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Ambassador Referral Marketing Platform vs. Pepperjam Ascend (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ambassador

    Score7.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Ambassador is a referral marketing platform for teams to increase new customer acquisition, referrals and revenue by leveraging word-of-mouth. Ambassador automated enrolling, tracking, rewarding and managing customers, affiliates, influencers, partners and fans. Ambassador was acquired by Intrado (West Corporation) October 2018 and became an Intrado company, but then Ambassador was acquired by i2H in 2021, and is now currently available standalone, and supported by i2H.

    $99

    per month

    Pepperjam Ascend (discontinued)

    Score4.7 out of 10
    N/APepperjam Ascend was an affiliate marketing lifecycle management platform, supporting discovery, recruitment, attribution, commission, fraud prevention, and payment. Pepperjam is now part of Partnerize since the July 2020 acquisition.N/A
    Pricing
    AmbassadorPepperjam Ascend (discontinued)
    Editions & Modules
    Starter
    Starting at $300/mo.
    Annual commitment required.
    Professional
    Starting at $800/mo.
    Annual commitment required.
    Enterprise
    Starting at $1500/mo
    Annual commitment required.
    No answers on this topic
    Offerings
    Pricing Offerings
    AmbassadorPepperjam Ascend (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details"Enterprise" is a custom price that is determined according to a number of variables, including specific add-ons or custom work required.—
    More Pricing Information
    User Ratings
    AmbassadorPepperjam Ascend (discontinued)
    Likelihood to Recommend
    9.0
    (1 ratings)
    1.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AmbassadorPepperjam Ascend (discontinued)
    Likelihood to Recommend
    Ambassador Software
    Should be used by organizations to promote business and bring in new customers, particularly the ones with a bigger customer base. It may or may not be used by small businesses as the data is not too much to store, however, I recommend using it anyway as it will save time and, in turn, let you do more for your business.
    Read full review
    Discontinued Products
    For our business, affiliate marketing is by far the lowest ROI marketing channel. If you're looking to get products, brands, and offers listed on coupon sites, Pepperjam Ascend is a great tool. If you're looking to engage with influencers or drive sales without giving away margin, Pepperjam Ascend is likely not for you.
    Incentivized
    Read full review
    Pros
    Ambassador Software
    • Refer new customers.
    • Automatically include the referral bonus.
    • Disperse the bonus within the required time without external help.
    Read full review
    Discontinued Products
    • Lots of coupon sites.
    • Enables different tiers of commissions.
    • Can blast out newsletters to your network.
    Incentivized
    Read full review
    Cons
    Ambassador Software
    • Should have more detailed information.
    • Dashboard should be more specific.
    • Should have a mobile app.
    Read full review
    Discontinued Products
    • The dashboard/platform is the furthest thing from user-friendly. It looks like a high school student with zero experience designed it in excel and hoped for the best with the results.
    • Reports are hit and miss. They may load, they may not! It's ridiculous, in my opinion.
    • No mobile options whatsoever, everything has to be desktop. It's 2022, they need to catch up!
    Read full review
    Usability
    Ambassador Software
    It is very user friendly, all options and features are easily accessible. Support material is readily available to help out with general queries or frequently asked questions. The software's customer-facing end does not require any special training or skills to use it to its full capacity. In short, it is easy and good looking.
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Ambassador Software
    I have not yet faced any issue while using the features of this service. But whenever I needed help with anything, I've gotten a satisfying response in terms of resolution and response time. I am sure I will get the same response when there is an issue that needs immediate attention.
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Ambassador Software
    I have not used too much software for the said purpose, but in comparison to the ones I have used, this one seems to be the most user-friendly and intuitive to use. That's the whole idea when you are paying for software: to cut down on admin work and save time.
    Read full review
    Discontinued Products
    Pepperjam Ascend's user interface is way behind these other platforms. It's not intuitive nor is it easy to create custom reports and engage with your publishers. We have been stuck with Pepperjam and many other affiliate networks have a very similar layout without much upside.
    Incentivized
    Read full review
    Return on Investment
    Ambassador Software
    • The ROI is good enough.
    • Less hassle to carry out tasks which in turn saves expenses.
    • Streamlines referral processes and record keeping.
    Read full review
    Discontinued Products
    • I was hitting anywhere from $130 - $450 per month in commission payout before Pepperjam Ascend. Now with Pepperjam Ascend, I maybe get $40! I am still waiting on payouts from January.
    Read full review
    ScreenShots

    Ambassador Screenshots

    Screenshot of A glimpse of the Ambassador dashboard.Screenshot of Stop suspicious referrers/affiliates in their tracks.Screenshot of Typsy's refer-a-friend widget, powered by Ambassador.Screenshot of Sunrun's custom referral portal allows their brand ambassadors to easily see stats such as commissions they've earned.Screenshot of Olark's Referral Program sign up page, powered by Ambassador.Screenshot of An example of a custom email Honeybook sends out when a referral is made.