Ambassador Referral Marketing Platform vs. Impact

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ambassador
Score 7.5 out of 10
Mid-Size Companies (51-1,000 employees)
Ambassador is a referral marketing platform for teams to increase new customer acquisition, referrals and revenue by leveraging word-of-mouth. Ambassador automated enrolling, tracking, rewarding and managing customers, affiliates, influencers, partners and fans. Ambassador was acquired by Intrado (West Corporation) October 2018 and became an Intrado company, but then Ambassador was acquired by i2H in 2021, and is now currently available standalone, and supported by i2H.
$300
Annual commitment required.
Impact
Score 7.0 out of 10
N/A
Impact Radius is a partner management platform from the company of the same name in Santa Barbara, California. The platform touts tag management without technical assistance for marketers, tracking of all media channels for multi-channel and mobile marketing, call tracking for inbound calls, and affiliate / partner program management capabilities. Central to the platform is the Partner Manager, with its pay-for-performance affiliate management capabilities.N/A
Pricing
Ambassador Referral Marketing PlatformImpact
Editions & Modules
Starter
Starting at $300/mo.
Annual commitment required.
Professional
Starting at $800/mo.
Annual commitment required.
Enterprise
Starting at $1500/mo
Annual commitment required.
No answers on this topic
Offerings
Pricing Offerings
AmbassadorImpact
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details"Enterprise" is a custom price that is determined according to a number of variables, including specific add-ons or custom work required.
More Pricing Information
Community Pulse
Ambassador Referral Marketing PlatformImpact
Features
Ambassador Referral Marketing PlatformImpact
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Ambassador Referral Marketing Platform
-
Ratings
Impact
7.0
Ratings
1% above category average
Dashboards00 Ratings7.00 Ratings
Standard reports00 Ratings7.00 Ratings
Custom reports00 Ratings7.00 Ratings
Partner performance analytics00 Ratings7.00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Ambassador Referral Marketing Platform
-
Ratings
Impact
6.6
Ratings
0% below category average
Content management00 Ratings6.00 Ratings
Content sharing00 Ratings6.90 Ratings
Partner collaboration tools00 Ratings7.00 Ratings
Partner Lifecycle Management
Comparison of Partner Lifecycle Management features of Product A and Product B
Ambassador Referral Marketing Platform
-
Ratings
Impact
6.4
Ratings
0% above category average
Lead distribution00 Ratings6.00 Ratings
Co-op advertising00 Ratings6.00 Ratings
Partner discovery and onboarding00 Ratings7.00 Ratings
Referral tracking00 Ratings6.00 Ratings
Journey builder00 Ratings7.00 Ratings
Best Alternatives
Ambassador Referral Marketing PlatformImpact
Small Businesses
OutboundEngine
OutboundEngine
Score 8.5 out of 10

No answers on this topic

Medium-sized Companies
OutboundEngine
OutboundEngine
Score 8.5 out of 10
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 7.9 out of 10
Enterprises
Influitive
Influitive
Score 8.0 out of 10
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ambassador Referral Marketing PlatformImpact
Likelihood to Recommend
9.0
(0 ratings)
6.9
(0 ratings)
Usability
8.0
(0 ratings)
7.0
(0 ratings)
Support Rating
8.0
(0 ratings)
1.0
(0 ratings)
User Testimonials
Ambassador Referral Marketing PlatformImpact
Likelihood to Recommend
Should be used by organizations to promote business and bring in new customers, particularly the ones with a bigger customer base. It may or may not be used by small businesses as the data is not too much to store, however, I recommend using it anyway as it will save time and, in turn, let you do more for your business.
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Impact is well-suited for those trying to upgrade their affiliate program and get more partners. It's one of the best solutions out there for advertisers looking to make a huge push. It's less appropriate for very small businesses that may not be able to afford the high monthly minimum of $1,000 or more.
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Pros
  • Refer new customers.
  • Automatically include the referral bonus.
  • Disperse the bonus within the required time without external help.
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  • There are no hidden charges and tracking is instant and automated.
  • As an affiliate, Finding relevant offers and managing the programs is quite easy.
  • It has a great user interface which is quite easy to use and manage.
  • There is nearly zero downtime, which makes it much more efficient and reliable.
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Cons
  • Should have more detailed information.
  • Dashboard should be more specific.
  • Should have a mobile app.
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  • User interface could be improved a little, as it is a quite difficult task to find the content or links
  • Approval from the advertisers sometimes takes a huge amount of time. If they can somehow reduce the response time, it will be great
  • New affiliates might find the onboarding process a little difficult
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Usability
It is very user friendly, all options and features are easily accessible. Support material is readily available to help out with general queries or frequently asked questions. The software's customer-facing end does not require any special training or skills to use it to its full capacity. In short, it is easy and good looking.
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Impact has had a major impact on our business. It is pretty easy to use if you don't have multiple accounts with them, so be sure you keep things streamlined. Otherwise, it can be confusing if you have to bounce between different accounts you've applied to. While they are managed under a single login, they can be difficult to distinguish between when trying to see how successful your campaigns are.
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Support Rating
I have not yet faced any issue while using the features of this service. But whenever I needed help with anything, I've gotten a satisfying response in terms of resolution and response time. I am sure I will get the same response when there is an issue that needs immediate attention.
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We've been reaching out requesting support for two months and no one has responded. They completely ghosted us. We've emailed the original sales rep, our account manager, our sales rep and account manager's bosses, and others. Still no response, though I can see the emails have been opened multiple times. I've never experienced worse support.
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Alternatives Considered
I have not used too much software for the said purpose, but in comparison to the ones I have used, this one seems to be the most user-friendly and intuitive to use. That's the whole idea when you are paying for software: to cut down on admin work and save time.
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Everflow had ok tracking but didn't have a great payment process and their marketplace was geared towards larger marketing conglomerates that we would have had to sign other contracts with. CJ is very comparable in terms of features their marketplace is bigger but the quality isn't always as high. The impact has the best tracking and SEM policy monitoring of the bunch.
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Return on Investment
  • The ROI is good enough.
  • Less hassle to carry out tasks which in turn saves expenses.
  • Streamlines referral processes and record keeping.
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  • By using Impact we were able to increase the number of advertisers on our platform.
  • Delayed payments on the part of advertisers or Impact creates so many execution issues.
  • Multi regional campaigns helped us to increase our presens in the market.
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ScreenShots

Ambassador Screenshots

Screenshot of A glimpse of the Ambassador dashboard.Screenshot of Stop suspicious referrers/affiliates in their tracks.Screenshot of Typsy's refer-a-friend widget, powered by Ambassador.Screenshot of Sunrun's custom referral portal allows their brand ambassadors to easily see stats such as commissions they've earned.Screenshot of Olark's Referral Program sign up page, powered by Ambassador.Screenshot of An example of a custom email Honeybook sends out when a referral is made.

Impact Screenshots

Screenshot of Impact.com