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Ambassador Referral Marketing Platform vs. Impact

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ambassador

    Score7.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Ambassador is a referral marketing platform for teams to increase new customer acquisition, referrals and revenue by leveraging word-of-mouth. Ambassador automated enrolling, tracking, rewarding and managing customers, affiliates, influencers, partners and fans. Ambassador was acquired by Intrado (West Corporation) October 2018 and became an Intrado company, but then Ambassador was acquired by i2H in 2021, and is now currently available standalone, and supported by i2H.

    $99

    per month

    Impact

    Score7 out of 10
    N/AImpact Radius is a partner management platform from the company of the same name in Santa Barbara, California. The platform touts tag management without technical assistance for marketers, tracking of all media channels for multi-channel and mobile marketing, call tracking for inbound calls, and affiliate / partner program management capabilities. Central to the platform is the Partner Manager, with its pay-for-performance affiliate management capabilities.N/A
    Pricing
    AmbassadorImpact
    Editions & Modules
    Starter
    Starting at $300/mo.
    Annual commitment required.
    Professional
    Starting at $800/mo.
    Annual commitment required.
    Enterprise
    Starting at $1500/mo
    Annual commitment required.
    No answers on this topic
    Offerings
    Pricing Offerings
    AmbassadorImpact
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details"Enterprise" is a custom price that is determined according to a number of variables, including specific add-ons or custom work required.—
    More Pricing Information
    Community Pulse
    AmbassadorImpact
    Considered Both Products
    Ambassador Software
    No answer on this topic
    Impact
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    85%
    Would buy again
    17 Answers
    Delivers good value for the price
    No answers on this topic
    82%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    77%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    79%
    Implementation went as expected
    11 Answers
    Features
    AmbassadorImpact
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Ambassador Referral Marketing Platform and Impact
    Feature
    Ambassador Referral Marketing Platform
    -
    Ratings
    Impact
    7.0
    2 Ratings
    1% above category average
    Dashboards00 Ratings7.02 Ratings
    Standard reports00 Ratings7.02 Ratings
    Custom reports00 Ratings7.02 Ratings
    Partner performance analytics00 Ratings7.02 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Ambassador Referral Marketing Platform and Impact
    Feature
    Ambassador Referral Marketing Platform
    -
    Ratings
    Impact
    6.6
    2 Ratings
    0% below category average
    Content management00 Ratings6.02 Ratings
    Content sharing00 Ratings7.02 Ratings
    Partner collaboration tools00 Ratings7.02 Ratings
    Partner Lifecycle Management
    Comparison of Partner Lifecycle Management features of Ambassador Referral Marketing Platform and Impact
    Feature
    Ambassador Referral Marketing Platform
    -
    Ratings
    Impact
    6.4
    2 Ratings
    0% above category average
    Lead distribution00 Ratings6.01 Ratings
    Co-op advertising00 Ratings6.01 Ratings
    Partner discovery and onboarding00 Ratings7.02 Ratings
    Referral tracking00 Ratings6.01 Ratings
    Journey builder00 Ratings7.02 Ratings
    User Ratings
    AmbassadorImpact
    Likelihood to Recommend
    9.0
    (1 ratings)
    6.9
    (21 ratings)
    Usability
    8.0
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    1.0
    (1 ratings)
    User Testimonials
    AmbassadorImpact
    Likelihood to Recommend
    Ambassador Software
    Should be used by organizations to promote business and bring in new customers, particularly the ones with a bigger customer base. It may or may not be used by small businesses as the data is not too much to store, however, I recommend using it anyway as it will save time and, in turn, let you do more for your business.
    Read full review
    Impact
    Any publisher looking to monetize their blogs would be a great fit. The size of the publisher probably doesn't matter. They have a wide selection of advertisers and publishers can sign up for free. Advertisers that are looking for great partners for their affiliate programs would be good fits. One of the benefits is that Impact really focuses on recruiting high-quality publishers.
    Incentivized
    Read full review
    Pros
    Ambassador Software
    • Refer new customers.
    • Automatically include the referral bonus.
    • Disperse the bonus within the required time without external help.
    Read full review
    Impact
    • There are no hidden charges and tracking is instant and automated.
    • As an affiliate, Finding relevant offers and managing the programs is quite easy.
    • It has a great user interface which is quite easy to use and manage.
    • There is nearly zero downtime, which makes it much more efficient and reliable.
    Incentivized
    Read full review
    Cons
    Ambassador Software
    • Should have more detailed information.
    • Dashboard should be more specific.
    • Should have a mobile app.
    Read full review
    Impact
    • User interface could be improved a little, as it is a quite difficult task to find the content or links
    • Approval from the advertisers sometimes takes a huge amount of time. If they can somehow reduce the response time, it will be great
    • New affiliates might find the onboarding process a little difficult
    Incentivized
    Read full review
    Usability
    Ambassador Software
    It is very user friendly, all options and features are easily accessible. Support material is readily available to help out with general queries or frequently asked questions. The software's customer-facing end does not require any special training or skills to use it to its full capacity. In short, it is easy and good looking.
    Read full review
    Impact
    Impact has had a major impact on our business. It is pretty easy to use if you don't have multiple accounts with them, so be sure you keep things streamlined. Otherwise, it can be confusing if you have to bounce between different accounts you've applied to. While they are managed under a single login, they can be difficult to distinguish between when trying to see how successful your campaigns are.
    Incentivized
    Read full review
    Support Rating
    Ambassador Software
    I have not yet faced any issue while using the features of this service. But whenever I needed help with anything, I've gotten a satisfying response in terms of resolution and response time. I am sure I will get the same response when there is an issue that needs immediate attention.
    Read full review
    Impact
    We've been reaching out requesting support for two months and no one has responded. They completely ghosted us. We've emailed the original sales rep, our account manager, our sales rep and account manager's bosses, and others. Still no response, though I can see the emails have been opened multiple times. I've never experienced worse support.
    Read full review
    Alternatives Considered
    Ambassador Software
    I have not used too much software for the said purpose, but in comparison to the ones I have used, this one seems to be the most user-friendly and intuitive to use. That's the whole idea when you are paying for software: to cut down on admin work and save time.
    Read full review
    Impact
    First promoter has been a phenomenal affiliate platform to use. It has everything I need from a reporting perspective. It has everything I need from a payout perspective. It has all the links, tips, and tools I need for promoting products. Overall it is a far better tool to use
    Incentivized
    Read full review
    Return on Investment
    Ambassador Software
    • The ROI is good enough.
    • Less hassle to carry out tasks which in turn saves expenses.
    • Streamlines referral processes and record keeping.
    Read full review
    Impact
    • By using Impact we were able to increase the number of advertisers on our platform.
    • Delayed payments on the part of advertisers or Impact creates so many execution issues.
    • Multi regional campaigns helped us to increase our presens in the market.
    Read full review
    ScreenShots

    Ambassador Screenshots

    Screenshot of A glimpse of the Ambassador dashboard.Screenshot of Stop suspicious referrers/affiliates in their tracks.Screenshot of Typsy's refer-a-friend widget, powered by Ambassador.Screenshot of Sunrun's custom referral portal allows their brand ambassadors to easily see stats such as commissions they've earned.Screenshot of Olark's Referral Program sign up page, powered by Ambassador.Screenshot of An example of a custom email Honeybook sends out when a referral is made.

    Impact Screenshots

    Screenshot of Impact.com