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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DaVinci by AMC Technology

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    AMC Contact Canvas is a call center software offering from AMC Technology.

    $270

    per year per user

    eVoice

    Score9 out of 10
    N/AFor business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A
    Pricing
    DaVinci by AMC TechnologyeVoice
    Editions & Modules
    DaVinci Cloud
    $270
    per year per user
    DaVinci Hybrid/Premise
    $366
    per year per user
    No answers on this topic
    Offerings
    Pricing Offerings
    DaVinci by AMC TechnologyeVoice
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    DaVinci by AMC TechnologyeVoice
    Call Management
    Comparison of Call Management features of DaVinci by AMC Technology and eVoice
    Feature
    DaVinci by AMC Technology
    -
    Ratings
    eVoice
    8.8
    1 Ratings
    5% above category average
    Answering rules00 Ratings9.01 Ratings
    Call recording00 Ratings9.01 Ratings
    Call park00 Ratings8.01 Ratings
    Call screening00 Ratings9.01 Ratings
    Message alerts00 Ratings9.01 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of DaVinci by AMC Technology and eVoice
    Feature
    DaVinci by AMC Technology
    -
    Ratings
    eVoice
    8.8
    1 Ratings
    10% above category average
    Video conferencing00 Ratings9.01 Ratings
    Audio conferencing00 Ratings9.01 Ratings
    Video screen sharing00 Ratings8.01 Ratings
    Instant messaging00 Ratings9.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of DaVinci by AMC Technology and eVoice
    Feature
    DaVinci by AMC Technology
    -
    Ratings
    eVoice
    9.0
    1 Ratings
    13% above category average
    Mobile app for iOS00 Ratings9.01 Ratings
    Mobile app for Android00 Ratings9.01 Ratings
    Best Alternatives
    DaVinci by AMC TechnologyeVoice
    Small Businesses
    Nextiva Contact Center
    Score9.7 out of 10
    Zoom Phone
    Score9 out of 10
    Medium-sized Companies
    Genesys Multicloud CX (discontinued)
    Score8 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.6 out of 10
    Enterprises
    Bright Pattern Contact Center
    Score9.1 out of 10
    Google Voice
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DaVinci by AMC TechnologyeVoice
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    DaVinci by AMC TechnologyeVoice
    Likelihood to Recommend
    AMC Technology
    No answers on this topic
    Ziff Davis Inc
    If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
    Incentivized
    Read full review
    Pros
    AMC Technology
    No answers on this topic
    Ziff Davis Inc
    • Low Pricing.
    • Ease of use.
    • Professional voicemail.
    Incentivized
    Read full review
    Cons
    AMC Technology
    No answers on this topic
    Ziff Davis Inc
    • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
    • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
    • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
    Incentivized
    Read full review
    Alternatives Considered
    AMC Technology
    No answers on this topic
    Ziff Davis Inc
    I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
    Incentivized
    Read full review
    Return on Investment
    AMC Technology
    No answers on this topic
    Ziff Davis Inc
    • Value for money.
    • Great option regarding ROI.
    • It creates a better way to connect.
    Incentivized
    Read full review
    ScreenShots

    DaVinci by AMC Technology Screenshots

    Screenshot of DaVinci Agent: This toolbar provides contact center agents with advanced CTI features.Screenshot of DaVinci’s Interaction Orchestration platform is designed to be extended, enhanced or customized for each and every customer use case needed.Screenshot of CX organizations can use AMC’s DaVinci to unify systems, trigger workflows and provide seamless customer interactions.Screenshot of DaVinci is a full spectrum solution for cloud, premise and hybrid contact center.Screenshot of The Creators Studio allows user to configure any number of users.Screenshot of Enhance application development flexibility with pre-built, low code/no code, or custom apps. Integrate systems securely with a data protection-focused platform and use event-driven orchestration for proactive solutions based on real-time data.