any other comparable software. As a result I can't compare it to anything else that is out there
I used CosmoLex over PC Law mostly because it was cloud-based, and I used it over Clio because the accounting for Clio required the use of both Clio and QuickBooks which made for very inefficient data entry. CosmoLex is slower than PCLaw when inputting entries, but I believe that in the long run, it will be better as CosmoLex is better situated to move forward with new technology.
