Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.
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PayPal Payments Pro
Score 7.9 out of 10
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PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.
I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.
Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
I've not seen a great deal of advertising across various social medium to promote this product across large industries.
I don't know if there is an offline feature where transactions can be made with a "pending" payment status, which ensures the seller the payment cannot be canceled or altered but allows for offline use. I'm not even sure this is a possibility.
Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
The PayPal logo on the checkout page can be kind of large and obtrusive.
They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.
Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.
Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
Amazon Pay in comparison to the other UPI apps is a more trusted platform. The best part is that you can directly do Amazon shopping via Amazon wallet or Amazon UPI. Moreover in comparison to Google Pay Amazon Pay offers more cashback and relevant rewards. Amazon Pay is more recognized if we talk about its presence in the global market.
For us, TransferWise was a very good option to be able to send and receive payments, it is a very reliable system and allowed our employees to receive payroll money safely, however, the reason we prefer PayPal Payments is because offers us a more instantaneous receipt of money, TransferWise made us wait several days for payments to be completed, we had to wait a long time for our employees to receive the money we sent them. PayPal Payments is very different, payments are completed instantly, the only delay is the one that is placed with the freezing of funds when sending money to a new employee.
Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay.
The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay.
Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets.
In the past year we've lost a couple hundred dollars due to cancelled payment agreements
Due to the large percentage who choose PayPal Payments, it's brought in thousands in sales that may have been abandoned otherwise
Customers trust PayPal Payments and some feel more comfortable with it rather than putting in their credit card info. It's allowed purchasers who otherwise wouldn't have bought to purchase with the security of not having to enter sensitive payment info.
