Amicus Attorney is a legal practice management platform which focuses on growth and business development, from AbacusNext in San Diego.
$49
Per User Per Month
CARET Legal
Score 8.0 out of 10
Small Businesses (1-50 employees)
CARET Legal, previously known as Zola Suite, is a solution for legal professionals to manage their practice and create space for what matters, including delighting clients and maximizing billable time.
Small to medium-sized law firms can greatly benefit from Amicus Attorney. It provides a central repository for all case management as well as calendaring between employees and their assistants. Document automation can also greatly save employee time (requires additional configuration and setup).
Well-suited to a small to midsized law firm setting. Would also recommend for management seek easy ways to keep track of a large volume of business and to track which staff are doing what. The software isn't the best suited for running a lot of complex reports--we can obtain simple information in the reports, but sometimes we find ourselves pulling certain data from Zola and working with it in other software environments instead.
It is very helpful with tracking our time and allows us to start a timer when working on a project to keep an accurate log.
Since it is web-based, it can be used to log into email and contacts remotely, which I have found extremely helpful on several occasions.
The phone messages are also very helpful. Amicus will populate the caller information with the caller's contact info (if stored on our system) and generates an automatic email to the individual for whom the call was intended.
Subscription based only, formerly allowed "ownership" of software with annual maintenance agreement. Software has moved to a monthly subscription where one "leases" the software from the owner, Abacus.
Software stability, can occasionally have server-level issues that require cycling of services in order to restore connectivity.
Exchange calendar sync does not warn users that sync is not occurring. After updating Active Directory password, password needs updated in Amicus Attorney. Problem being, it does not remind / alert if the synchronization is not occurring.
In the time that I have been with my firm, we have not used any other comparable software. As a result I can't compare it to anything else that is out there
I didn't have the ultimate decision-making power to choose Zola. Clio was more expensive and may have offered a more robust platform, but with some options we didn't need. Westlaw was good for case management, but we would have likely still needed separate software to patch together something like Zola. Zola support isn't that great, but we rarely need it.
