Amazon Lex vs. Haptik

Amazon Lex

15 Reviews and Ratings

Haptik

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Amazon Lex	Score7.5 out of 10	N/A	AWS provides Amazon Lex, a chatbot building technology.	$0 Per Speech Request
Haptik	Score8 out of 10	N/A	Haptik helps businesses build AI-assisted Chatbots using Industry AI models with domain-specific intelligence to accurately comprehend user intent and deliver contextual responses solving user inquiries end-to-end. Haptik is a part of the Jio - Google - Facebook digital ecosystem since 2019. They aim to to leverage these partnerships to deliver even greater customer success, and advance Conversational AI revolution to a new phase.	N/A

Pricing

Amazon Lex

Haptik

Request and Response: $0.004
Per Speech Request
Stream Conversation: $0.0065
Per Speech Interval

No answers on this topic

Pricing Offerings
Amazon Lex	Haptik
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

No setup fee

No setup fee

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Best Alternatives
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User Ratings
	Amazon Lex	Haptik
Likelihood to Recommend	8.0 (1 ratings)	- (0 ratings)
Usability	9.0 (1 ratings)	- (0 ratings)
Support Rating	8.0 (1 ratings)	- (0 ratings)

User Testimonials
	Amazon Lex	Haptik
Likelihood to Recommend	Amazon AWS If you wish to quickly deploy multilingual chatbots without having to worry about infrastructure and model training, go for Amazon Lex. It is one of the best general-purpose conversational AI solutions in the market. The cherry on the cake is that it also seamlessly integrates with other AWS services, so you would be good there. Performance monitoring is very easy with AWS. It has support for both text and integration. If you are not a pro-NLP expert, Amazon Lex will make your job really easy. Incentivized Verified User Read full review	Haptik No answers on this topic
Usability	Amazon AWS Easy to deploy and very easy to integrate with other AWS services. Automating simple tasks is also very easy with Amazon Lex. We never had NLP experts in our team, but we were still able to deploy chatbots for our support functions with minimal issues. Native integration with other AWS services like S3 and Lambda has been of paramount importance. Incentivized Verified User Read full review	Haptik No answers on this topic
Support Rating	Amazon AWS Community support for Amazon Lex is good. Also, since it is an AWS service, the support has a similar standard as other AWS services. We have had a couple of instances of our bots weren't able to interact with our web apps. We reached out to the support team, and they were able to resolve our issue in no time. The documentation from the Amazon Lex team also makes creating chatbots a breeze. Incentivized Verified User Read full review	Haptik No answers on this topic
Return on Investment	Amazon AWS Support satisfaction has increased Time to resolve customer concerns has seen a major improvement Amazon Lex can quickly automate repetitive simple tasks for us Our organization has built NLP capability without having to hire language experts/linguists Since the integration with AWS services is natively supported, our existing DevOps team can manage our Amazon Lex deployment Incentivized Verified User Read full review	Haptik No answers on this topic
ScreenShots		Haptik Screenshots