Amicus Attorney by CARET vs. LawGro

Small to medium-sized law firms can greatly benefit from Amicus Attorney. It provides a central repository for all case management as well as calendaring between employees and their assistants. Document automation can also greatly save employee time (requires additional configuration and setup).

Incentivized

I think this is a great tool and offers many features like case management, lead management, and reputation management. So we don't rely on multiple software. If LawGro can also integrate some online payment solution like LawPay, it will help us a lot.

• It is very helpful with tracking our time and allows us to start a timer when working on a project to keep an accurate log.
• Since it is web-based, it can be used to log into email and contacts remotely, which I have found extremely helpful on several occasions.
• The phone messages are also very helpful. Amicus will populate the caller information with the caller's contact info (if stored on our system) and generates an automatic email to the individual for whom the call was intended.

Incentivized

• Setting up reminders so that we do not miss any deadlines
• Case management at a single place
• Time tracking and invoicing is easy to manage

• Subscription based only, formerly allowed "ownership" of software with annual maintenance agreement. Software has moved to a monthly subscription where one "leases" the software from the owner, Abacus.
• Software stability, can occasionally have server-level issues that require cycling of services in order to restore connectivity.
• Exchange calendar sync does not warn users that sync is not occurring. After updating Active Directory password, password needs updated in Amicus Attorney. Problem being, it does not remind / alert if the synchronization is not occurring.

Incentivized

• It takes more time to create new document templates. Once done, we save lot of time in generating new documents. LawGro allows to import the word document but there are formatting gaps which have to be fixed manually.

In the time that I have been with my firm, we have not used any other comparable software. As a result I can't compare it to anything else that is out there

Incentivized

LawGro has deeper analytics and insights on multiple activities like invoices, payments, team member availability etc. They have an in-built client intake forms and document assembly feature which was critical to our practice.

• In years past, Amicus was a great product with very good support
• The positive impact we get now is revenue from moving our clients to other platforms (away from Amicus)

Incentivized

• Allowing more time to focus on core legal work
• Better data quality
• Faster deliverables